Alpha Knife Supply

[duras]

Duras, i am not going to comment on your experience with AKS.

I will however say that i am troubled by the speed and willingness of people to air unresolved issues publicly. In my opinion, if you have an issue, bring it up directly to the seller first. Give them a reasonable amount of time to respond amd act.

If that doesnt work, contact someone with some influence. Message a moderator on the forum.

I think a public grievance should be an act of last resort. It is burning the final bridge.

I feel that attacking someone's repuation, in a business like this were reputation is everything is very serious.

I think attacking someones reputation before all other avenues to solve the issue are exhausted is down right irresponsible

I did not attack anyone's reputation. I have not said they would have been dishonest with me.
They just applied an unfair procedure to me.
I just felt humiliated and unmolested.
I presented the facts, I did not conceal or interpreted anything.
Maybe I'm wrong with them somewhere ... though I do not understand where.
But more likely they applied an unnatural procedure just because they "can."
I am from a small country in the EU, but we also have hot water, I have not asked for any personal favor, I have registered on the site, bought and paid products.
Although I was regarded as a crime suspect, I offered additional information about myself to raise my suspicions.
Then, although the transaction was done, they asked me to pay via wire transfer ... the procedure that, as Jessica guessed correct, I never used it anymore and that I need to personally move to a the bank to make the payment. I requested data to be able to make a direct transfer from my account ... I was denied, the only accepted procedure being "via wire transfer".
That's my problem, not that they were rogue or that they wanted to cheat me, I never said that, but that I used the virtual shop correctly and in good faith and they chose to apply me a procedure which for me is a waste of time ... just because they can do it, which is incorrect as a principle.
Although I'm a member here, I found the AKS site on Google. The first order was not of great value, just to see delivery time and work for the first time with Rex121. After long discussions with Jessica, I looked for information about AKS and so I got to this topic, where I wanted to find out if all customers paid via wire transfer and why I had this treatment.
I still have no answer to these questions, and that makes me believe that it's just me who, after ordering and paying for some goods, have to go to the banks and pay via wire transfer ... for that's what the seller wanted

 

[12345678910]

I did not attack anyone's reputation. I have not said they would have been dishonest with me.
They just applied an unfair procedure to me.
I just felt humiliated and unmolested.
I presented the facts, I did not conceal or interpreted anything.
Maybe I'm wrong with them somewhere ... though I do not understand where.
But more likely they applied an unnatural procedure just because they "can."
I am from a small country in the EU, but we also have hot water, I have not asked for any personal favor, I have registered on the site, bought and paid products.
Although I was regarded as a crime suspect, I offered additional information about myself to raise my suspicions.
Then, although the transaction was done, they asked me to pay via wire transfer ... the procedure that, as Jessica guessed correct, I never used it anymore and that I need to personally move to a the bank to make the payment. I requested data to be able to make a direct transfer from my account ... I was denied, the only accepted procedure being "via wire transfer".
That's my problem, not that they were rogue or that they wanted to cheat me, I never said that, but that I used the virtual shop correctly and in good faith and they chose to apply me a procedure which for me is a waste of time ... just because they can do it, which is incorrect as a principle.
Although I'm a member here, I found the AKS site on Google. The first order was not of great value, just to see delivery time and work for the first time with Rex121. After long discussions with Jessica, I looked for information about AKS and so I got to this topic, where I wanted to find out if all customers paid via wire transfer and why I had this treatment.
I still have no answer to these questions, and that makes me believe that it's just me who, after ordering and paying for some goods, have to go to the banks and pay via wire transfer ... for that's what the seller wanted

According to your profile you are from Romania

The fraud occurring in England, Europe and Australia coming from your country is staggering.

If we get that news here, you surely know that too.

They have been quite generous dealing with you.
However the way you have acted in this thread. I absolutely would not deal with you whatsoever.
You are a complainer and there will always be something you are unhappy with.

