Ok I could have mislabeled the thread. It should say blade play...? Is what you're saying? When the knife is in the fully locked open position. I get forward and backwards blade play. With I would say 2-4 lbs of pressure. Nothing out of the ordinary when applying force when cutting, slicing, whittling, or what you may do with your knife.
Sounds like lock rock as I understand it.
If the locked blade has play without any pressure on the blade, it is simply blade-play.
Whatever it is called, you felt like CRK should have a look at the knife.
The best production knife in the world should be mostly perfect and I'm sure CRK will return it in that condition.