All That Is Survive! Knives, Post Here Reopened

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Great knives, great price. Only minor grip is having issues when changing orders, but that will be mostly my bad.
First production 4.1s ordered two M390s, had a change of heart and wanted to switch one M390 out for a 3V. CS said it's OK to change and changed the order but when it arrived still got two M390s. No complains tho since I decided long ago to purchase another one in the future as a backup.
First production 5.1s, got a numbered knife, was promised a little something for helping out clearing up minor bugs with the new site, never got the little something, but the number on the numbed knife was lowered, got a #9 instead (my lucky number BTW), so no complains either lol.
 
underdog406 said:
Great knives, great price. Only minor grip is having issues when changing orders, but that will be mostly my bad.
First production 4.1s ordered two M390s, had a change of heart and wanted to switch one M390 out for a 3V. CS said it's OK to change and changed the order but when it arrived still got two M390s. No complains tho since I decided long ago to purchase another one in the future as a backup.
First production 5.1s, got a numbered knife, was promised a little something for helping out clearing up minor bugs with the new site, never got the little something, but the number on the numbed knife was lowered, got a #9 instead (my lucky number BTW), so no complains either lol.
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Hey Underdog shoot me a PM or a email may be able to help
 
james terrio said:
This is what happens when small firms build a lot of "buzz" fast and over-extend themselves, and over-promise, and pull in money before they have product to ship out. It's happened time and time again, and it always ends in heartbreak.

Sucks to be Guy or any of the people that have sent him money... :(

I hope it works out for all of you, but I wouldn't hold my breath.
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I think things will work out as time passes.

I do think that Guy needs to consider getting involved in this forum or another, or creating his own. With the sort of buzz he is getting, if he were to get a community built at the start he could create a customer base for himself that will continue to buy his knives at each release even once some of the buzz has worn off. Like Busse, Bark River, Becker, etc... there are whole communities that help to build hype amongst themselves that undoubtedly helps with sales at each new release.

Not to mention this would give him a good outlet for improving the communications issues some folks are concerned with.

Edit: When I say "getting involved", I mean paying for his own subforum. I am aware that they have an account here.
 
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underdog406 said:
Great knives, great price. Only minor grip is having issues when changing orders, but that will be mostly my bad.
First production 4.1s ordered two M390s, had a change of heart and wanted to switch one M390 out for a 3V. CS said it's OK to change and changed the order but when it arrived still got two M390s. No complains tho since I decided long ago to purchase another one in the future as a backup.
First production 5.1s, got a numbered knife, was promised a little something for helping out clearing up minor bugs with the new site, never got the little something, but the number on the numbed knife was lowered, got a #9 instead (my lucky number BTW), so no complains either lol.
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I got the 011 5.1 and another higher (in the teens) number 5.1 I gave to my son. I also picked up a Nutnfancy special addition from BHQ with number 27. This last one is the only safe queen I own.
 
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Skrapmetal said:
I think things will work out as time passes.

I do think that Guy needs to consider getting involved in this forum or another, or creating his own. With the sort of buzz he is getting, if he were to get a community built at the start he could create a customer base for himself that will continue to buy his knives at each release even once some of the buzz has worn off. Like Busse, Bark River, Becker, etc... there are whole communities that help to build hype amongst themselves that undoubtedly helps with sales at each new release.

Not to mention this would give him a good outlet for improving the communications issues some folks are concerned with.

Edit: When I say "getting involved", I mean paying for his own subforum. I am aware that they have an account here.
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I have been one of Guy's biggest critics, but I am also one of his biggest fans. He did a very good job of creating buzz for his product. He did this by getting some very respected folks in the survival community to thump on his products and make some videos about it. So this is not the problem.

The 5.1s were delayed due to a sheath issue, and someone above said that the 10s may be having a similar issue. This is an example of one of his suppliers not delivering as intended, and it affects his ability to get product out as promised. This I can easily forgive as I can a PHT delay or any other delay. I would appreciate knowing about it as I have repeatedly stated. I will add that I accept the delay as these sheaths are exceptional. Lesser companies would probably allow problem sheaths to go out the door. Scrapmetal makes an excellent point above. I have not sent any emails over the GSO 10, nor have I on my recently ordered 4.1. And I won't unless I suspect that there is a problem with the order. I would prefer it if Guy focuses on getting his production knives out the door, not reading and writing forum posts. But he should have Ellie or someone else reviewing the forum Scrapmetal described and provide him the feedback. But most importantly, the forum could be one communication venue to alert of delays.

Guy has the basis of customer following here talking about his products. Minor changes in the way he runs his business would eliminate my negative comments, and I would only be focusing on the positive. Guy has had a huge year, and he has done a good job of creating buzz (with some help from crazyfingers here). Now he needs to deliver for this base or the buzz will subside. If that happens, then Bark River or any number of good U.S. companies will be getting that business.
 
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The marketing and designs are solid, there's no debate about that.

Actually filling orders is another matter... and at the end of the day, it's all that matters.
 
james terrio said:
The marketing and designs are solid, there's no debate about that.

Actually filling orders is another matter... and at the end of the day, it's all that matters.
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Not even remotely true. Without a quality product, there would be no orders to fill. And it has been shown by other makers that you can be terrible at filling orders and making deadlines, but there will still be a line waiting for your knives because of their quality.

I get your point, of course. Could just live without the hyperbole.
 
