Yeah, thanks Spyderco...

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JParanee said:
I have found Sal and the people @ Spyderco wonderful to deal with and they are probable my favorite production knife co to deal with
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Me too. :)
Sure there was one time they couldn't get me spare parts...because they didn't have them.
Hard to provide what one does not have.

They have always gotten me the parts I needed when they had them though, and never even charged me for it.
The time they didn't have the parts (foreign made and out of production), they sent some parts they hoped would work.
They even sent me a whole new pivot once when all I needed was the screw side. :thumbup:

Much better than some companies I won't name who wouldn't even answer an e-mail.
 
Karda said:
So...
You knowingly traded a used knife with problems (you said were acceptable) expecting that Spyderco would just automatically fix it into a good as new perfect knife on their dime and complain when they inspect the knife and refuse to fix it, but instead offer your nearly half-off the price of another knife. Unbelievable.....

Personally, I think you need some edge-u-cation: http://www.spyderco.com/edge-u-cation/index.php?item=10
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Sounds like he needs to be buying used Sebenzas if he wants that sort of love story.
 
I seem to have forgotten that fan loyalty is more of a fever pitch here. Yup, it's my fault that Spyderco let a knife with manufacturing defects through. I forgot to mention, the knife couldn't have been disassembled... it shipped with horribly stripped blade stop screws. They weren't stripped by a tool from a customer (no metal at all was jutting out) they somehow installed pretty badly stripped screws so if your bits weren't a 100% perfect fit (which most aren't) they bits didn't catch and move. I have seen more than enough stripped screws (and stripped a few myself) to easily recognize a bad screw from an overtorqued screw that stripped.

I also tried bending the lock in a little when I took the knife apart, and after bending it around 45 degrees it called it quits because titanium can snap if bent to far. It went right back to the exact same barely-any-pressure position.
 
I'm not a fan of anybody but Mohamed Ali :)

If you took apart the knife or the person before you took apart the knife I think you are out of luck because there is no way to prove who did what

Sorry you are unhappy and I hope you fined resolve but some here are just posting the good experiences they have had

I do not buy much production stuff but when I do it see me to be Spyderco
 
dkb45 said:
I forgot to mention, the knife couldn't have been disassembled... it shipped with horribly stripped blade stop screws. They weren't stripped by a tool from a customer (no metal at all was jutting out) they somehow installed pretty badly stripped screws so if your bits weren't a 100% perfect fit (which most aren't) they bits didn't catch and move. I have seen more than enough stripped screws (and stripped a few myself) to easily recognize a bad screw from an overtorqued screw that stripped.
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So you can tell the difference between a screw stripped by a Spyderco employee and a screw stripped by someone not employed by Spyderco?
 
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