Am i being unreasonable?

[Bryan J]

The feedback thing while it is good, doesn't make someone who is new at this more comfortable, when they get angry emails, that kinda throws it out. You can have impressive feedback, but the way you handle a situation when things didn't turn out as expected, i think speaks more.

His reaction to the situation was to offer you a full refund. What more did you want? Why do you care what his demeanor is when he's promised to honor BladeForum etiquette? You're not seeing the big picture here.

As far as feedback goes, look at this from an objective perspective. You're brand new here. This seller has logged over 70 positive feedbacks on the forum, with no negatives. That just doesn't happen by accident--it's about as solid a feedback rating as you're going to find on here. He might have short patience in dealing with new members, but everything I've seen so far leads me to believe that he deserves the benefit of the doubt. He obviously moves alot of knives so it's not inconceivable that he failed to accurately evaluate (or describe) the knife's condition. He may simply have not known the blade was less than perfect. I don't see why you're making a federal case out of this when all of the evidence suggests that you're going to get a full refund.

I'll be sending the package out tonight(we have a 24/7 post office). So we'll see if the seller refunds everything. If i haven't handled it gracefully it's because this is my second time purchasing here on the forums. And hoped others(including the seller) would help me along. I've read many threads, where people were out money on return shipping up to $30. And i've received messages saying i should at least get the return shipping first, since it was the sellers fault for clearly misrepresenting the item. But i never got a response back regarding just the shipping cost first.

Is that fair that i take the risk of losing money for a misrepresented item? If i don't receive the full refund, then i'll post all of the negative emails, and then you judge my rationale and grace. Stay tuned in couple of days

What risk? Did you not use PayPal? I can probably guess why this seller got angry. I believe you probably went a little too far with this. I do agree that the item was misrepresented and that you are entitled to a full refund. Fortunately, the seller has expressed a willingness to do just that. At that point you should be 98% satisfied (and indeed relieved that you're dealing with a stand up individual). I also believe the seller should offer to pay for your return shipping. He may still do that yet, but your going overboard to broadcast the errors of a person who is by all measures cooperating with you is very peculiar behavior. You're certainly not swaying him in the direction you want by doing that. You're only shooting yourself in the foot.

 

[snowreaper1]

I think he probably got irritated when he saw you posted a thread before he could make it right. Yes, there were no names released but its pretty easy for anyone of us to do a little investigative work
and find out who sold you the sebbie. Thats why I say try not to take things personal and stick to whats important. Hes offereing a refund and going by his feedback theres no reason to think he
wouldn't come through with it. The return shipping fee is not as important right now so that can take a backseat.

With that said it was his mistake to begin with and once you ship the knife the balls in his court. Deals wont always turn out so smoothly but if both parties can work together to set things right then IMO its still a succesful deal.

 

[EMT_Lee]

His reaction to the situation was to offer you a full refund. What more did you want? Why do you care what his demeanor is when he's promised to honor BladeForum etiquette? You're not seeing the big picture here.

As far as feedback goes, look at this from an objective perspective. You're brand new here. This seller has logged over 70 positive feedbacks on the forum, with no negatives. That just doesn't happen by accident--it's about as solid a feedback rating as you're going to find on here. He might have short patience in dealing with new members, but everything I've seen so far leads me to believe that he deserves the benefit of the doubt. He obviously moves alot of knives so it's not inconceivable that he failed to accurately evaluate (or describe) the knife's condition. He may simply have not known the blade was less than perfect. I don't see why you're making a federal case out of this when all of the evidence suggests that you're going to get a full refund.



What risk? Did you not use PayPal? I can probably guess why this seller got angry. I believe you probably went a little too far with this. I do agree that the item was misrepresented and that you are entitled to a full refund. Fortunately, the seller has expressed a willingness to do just that. At that point you should be 98% satisfied (and indeed relieved that you're dealing with a stand up individual). I also believe the seller should offer to pay for your return shipping. He may still do that yet, but your going overboard to broadcast the errors of a person who is by all measures cooperating with you is very peculiar behavior. You're certainly not swaying him in the direction you want by doing that. You're only shooting yourself in the foot.

In the posted e-mail, I thought the seller had a good sounding attitude. Something else went on here...

 

[cnas122]

Ok....my new impression after reading that email. Answer these questions and I'm sorry if I missed if this was addressed earlier.

1) When he sent you that email saying you would get a refund....why didn't you just say "Thank You....I will send you back the knife."
2) Did you post this GBU thread after he sent you that email?

Yea, you may have read a bunch of threads where people got screwed, lost money, $30 shipping, etc. etc. But what you don't see is the 1000's of other transactions that go smoothly. Nothing is said about those unless one of the parties wants to compliment the other.

