Another reason eBay stinks

C

Carl64

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Apr 3, 2005
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This doesn't even seem legal...

1. I buy something (buy it now).
2. I pay for it. Ebay knows this, as I paid through the ebay checkout.
3. I get an e-mail from the seller confirming it.
4. AFTER I buy and pay, ebay sends me an e-mail saying the listing has been removed for violating ebay policy (now reason in particular is given) and I don't have to complete the transaction. Fat lot of good that does when I already paid. But here is the really good part...
5. I try looking at the item listing to see if there is a more specific reason. Nope. It was completely removed, not just voided or whatever. I can't see it. It's not in my list of items awaiting feedback, so if the seller screws me I can't leave feedback. It's not even in my list of items i won/bought, so there is NO RECORD AT ALL of a purchase I already made. They don't even show it was won then removed. It's like it never happened, even though it already did.

Hopefully if I need to dispute it, Paypal will not pull some crap and say they don't back it because the listing doesn't exist.

Surely there is some legal record-keeping requirement for auction brokers.
 
If you paid through paypal, your account should contain records of the money you(paypal) sent. If not, then i wouldn`t have a clue.
 
Well, there's one more reason to save everything onto your own computer whenever you buy something on the net.
 
Funny, Fleaby did the exact same thing to me today too. I bought something via the "Buy it now" and paid via Paypal; I got my item delivered, and THEN ebay informs me that the seller's listing has been pulled. The seller is "No longer a registered user" either. :confused: What a bunch of clowns ebay is.
 
This happened to me twice. The funny part is that in both cases I had already received the item.

The item number should be in the details of your PayPal transaction as is the e-mail address of the person from whom you purchased the item.

As far as why the item was pulled, check the eBay policies. They have a long list of prohibited items.

Not to defend eBay, but a lot of their policies are due to doing business in the PRK.
 
You said it Danbo, a bunch of clowns ebay is. I'm seriously thinking of unplugging myself from their grasp. They charge you to list, sell, and take 3% of your money when someone pays you. What really pisses me off is that I have had items that was "against their listing policy". And as a seller when they delete your listing they delete EVERYTHING. So if it took you 2 hours to describe your item, guess what? you start all over again, you just lost 2 hours of your life! And if you didnt save the photos ? you got it! time to play photographer again, and the photos are never as good as the first ones that you took because you are shaking so bad because you are so pissed off that they deleted them. Another thing they do when they delete your listing is they dont tell you why. They send you a link of their f**king rules and policies. Then you spend 2 more hours reading some crap they paid a lawer to write and you still dont get a answer to why they cancelled your listing. I had a rifle sling listed by spec ops for sale once. I had no picture of a rifle with the sling-just the sling. They cancelled my listing after it took me a hour to list. The reason: it was concidered a dangerous weapon!:jerkit: I swear Im telling the truth. After spending considerable time reading my listing to see where I went wrong, I found it! Apparently the letter and number M-4 is considered a dangerous weapon, because I relisted it without them and they didnt end my listing. Good God! I hope they dont teach the kids about the letter M or the number 4, they might hurt somebody.
 
I once listed a Leupold scope for sale on ebay and in the description I mentioned "AR-15". My listing was pulled TWICE and was only told to refer to their "prohibited items policy". Keep in mind, the title never mentioned any firearm, it was in the description that I mentioned that I had used the scope on my AR-15. After scratching my head for a while it dawned on me why they were deleting my auction. I reposted the ad without the offending terms and presto, no problems and the item sold.

I am amazed that more than 10 years after ebay was founded their has not been a viable alternative created by some enterprising person(s). I agree with what someone posted earlier; because Ebay is based in California, they have to conform to the laws passed by that states asinine and inept legislature.

Ed
 
hotrodKelley said:
Apparently the letter and number M-4 is considered a dangerous weapon, because I relisted it without them and they didnt end my listing. Good God! I hope they dont teach the kids about the letter M or the number 4, they might hurt somebody.
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Man, don't you watch Sesame Street? They never, and I mean NEVER, put M and 4 together. Could destroy the entire show.
 
I've been buying, selling on Ebay for over 2 years now. There have been 2 times that I have encountered some minor problems. It is virtually impossible to get someone to talk to in regards to the resolution of the problem. I finally got someone to talk to me on their "Live Chat" sector after I raised hell for an entire hour and after spending almost another hour searching through their "Never Ending" pile of options that are virtually meaningless to 99% of their clients :mad: .

Ebay has been a blessing in some ways as far as finding some nice collectible knives. But for what you pay in fees and coupled with what you pay PAYPAL for their service you would think that they would have a "Problem Resolution" person to chat with when the need arises.

