ZT0560 Issues (long post)

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My ZT 0560 was perfect. Sometimes knives have problems, looks like jimmer is ready to help out.
 
-Lucky- said:
My ZT 0560 was perfect. Sometimes knives have problems, looks like jimmer is ready to help out.
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As are both my 0560's, and both my 0551's, and my 0301. The bottom line for me, is that there are avenues from ZT to get it made right.
 
Jill, from a design and tolerance standpoint; the 056x is a completely different animal then say an 0550.
 
jimmer_5 said:
Apoclaypse21, let's discuss this more tomorrow when I'm at work - it's late and my brain is pretty mushy right now. I will talk to the warranty department tomorrow and see what I can do.
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I'd love to speak with you about this. I emailed you my phone number. Hopefully you'll see it and gimme a call. Thanks.
 
Duro -

I am going to speak directly to you now. Please, do me a personal favor - stop talking. Stop posting in this thread. For that matter, please stop posting in this forum.

Our warranty department has taken care of you.
Thomas hand-picked a replacement for your first knife.
You still were not pleased with it and posted a video in our forum claiming that the lock failed.
We went so far as to buy back a fully functional knife from you.
And still you come in here and bash our product.

Last week, I personally checked out the knife that we bought back from you. I tap tested it forcefully. The lock did not fail. So you know what I did next? I bought that knife. I paid for it out of my own pocket, and now that very knife is in my pocket. Heck , I'm really tempted to make a little video of my own and show this knife being tap tested. This knife is in the same condition we received it back from you - we haven't done a thing to it.

I have no problem with addressing legitimate warranty issues, even cosmetic issues. I am not a hard-nosed guy. However, I have no time or patience for people who would come into this forum and bash our knives when we have bent over backwards multiple times to address non-existant issues, particularly when we have gone so far as to buy the perfectly good knife back from you.
 
jimmer_5 said:
Duro -

I am going to speak directly to you now. Please, do me a personal favor - stop talking. Stop posting in this thread. For that matter, please stop posting in this forum.

Our warranty department has taken care of you.
Thomas hand-picked a replacement for your first knife.
You still were not pleased with it and posted a video in our forum claiming that the lock failed.
We went so far as to buy back a fully functional knife from you.
And still you come in here and bash our product.

Last week, I personally checked out the knife that we bought back from you. I tap tested it forcefully. The lock did not fail. So you know what I did next? I bought that knife. I paid for it out of my own pocket, and now that very knife is in my pocket. Heck , I'm really tempted to make a little video of my own and show this knife being tap tested. This knife is in the same condition we received it back from you - we haven't done a thing to it.

I have no problem with addressing legitimate warranty issues, even cosmetic issues. I am not a hard-nosed guy. However, I have no time or patience for people who would come into this forum and bash our knives when we have bent over backwards multiple times to address non-existant issues, particularly when we have gone so far as to buy the perfectly good knife back from you.
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BURN!!!!!!!!
YOU GO JIM!!! :D
-Mark
 
:thumbup::thumbup:

Excellent response jimmer!

jimmer_5 said:
Duro -

I am going to speak directly to you now. Please, do me a personal favor - stop talking. Stop posting in this thread. For that matter, please stop posting in this forum.

Our warranty department has taken care of you.
Thomas hand-picked a replacement for your first knife.
You still were not pleased with it and posted a video in our forum claiming that the lock failed.
We went so far as to buy back a fully functional knife from you.
And still you come in here and bash our product.

Last week, I personally checked out the knife that we bought back from you. I tap tested it forcefully. The lock did not fail. So you know what I did next? I bought that knife. I paid for it out of my own pocket, and now that very knife is in my pocket. Heck , I'm really tempted to make a little video of my own and show this knife being tap tested. This knife is in the same condition we received it back from you - we haven't done a thing to it.

I have no problem with addressing legitimate warranty issues, even cosmetic issues. I am not a hard-nosed guy. However, I have no time or patience for people who would come into this forum and bash our knives when we have bent over backwards multiple times to address non-existant issues, particularly when we have gone so far as to buy the perfectly good knife back from you.
Click to expand...
 
jimmer_5 said:
Duro -

I am going to speak directly to you now. Please, do me a personal favor - stop talking. Stop posting in this thread. For that matter, please stop posting in this forum.