I'm telling you this as a courtesy....if you start posting a bunch of stuff in GBU when you have the ability to work something out privately with the other party in the sale, you will ruin your reputation and nobody will want to sell you any knives. For me personally.....nothing pisses me off more than seeing GBU threads where a new guy got upset/impatient with a sale and prematurely started a thread in this forum.

My take after reading that email is that he offered you a refund, and then you did something to piss him off. I'd be interested to see the emails you sent to him, since you are posting the nice/courteous one he sent to you. People don't just say I will give you your money back, and then the next day they wake up on the wrong side of the bed and tell you to go screw yourself. I think there is more to the story and you possibly inflamed the situation.

As far as shipping cost.... You don't know the seller, and you can only go by his reputation on Blade Forum and what other people have said about him. If it were me, I wouldn't be petty about getting shipping costs first and then sending the knife....send him the knife, and if he doesn't reimburse then you deal with it from there.

But I do have a problem with this statement that you made..."since it was the sellers fault for clearly misrepresenting the item." Why do you put it this way? You are implying that the seller is dishonest and tried to deceive you. In my opinion, this is bad form on your part and says a lot about how you attempted to resolve this issue. No wonder the seller got pissed at you. I would to if you came at me with that kind of statement...and your attitude and actions now will affect people's willingness to deal with you in the future.

And this will be the final thing I say....it would be my advice not to keep doing a bunch of he said/she said in this thread. The worst thing you can do is keep going, and going, and going, and going. 90% of the time I've seen readers in the GBU turn on someone was when either the buyer or the seller didn't know when to quit and leave well enough alone. Personally, I wouldn't do another post in this thread until you have sent back the knife, the seller has received it, and either he has responded satisfactorily or has not completed his end of the deal.

 

[jujigatame]

Asking for the money to send the knife back be given to you first, as opposed to coming with the purchase price all in one refund, is unreasonable to me. You didn't like the seller's tone in some instances and I imagine he didn't like yours or what he thought you might be implying, so you perhaps you both feel a bit leery. That should not take this whole thing off the rails though. Send the knife and if for any reason there's still some outstanding issue you can take it up afterwards.

And the above advice about not going the GBU route too soon is good. It can be hard to maintain patience in cases where you feel you've been hard done by or not gotten what you bargained for but in most cases it will be worth it to work something out without letting everyone else, and it really is everyone, know your business.

 

[김원진]

Well the package has been shipped backed.

1.because of the emai that came immediately after that one
2. after that and other emails.

As far as the email i posted, that was a nice one. Immediately after i sent him the link to the picture thread(i wanted him to see the opinions of others on the blade, and not just take my word for it) his tone changed. I haven't posted and won't post any of the other ones as long as this is settled nicely. The thread i posted before was only for the opinion of the blades. If people assumed the sale was through blade forums instead of somewhere else, that would be their assumptions then, because i didn't post any specifics. I do shop on amazon, ebay, and other places, and i've only had one other sale through here. This is definitely not the only place to buy sebenzas from.

If someone demands something from you, and has an attitude, do you just fold and say yessir? Just because this is the internet doesn't mean it's okay to just flare up on someone. Yes the seller was nice up to that point. I've been nothing but straightforward, and polite. I sent the seller the link not to bash on him, but just to let him see that there was something wrong with the blade. There was never any ill intent. From the beginning i made it clear i wasn't going to post the sellers name nor give any kind of negative feedback.

I just don't understand how me posting some pictures because i wanted other peoples opinions on a never used/mint blade, turned into me trying to harm someones reputation.

The package was sent, so this should all blow over in a few days

 

[Medic1210]

where people were out money on return shipping up to $30.

If you're paying anywhere close to $30 to ship a knife, you're being ripped off. Most I've ever paid to ship a knife insured via USPS Priority was maybe $15 tops. I'm guessing your 24/7 "post office" is really a boxing store, where you pay a service fee for the convenience of having them mail your item for you?

 

[Los Angeles]

This thread is making 김원진 look a lot worse than the seller, in my opinion. He took everything positive that this solid, reputable seller has said or done and shot back with mistrust, anger and multiple public threads.

김원진 has questioned this seller's honesty and even distorted statements like "my reputation is important to me" into some kind of insult that it clearly never was intended to be.

Returning knives is always a touchy thing. If you have to do it, keep it private and civil. The medicine will go down a lot easier with sugar than with camphor.

 

[neuron]

This thread is making 김원진 look a lot worse than the seller, in my opinion. He took everything positive that this solid, reputable seller has said or done and shot back with mistrust, anger and multiple public threads.

