Advice?

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Here is the reply that I sent him.....

"Ok I got the knife back yesterday and upon inspection it appears to me that the damaged tip was either caused by the dropping of the knife or by a staple or something hard that was in the cardboard you were cutting. Also there is a fairly large rolled area in the knife's edge where it has come into contact with something very hard, either metal or ceramic. The handles have several scuffs that were not there when I sent you the knife. Anyway I feel the damage was caused by you and this is not a defective knife as I was led to believe. The tip area is burred on the sides and there would not be any burring if the tip had some kind of a micro crack and just "fell off" while you were cutting the cardboard. The burring could only be caused from the tip being broken off by some kind of physical force applied to it. I'm sorry if you don't agree with my decision but I have went as far as to ask the opinion of the BF community members and 99% of the responses were in my favor and agreement. Here is a link to the thread so you can read the responses for youself.

http://www.bladeforums.com/forums/showthread.php/1117856-Advice

I will be sending the knife back to you and hope understand that I can't be responsibe for damage that you caused to the knife. Thanks for understanding...Virgil"
 
I am willing to take the knife back, but I feel that my name is being dragged through the dirt unfairly.

I have 100% feedback on all of my dealings because I believe in this community and would never try to screw over another member of it.

To the OP, as I said in my PM, please send me the knife back.

That said, I DO NOT knowingly take responsibility for the damage.

I have been on a folder buying binge and received four other knives that week. The PM2 was the last I took out of the box. I suppose that I should've inspected it, but trusted that it was brand new as advertised with no damage and maybe it was. I cleaned off the dead skin cells out of the G-10 with a toothbrush and adjusted the pivot a hair so that it could be opened (it had been adjusted prior to me taking a torx to it in my opinion.). I threw it in my pocket and carried it to work for the day. I tested it on paper and then later on cardboard (no staples.) This is when I noticed the tip.

I immediately put the knife back in its box and left it there while I contacted the OP. The only thing I can think of is that it came in contact with another metal surface while in my pocket. Maybe I had my keys in the same pocket that day, I don't know. I don't ever keep my keys in my right pocket, but maybe I did that day for some reason. This has never happened to me with a knife before. I don't pry with my knives or do anything that would damage the tip, especially not with a delicate slicer.

Again, I am not a dishonest man and I had no intentions of screwing over the OP. I originally was going to send it back to Spyderco, but did not because I read that there could be a $25 fee, which I did not want to put on the OP. We made that decision together because he said he has a ton of experience sharpening and would be able to sharpen the tip out no problem.

I don't know where or when the tip broke, but the OP is unsatisfied, so I will begrudgingly take the damaged PM2 back and take the loss.
 
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<Flux> said:
I don't know where or when the tip broke, but the OP is unsatisfied, so I will begrudgingly take the damaged PM2 back and take the loss.
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"Take the loss"?...:rolleyes: :confused:
You've used the knife. Now you will have to do what anyone else would have to do. Fix it yourself or pay someone else to do it.

Just a word of note about refunds.....

Inspection of the knife upon receipt is your responsibility
Once you've put the knife in your pocket, adjusted anything, sharpened or used the knife....it is yours.
Once you've done these things it is considered that you've accepted the item you've bought.
 
The exact same happened to me. The problem with seller photos is that the seller COULD damage the knife after taking the photos. So photos are suggestive but not conclusive evidence.

But photos are the best way we have to show condition (except for a personal unbiased witness prior to boxing, but that is difficult).

In my case I suspected buyer's remorse. A buyer gets excited by glowing posts in a thread, buys a knife he can't really afford, and then slightly damages the knife as an excuse to return it.

People who sell on the exchange are not dealers. If you expect a return policy, buy from a dealer. There should be overwhelming evidence of gross mischaracterization of a knife by the seller to warrant a return. And the onus for that is on the buyer. Just my opinion.
 
Thanks everyone for all the replies and help. The buyer and myself have worked out the details. All is good and Flux has agreed that he is fine with receiving the knife back.
 
vwb563 said:
Thanks everyone for all the replies and help. The buyer and myself have worked out the details. All is good and Flux has agreed that he is fine with receiving the knife back.
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Great to hear.
I'm glad he's agreed to take the knife back as he should.
 
Sounds like this forum has once again proved its worth.

You both sound like reasonable people and I'd consider doing business with either.

Cheers
 
Alls well that ends well. The importance of proper communication is of the utmost importance, again it cannot be stated enough.
 
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