Maybe you can find some closer sources

 

[Greenberg Woods]

I did not attack anyone's reputation. I have not said they would have been dishonest with me.
They just applied an unfair procedure to me.
I just felt humiliated and unmolested.
I presented the facts, I did not conceal or interpreted anything.
Maybe I'm wrong with them somewhere ... though I do not understand where.
But more likely they applied an unnatural procedure just because they "can."
I am from a small country in the EU, but we also have hot water, I have not asked for any personal favor, I have registered on the site, bought and paid products.
Although I was regarded as a crime suspect, I offered additional information about myself to raise my suspicions.
Then, although the transaction was done, they asked me to pay via wire transfer ... the procedure that, as Jessica guessed correct, I never used it anymore and that I need to personally move to a the bank to make the payment. I requested data to be able to make a direct transfer from my account ... I was denied, the only accepted procedure being "via wire transfer".
That's my problem, not that they were rogue or that they wanted to cheat me, I never said that, but that I used the virtual shop correctly and in good faith and they chose to apply me a procedure which for me is a waste of time ... just because they can do it, which is incorrect as a principle.
Although I'm a member here, I found the AKS site on Google. The first order was not of great value, just to see delivery time and work for the first time with Rex121. After long discussions with Jessica, I looked for information about AKS and so I got to this topic, where I wanted to find out if all customers paid via wire transfer and why I had this treatment.
I still have no answer to these questions, and that makes me believe that it's just me who, after ordering and paying for some goods, have to go to the banks and pay via wire transfer ... for that's what the seller wanted

Its not about what you said. Its about how you said it.

Again, I am not going to make any comments about AKS.

My point is that there was an issue. You did not give the seller time to clarify, respond and act, and instead brought it up in a public forum. Reputations are fickle things. Again, without comment on this specific transaction with this specific seller, think of a hypothetical.

You have an issue with a seller. There is a 50-50 chance it is your fault verses the sellers fault, but no way to know whos fault for some number of days.

If it is your fault, it will probably be pretty quickly be sorted out and your transaction would go through as normal. To publicly bring up a grievance that has not run its course when it could be your fault makes you look publicly like a fool.

If it is the sellers fault, I think they should have the chance to fix it. Mistakes happen, sometimes you accidentally sell a piece of Damascus that was out of stock, a bandsaw blade slips and a pair of scales are ruined, you accidentally list the wrong dimensions for something. These are things that happen to everyone. I dont think I business should be judged for IF a mistake happened, but rather by how they respond to it. Do they quickly deal with it? Do they try to fix it? Overall, was the transaction satisfactory to you? That is what matters.

If the conflict is still ongoing, I do not think it should be public. I think you should have contacted the seller you had an issue with first and waited for a response and possible solutions.

I think it is unfair that in this situation, you did not contact AKS and see if they would solve whatever issue was going on before you posted about it.

 

[JTknives]

Ben Greenberg I’m glad you posted. I have some angry words to say to you about your business. Your filling up my handle material boxes way to fast and I don’t know how much longer I can put up with all this gorgeous wood looking back at me. Then there are the harassment text pictures of premo blocks I get at all hours of the day. It’s overwhelming and not helping my “addicted to wood” anonymous group standing. I keep regressing and it’s all your fault

On a more serious note AKS is a top notch knife material supplier and if somthing was fishy for what ever reasion thy have to check it out. I can understand your frustration but being someone that was scammed out of over 5k$ from a individual from another country I understand any hoops people require when dealing business with said country’s.

 

[Stacy E. Apelt - Bladesmith]

Man, go to bed early and look what happens overnight!

Duras - this is NOT the place to air any difficulties with an order. I understand that you are in Romania, and there is a language andf other barriers. Please keep this discussion between you and Chuck/Jessica. If you ant to air it publicly, that it what The Good, The Bad, and The Ugly sub-forum is for ( In the exchange).

Second, this is a five year old thread. It is really bad forum etiquette to resurrect it to bring up your complaint.

As for myself, I have never had any difficulty with Chuck or his business.

I am closing this thread and moving it away from here.

 

[Stacy E. Apelt - Bladesmith]

Note to super-mods:
I will let you deal with Duras on this. I moved the thread here to get it out of Shop Talk.

 

[rycen]

Moved to the correct section

 

[robino]

If i may add to this thread.
I am also romanian and for the love of GOD... Please. Please don't sell this guy anymore Rex, K390 or other complex supersteel types as he has sold hundreds of knives to uninformed buyers for hundreds of euros, promising hrc of 66-67 and above, while i get stuck trying to sharpen his knives being a hunter myself and having all my hunter friends giving me his knives to be sharpened. His heat treat is poor to say it nicely, not one of his blades come out straight and none can take a fine edge without crumbling... he is ripping people off left and right using their lack of knowledge and promising them nothing but lies. Please do all of Romania a favor and sell him nothing but 1095 (and i'm sure he'll find a way to mess that up too)

On behalf of all Romania... Thank you!