Bawanna
Moderator
- Joined
- Dec 19, 2012
- Messages
- 10,334
Our forum namesake and good friend Yangdu is quite upset and bothered by the response of a very recent customer who incidentally lives in France.
I'm not certain yet if he's a member here on bladeforums or not. I've sent him an email to try to start a conversation to deal with this in a polite more human way. I'm not optimistic based on the emails that Yangdu shared with me.
I share this situation mostly for the benefit of new members. The old already know Yangdu well and know there isn't anybody with higher moral standards and the desire to do good things for everyone she meets.
Anyhow this fella, we'll call him Mr. France orders a 12 Sirupati. Yangdu provided a price and the shipping cost which he immediately complained about and said a competitor ships cheaper. So she offered to ship for 35 bucks, remember this is to France. Well she said it cost her more than that to actually ship the thing.
Well Mr. France receives the knife and immediately goes off that she mislead and false advertised and that it's actually an 8" knife. Yangdu of course explained that HI always uses overall length as the length because of the blade curve etc etc etc.......
He's not happy, made all kinds of threats both physically and legally. All of which have zero merit as it's listed probably in at least 20 places that HI uses over all length. Threatened to make a youtube post and bring down HI every way he can.
I post this at Yangdu's request and to remind everybody about the length thing. We all know auntie knows no bounds when it comes to trying to keep people/customers happy.
This fella said he would destroy the knife and HI since he ordered a knife from the competitor (3 guess's who?) Hoping he destroys it before the other arrives so when he see the disparity in quality he'll hate himself all the more.
I feel bad for Yangdu, she's quite distraught over this deal and I've assured her there's really no need to be. Can't please everyone.
So Mr. France, I'm not sure if your a member here or not, I'm hoping not. If you are please know that Yangdu and HI and myself especially have no desire to try and make you happy any longer.
Your visits are no longer welcome.
The slightest bit of common courtesy probably would have got you a knife you really wanted at a more than fair price but alas the bridge is burned. I rarely find myself upset enough to use the term but you sir are dead to me.
So for everybody else, have a happy day and a better tomorrow.
I think I'll send Yangdu 25 bucks just because I love her and maybe it will help her feel better although she'll probably give it to somebody she feels needs it more than her but that's ok.
I'd send more iffen I had it, I truly would.
I'm not certain yet if he's a member here on bladeforums or not. I've sent him an email to try to start a conversation to deal with this in a polite more human way. I'm not optimistic based on the emails that Yangdu shared with me.
I share this situation mostly for the benefit of new members. The old already know Yangdu well and know there isn't anybody with higher moral standards and the desire to do good things for everyone she meets.
Anyhow this fella, we'll call him Mr. France orders a 12 Sirupati. Yangdu provided a price and the shipping cost which he immediately complained about and said a competitor ships cheaper. So she offered to ship for 35 bucks, remember this is to France. Well she said it cost her more than that to actually ship the thing.
Well Mr. France receives the knife and immediately goes off that she mislead and false advertised and that it's actually an 8" knife. Yangdu of course explained that HI always uses overall length as the length because of the blade curve etc etc etc.......
He's not happy, made all kinds of threats both physically and legally. All of which have zero merit as it's listed probably in at least 20 places that HI uses over all length. Threatened to make a youtube post and bring down HI every way he can.
I post this at Yangdu's request and to remind everybody about the length thing. We all know auntie knows no bounds when it comes to trying to keep people/customers happy.
This fella said he would destroy the knife and HI since he ordered a knife from the competitor (3 guess's who?) Hoping he destroys it before the other arrives so when he see the disparity in quality he'll hate himself all the more.
I feel bad for Yangdu, she's quite distraught over this deal and I've assured her there's really no need to be. Can't please everyone.
So Mr. France, I'm not sure if your a member here or not, I'm hoping not. If you are please know that Yangdu and HI and myself especially have no desire to try and make you happy any longer.
Your visits are no longer welcome.
The slightest bit of common courtesy probably would have got you a knife you really wanted at a more than fair price but alas the bridge is burned. I rarely find myself upset enough to use the term but you sir are dead to me.
So for everybody else, have a happy day and a better tomorrow.
I think I'll send Yangdu 25 bucks just because I love her and maybe it will help her feel better although she'll probably give it to somebody she feels needs it more than her but that's ok.
I'd send more iffen I had it, I truly would.