Our warranty department has taken care of you.
Thomas hand-picked a replacement for your first knife.
You still were not pleased with it and posted a video in our forum claiming that the lock failed.
We went so far as to buy back a fully functional knife from you.
And still you come in here and bash our product.

Last week, I personally checked out the knife that we bought back from you. I tap tested it forcefully. The lock did not fail. So you know what I did next? I bought that knife. I paid for it out of my own pocket, and now that very knife is in my pocket. Heck , I'm really tempted to make a little video of my own and show this knife being tap tested. This knife is in the same condition we received it back from you - we haven't done a thing to it.

I have no problem with addressing legitimate warranty issues, even cosmetic issues. I am not a hard-nosed guy. However, I have no time or patience for people who would come into this forum and bash our knives when we have bent over backwards multiple times to address non-existant issues, particularly when we have gone so far as to buy the perfectly good knife back from you.
Click to expand...

OohBurn.gif
 
jimmer_5 said:
Duro -

I am going to speak directly to you now. Please, do me a personal favor - stop talking. Stop posting in this thread. For that matter, please stop posting in this forum.

Our warranty department has taken care of you.
Thomas hand-picked a replacement for your first knife.
You still were not pleased with it and posted a video in our forum claiming that the lock failed.
We went so far as to buy back a fully functional knife from you.
And still you come in here and bash our product.

Last week, I personally checked out the knife that we bought back from you. I tap tested it forcefully. The lock did not fail. So you know what I did next? I bought that knife. I paid for it out of my own pocket, and now that very knife is in my pocket. Heck , I'm really tempted to make a little video of my own and show this knife being tap tested. This knife is in the same condition we received it back from you - we haven't done a thing to it.

I have no problem with addressing legitimate warranty issues, even cosmetic issues. I am not a hard-nosed guy. However, I have no time or patience for people who would come into this forum and bash our knives when we have bent over backwards multiple times to address non-existant issues, particularly when we have gone so far as to buy the perfectly good knife back from you.
Click to expand...

That's rad:thumbup:
 
I haven't had any issues with lockup, failure, centering, etc.; my 0560 is mechanically as perfect as it can get. The issue I do have is with the blade, or at least how I'm sharpening it. Initially, I had put a 30° (inclusive) angle on it, and the edge rolled in an awful way. Not matter what I did, the burr stayed. So I put it back to 40°, and it's a lot better but still there. This is using a Spyderco Sharpmaker and a stropping block. As it is now, even with the burr slightly rolled on the belly of the blade it's very sharp, but I was wondering if anyone else had a problem like this? I'm not totally new to sharpening, but I'm open to suggestions.
 
Exactly why I didn't get involved with this one :). I love my 0560 so much I bought a 0561 and one way or another will get the composite. For my needs this is edc perfection, and I am very grateful to all those at KAI who provide us with awesome products and even better service. What other company will even take out the trash for you?
 
jimmer_5 said:
Duro -

I am going to speak directly to you now. Please, do me a personal favor - stop talking. Stop posting in this thread. For that matter, please stop posting in this forum.

Our warranty department has taken care of you.
Thomas hand-picked a replacement for your first knife.
You still were not pleased with it and posted a video in our forum claiming that the lock failed.
We went so far as to buy back a fully functional knife from you.
And still you come in here and bash our product.

Last week, I personally checked out the knife that we bought back from you. I tap tested it forcefully. The lock did not fail. So you know what I did next? I bought that knife. I paid for it out of my own pocket, and now that very knife is in my pocket. Heck , I'm really tempted to make a little video of my own and show this knife being tap tested. This knife is in the same condition we received it back from you - we haven't done a thing to it.

I have no problem with addressing legitimate warranty issues, even cosmetic issues. I am not a hard-nosed guy. However, I have no time or patience for people who would come into this forum and bash our knives when we have bent over backwards multiple times to address non-existant issues, particularly when we have gone so far as to buy the perfectly good knife back from you.
Click to expand...
Please apply cold water to burned area.....That was amazing!
 
Jimmer,
[video=youtube;Vh78T--ZUxY]http://www.youtube.com/watch?v=Vh78T--ZUxY&feature=youtube_gdata_player[/video]

And please,

[video=youtube;h0JvF9vpqx8]http://www.youtube.com/watch?v=h0JvF9vpqx8&feature=youtube_gdata_player[/video]
 
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