- Joined
- Jan 19, 2011
- Messages
- 316
Sent mine back also - had the vertical play issue. Very minute amount but that type of thing winds me up.
Cheryl emailed me that they had received it and the knife was fixed and in the post within 2 days - great service. BTW they changed the whole lockbar side and sharpened it to a razors edge - it now locks up crisp and solid as a vault.
Was a bit disappointed to have to return the knife as I had to pay about 40USD to courier it from Singapore. I guess its one of the risks in getting knives shipped to Asia from the states - warranty issues can be a pain in the A. Luckily this was a first for me and it all worked out fine.
Now Im super happy with it - awesome knife.
Cheryl emailed me that they had received it and the knife was fixed and in the post within 2 days - great service. BTW they changed the whole lockbar side and sharpened it to a razors edge - it now locks up crisp and solid as a vault.
Was a bit disappointed to have to return the knife as I had to pay about 40USD to courier it from Singapore. I guess its one of the risks in getting knives shipped to Asia from the states - warranty issues can be a pain in the A. Luckily this was a first for me and it all worked out fine.
Now Im super happy with it - awesome knife.