I had a feeling I might find this problem on here. The EXACT thing just happened to me. I have owned and used knives with glass breakers before, and while taking the recycling out tonight, it occurred to me that I had never used it on my EDC Contego, so popped a champagne bottle a couple of times, it shattered easily, and as I was putting it back in my pocket, it felt funny, took a look and the backspacer snapped, looking exactly like a broken piece of cast metal, or a broken high-carbon file. Based on the rust, I don't think this was a stainless piece. I take extremely good care of my knives, and wasn't quite so shocked at it breaking, as I was that it broke as such a MINOR few taps on non-tempered glass. I'm certainly glad it happened now instead of when and if I really needed it. No complaints about Benchmade aside from that, but I did upgrade to this from my Rift solely because it had a glass breaker. I'd be carrying it or my Skirmish around still but always liked the knowledge of having a GB on me at all times. Glad it sounds like Benchmade was/is willing to send you a replacement part, as I have no trouble replacing the piece on my own, and would prefer it to sending my EDC away for who-knows how many weeks for "repair". Does anyone else have this problem? I LOVE this knife aside from this problem. But would like to feel that after being replaced, it shouldn't happen again....Other side note, minor issue but when the backspacer snapped and swung out, the inside of it hit my blade tip (while it was closed in the handle) and dinged about a mm. off of the point. Which also indicates to me that the entire backspacer is high carbon, as if it as a more mild steel that the carbide tip was embedded in, I would imagine the blade would have cut into the backspacer, and not the other way around.