The bottom line is you are on your own. But you pay as though you are getting extremely good service>> but you are not getting it at all. I even talked to a guy who is a Power Seller and he told me that he had a problem with Paypal and it took him and his wife 3 days of constantly calling and e-mailing and going down several of their "dead end streets" of their supposed self help menu before they finally got an English Speaking person to give them some actual help :( . As soon as there is a viable competitor come along I will be out of there in a heartbeat :(
 
Guyon said:
Man, don't you watch Sesame Street? They never, and I mean NEVER, put M and 4 together. Could destroy the entire show.
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So Guyon what you are saying is>> that when Spyderco, Benchmade and other companies start making knives out of Crucible's CPM-M4 tool steel you won't even be able to tell your customer what steel the knife has :( ?

Heck the letter/number designation of "M-4" could also be a model number/name :(

They want to set there and suck you money like an industrial grade vacuum cleaner but yet the bozos can't even resolve something ABC simple as that letter/number designation :(
 
JD Spydo said:
So Guyon what you are saying is>> that when Spyderco, Benchmade and other companies start making knives out of Crucible's CPM-M4 tool steel you won't even be able to tell your customer what steel the knife has :( ?
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That's exactly right. Best to simply whisper "that's confidential"
 
hotrodKelley said:
You said it Danbo, a bunch of clowns ebay is. I'm seriously thinking of unplugging myself from their grasp. They charge you to lis ....
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I sold a busse AK47 to a forumite. He paid me through paypal. The next day my paypal account was closed because of violation of their rules, because I allegedly sold firearms using paypal. What a joke. I emailed paypal with a link to the busse company store and got my account back. The thing is that they never tell you what exactly the reason is, and don't give you any warning. I was lucky to have my account back, otherwise paypal will hold my money for half year before releasing it. Be careful people, don't leave large balance in your paypal account. You will miss them if paypal pull the same trick on you.
 
Thats whey people should just get a gold membership here, after a couple of ebay transactions youve just paid for your membership here and then no more fees after that. Well not until next years membership is due. ;)
 
My wife just heard from eBay today. Seems someone compromised her account and listed a bunch of items. eBay somehow recognized the impropriety and immediately cancelled all the auctions.

Great. Something else to worry about.

How the hell did eBay know it wasn't her, unless it was their screw-up in the first place, somehow?
 
leemovie said:
I sold a busse AK47 to a forumite. He paid me through paypal. The next day my paypal account was closed because of violation of their rules, because I allegedly sold firearms using paypal. What a joke. I emailed paypal with a link to the busse company store and got my account back. The thing is that they never tell you what exactly the reason is, and don't give you any warning. I was lucky to have my account back, otherwise paypal will hold my money for half year before releasing it. Be careful people, don't leave large balance in your paypal account. You will miss them if paypal pull the same trick on you.
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Paypal has a rule about selling firearms? WTF??? What do they care if you are selling guns, knives or Russian Brides? I would have seen that as an opportunity for a lawsuit if they did not want to release my money...:mad: :mad:
 
hotrodKelley said:
I say we all unite and ban 'em!!
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I wonder if there wouldn't be a way to start a knife auction house here on Bladeforums. I'm not a computer genius and I don't know what hardware and software it would take to implement such a deal but it is worth considering.

I am surprised that some Wall Street Mr. Big Bucks hasn't started another major auction house and put Ebay to shame. If you had any customer service at all it would be better than what Ebay has to offer now.

When you look at thier "site map" menu there really isn't much of anything there to help you with an urgent or serious problem. What the one brother said about the jerks hijacking his wife's account is nothing short of an abomination :mad:
 
How the hell did eBay know it wasn't her
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Probably because he hacked into some other accounts at the same time, and when they caught him on one they kept looking and caught him on the others too. They don't tell you those things at ebay, though; they leave you to guess.

That brings up another thing to watch out for on ebay. If you see somebody with a great feedback record selling apparently genuine high-end knives, look closely. You might find she got her feedback record selling beanie babies, hasn't been active at all for a year, and now all of a sudden she's back and selling 19th century bowies and pushdaggers. That's a hacked account. They're not always that obvious.
 
Guyon said:
My wife just heard from eBay today. Seems someone compromised her account and listed a bunch of items. eBay somehow recognized the impropriety and immediately cancelled all the auctions.

Great. Something else to worry about.

How the hell did eBay know it wasn't her, unless it was their screw-up in the first place, somehow?
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That sounds almost more like a scam than a genuine eBay email. Would be VERY careful if it has links in it and asks her to use them to change her password.
 
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