김원진 has questioned this seller's honesty and even distorted statements like "my reputation is important to me" into some kind of insult that it clearly never was intended to be.

Returning knives is always a touchy thing. If you have to do it, keep it private and civil. The medicine will go down a lot easier with sugar than with camphor.

Very well said. Like pretty much everyone else, I think 김원진 is entitled to a refund since something weird was going on with that edge, and the seller was more than happy to offer one as shown by the email posted earlier. But if 김원진's subsequent communications with the seller -- no matter how polite 김원진 was (or thinks he was) -- had anything like the same distrustfulness and insinuations that the seller had knowingly misrepresented the knife as his posts in this thread have, I'm definitely starting to see why the seller requested that he not contact him again except to send the tracking information for the knife.

 

[cnas122]

김원진, don't be offended that not everyone in this thread agrees with you. It's GBU....you started a thread to get people's opinion....and you have to be willing to get slammed. That's why, in my opinion, people shouldn't start a GBU thread until all privation action has been taken with the other party to the sale, a sufficient time has passed to let the other party address your concerns, and you are 100% sure that you've been wronged and the other party is not willing to rectify the situation. If that's the case, you will have more people side with you than against you. Usually with this forum, it's not so much the problems with the original transaction (in this case I think you had valid concerns), but instead it's the original poster's subsequent actions and comments that get him in trouble.

 

[Chief Engineer]

Well the package has been shipped backed.

1.because of the emai that came immediately after that one
2. after that and other emails.

As far as the email i posted, that was a nice one. Immediately after i sent him the link to the picture thread(i wanted him to see the opinions of others on the blade, and not just take my word for it) his tone changed. I haven't posted and won't post any of the other ones as long as this is settled nicely. The thread i posted before was only for the opinion of the blades. If people assumed the sale was through blade forums instead of somewhere else, that would be their assumptions then, because i didn't post any specifics. I do shop on amazon, ebay, and other places, and i've only had one other sale through here. This is definitely not the only place to buy sebenzas from.

If someone demands something from you, and has an attitude, do you just fold and say yessir? Just because this is the internet doesn't mean it's okay to just flare up on someone. Yes the seller was nice up to that point. I've been nothing but straightforward, and polite. I sent the seller the link not to bash on him, but just to let him see that there was something wrong with the blade. There was never any ill intent. From the beginning i made it clear i wasn't going to post the sellers name nor give any kind of negative feedback.

I just don't understand how me posting some pictures because i wanted other peoples opinions on a never used/mint blade, turned into me trying to harm someones reputation.

The package was sent, so this should all blow over in a few days

He clearly stated in his E-Mail that if "YOU" are not happy with the knife, send it back for a full refund. There was no need to bring the Forum into it for other opinions.

 

[LMT66]

Another added to the do not sell to or buy from list. It may be safe to assume how he would handle the situation if the roles were reversed.

 

[김원진]

This thread is making 김원진 look a lot worse than the seller, in my opinion. He took everything positive that this solid, reputable seller has said or done and shot back with mistrust, anger and multiple public threads.

김원진 has questioned this seller's honesty and even distorted statements like "my reputation is important to me" into some kind of insult that it clearly never was intended to be.

Returning knives is always a touchy thing. If you have to do it, keep it private and civil. The medicine will go down a lot easier with sugar than with camphor.

The first thread was only to get the opinion of the blades, this second one came after the angry emails. It was another email that was comparing my reputation to the sellers in caps(in reference to the my reputation is important to me). But like i said, i'm not going to post those negative ones, since this seems like it can be worked out. And i' not trying to be vindictive. Yes the seller is reputable, but when you're quick to have a tantrum, then that makes me wonder how things will pan out, hence why i wanted others opinions.

Another added to the do not sell to or buy from list. It may be safe to assume how he would handle the situation if the roles were reversed.

Funny thing is, i wouldn't misrepresent a knife, nor anything else for that matter. At the end of the day, i'm honest and straightforward about what i say and do. You seem to be basing your opinion only on the positive email i showed(when that was only meant as a reference to the seller thinking there was nothing wrong with the knife, but in the same email saying that there was)

All i was looking for were opinions on what i should do, because i am new to this forum. I wasn't trying to tarnish anyones name, just looking for some helpful hands to lead me along. To those who were helpful with the positive and negative criticism and help, thank you. But for those who took their assumptions without knowing everything that was said, well, i'll just look bad to you regardless, and will miss out on any possible later interactions.

A community should try and help newcomers along. If people thought i was trying to hurt a reputable seller, then i'm sorry. But the fact is, the seller is reputable, and the buyer is new. Questions arose, and i asked them.