McVeyMac said:
No, it is the way that business works. If you don't care for your customers, they will find a good company that will.
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This is a valid point and similar to one I made earlier about the the crazy excitement dying down. There are simply too many excellent knife makers out there. Sooner or later, enough of the customer base (not all of course) decides it's just not worth the frustration....especially given the cost of some models. Tying up that much money only makes it harder. Sadly, it doesn't take all of the customer base to jump ship to bring a promising business to a screeching halt. Guy has carved a great niche for himself (pardon the pun); however, it won't be the product alone that keeps him in business.

Lest anyone think I've given up on Guy despite my criticisms earlier about communication problems, I decided to break my own rule. Instead of waiting to see what dealers get in stock, I went ahead and placed an order for the GSO 4.1 today. None of the intro models (with the new handle materials) had all the features I wanted and I didn't feel like paying extra for a leather sheath right now. I'd rather go with the basic kydex and take a look at my leather options down the road. Also, Guy has mentioned that we will have the option to buy custom handles later on, so if I decide I need a little extra variety, I'll get exactly what I want with my order and add that in the future. :)

Since he mentioned on his Facebook page that they plan to build the custom orders and ship them out by January before his team heads off to the SHOT show, I decided to take a chance since he was so specific on when he needed to get the product out the door.

Like many others here, I believe in his product and want to see his business succeed.

Hoping for the best! :thumbup:
 
Just to give a bit of an update, at least some of the delay is on me. I'm working pretty much constantly to get sheaths out. Most of the time lately it's been 36-40 hour shifts, but there's only so much that can be done. The GSO-10s in particular have obviously been slow going as there's just so much work in them.

I believe all the GSO-10 sheaths being waited on have been delivered as of Today, so those should be rolling out. 4.1 sheaths have started heading out and will be done as quickly as I can make them.

Hope this helps a bit.
 
Just keep doing what you do, kiah. I love the mora sheaths you made for me, and these Survive sheaths are just as good.
 
Kiah thanks a lot for given a update. I hope that it puts everyones mind at piece at least a little.

McVeyMac THANK YOU FOR VERY MUCH FOR THE VERY KIND WORDS
 
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Skrapmetal said:
Just keep doing what you do, kiah. I love the mora sheaths you made for me, and these Survive sheaths are just as good.
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Agree....and I appreciate the update. When you let customers know what's going on, it makes all the difference in the world.
 
The GSO-4.1 are now available in CPM-20CV and 3V versions. I just picked up no. 4 special in CPM-20CV with Snow Camo G10 handles and am one happy person. This will go well with the 3V GSO-4.1 I received for Christmas today.
 
I also would like to add one other thing. The Sagewood Gear Leather Sheaths are really, really nice. I was given one a few weeks ago and have used it every day an I forget I have it on. Its light and feels real good on your side. They are made really good and well done. The GSO 4.1 fits in it like a glove an I have to say it is the best leather sheath I've owned. An I've owned a few of them over the years. A big thanks to Guy and Sagewood Gear!!!





 
I very nearly ordered one of those sheaths last night, but I decided to wait until I get the drop loop put on the kydex for the 4.1 to see how I like that first.
 
I went ahead and ordered another jimpless 4.1. They have a note on the 4.1 order page that says:

Knives ordered now will deliver before the SURVIVE! team heads out for SHOT on January 11th, 2014.
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So here's hoping. Sounds like most of these 4.1's are either assembled or finished and just waiting for orders before they throw handle scales on and box them up.
 
Kiah said:
Just to give a bit of an update, at least some of the delay is on me. I'm working pretty much constantly to get sheaths out. Most of the time lately it's been 36-40 hour shifts, but there's only so much that can be done. The GSO-10s in particular have obviously been slow going as there's just so much work in them.

I believe all the GSO-10 sheaths being waited on have been delivered as of Today, so those should be rolling out. 4.1 sheaths have started heading out and will be done as quickly as I can make them.

Hope this helps a bit.
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Hi Kiah, and thank you very much for the update. You make awesome sheaths for the GSO line. I understand that you, and perhaps other suppliers, have things happen in your processes that result in delays in Guy delivering on his estimated timeline. This is completely understandable. As I stated in a previous post, lesser manufacturers would probably have allowed lesser sheaths out the door. The fact that Guy and his suppliers want to provide the best possible components for the GSO line is exactly what makes his products exceptional. And they are very much worth the wait. I do not want to see lesser product come out the door.

Having said this, communication solves every problem I have with Survive.

Guy will likely have to decide what kind of a company he wants to evolve into. In order to make the quality product (including the sheaths) he has historically made might require that he can only make so many units each year. He either has to price these units accordingly such that he can make the money he requires in his business, or determine how to make more units. Making more units often results in reduced quality. If he can increase his production without decreasing his quality, great. But if quality suffers in order to ramp up production, then the special nature of his product is gone. Then he becomes much like the other very good manufacturers out there, and looses the specialness in my opinion. Only Guy can make these very hard decisions as to what Survive is going to become.

I really do not mind the wait, but communication, communication, communication is the key to getting past the hiccups that come along. With proper communication, this thread would be reading very differently. Oh, and Merry Christmas to everyone who observes it.
 
crazyfingers said:
I also would like to add one other thing. The Sagewood Gear Leather Sheaths are really, really nice. I was given one a few weeks ago and have used it every day an I forget I have it on. Its light and feels real good on your side. They are made really good and well done. The GSO 4.1 fits in it like a glove an I have to say it is the best leather sheath I've owned. An I've owned a few of them over the years.
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I love the pictures with the dog toys and dog crate. I know I was supposed to be looking at the knife (nice rig crazyfingers), but your floor looks just like mine. What I cannot figure out is how your dog missed getting into one of your pictures.
 
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