Bad Bad deal with Deja_vu7 in the Automatic Exchange

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Pmurt Dlanod said:
Since buyer initiated a request for a refund, he is out the processing fees.

Deja_vu7 consider it a loss, this isn’t on the buyer and I think you should cancel your claim. If the seller initiated the refund and not you, that would be different… had you previously disclosed the details of freight forwarding and being international. Your lack of transparency on that is an issue.

All the details of freight forwarding/international should be disclosed before money changes hands.

”Hi, I notice your post is US only. I am in China and I use a freight forwarder located in the US. Do you have an issue with that?”

See how easy that is?
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You've got "buyer" and "seller" backwards.

Edit; maybe not
 
SwissHeritageCo said:
I had no idea PayPal pockets the fees on refunds. Last I checked they refunded the fees as well when that happened.
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I believe this is a semi-recent change. F&F payments can still be refunded in full, although I vaguely remember there being a caveat about those as well.

I haven't had to refund any G&S payments recently, only F&F payments from folks who don't read the terms in my sales posts (which are always G&S only), so please take this with a grain of salt.
 
madcap_magician said:
I understand that, I think I might be the only one misunderstanding, so let me reword my question:

1. Buyer paid $312.
2. You received a net $297.81 (which flagged your concern for the international transaction because the rate was different).
3. You refunded $297.81.

Now here's the point where I don't know what happened and am curious - did you just hit the 'refund transaction' button and the buyer automatically got $297.81, or was there some sort of option where you could manually enter the refund amount at a different amount?

The reason I'm stuck on this is that I think it was the former, in which case I think you did exactly what you're supposed to do, and therefore PayPal functionally took it out of the buyer, kind of like a restocking fee. If on the other hand the refund defaulted to $312 and you manually changed it to $297.81, then it was you taking the fees out of the buyer.

I want to be clear that regardless I don't think you were in the wrong, I agree with the majority that the $14.19 the buyer is out is a tax on poor reading comprehension (although I don't think what he did rises to the level of deliberate fraud or deception in terms of using his forwarding address as his location). I'm just trying to figure out whether PayPal is defaulting the refund amount to the amount that the seller received net or if the seller manually enters the refund amount, if that makes sense?
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Alright, I think I understand what you are asking.

There is no "refund transaction" button. Its called "Refund Payment" which takes you to another screen. Where you manually enter the refund amount where is states "This is the amount that will be deducted from your PayPal account." Where it also states "We’ll use this bank account for the refund if there isn’t enough money in your PayPal balance. Refunds through a bank can take 3-5 business days to complete."

I didn't take the fees out of the buyer, Paypal does when the PayPal is initiated. I never received the $14.19 in question.

Overall it would be great if there was a cancel transaction or something to that nature but its basically set in stone with a Goods and Services transaction.

Obviously if I could have just voided the whole thing I would have instead of this mess. But Paypal doesn't have an option for that.
 
Dadpool said:
I believe this is a semi-recent change. F&F payments can still be refunded in full, although I vaguely remember there being a caveat about those as well.

I haven't had to refund any G&S payments recently, only F&F payments from folks who don't read the terms in my sales posts (which are always G&S only), so please take this with a grain of salt.
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Yeah if it was FF then it would have been fully refunded because there wouldn't have been any fees to deal with.

However, I am pretty sure that FF isn't allowed from international accounts and vice versa. Least it wasn't years ago.
 
Pmurt Dlanod said:
You said Dejavu requested a refund… so buyer initiated request for you to issue a refund. That was what I’ve read.
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referring to this part.

Deja_vu7 consider it a loss, this isn’t on the buyer and I think you should cancel your claim.

Deja_vu7 consider it a loss, this isn’t on the Seller and I think you should cancel your claim.
 
PineappleGrenade said:
referring to this part.

Deja_vu7 consider it a loss, this isn’t on the buyer and I think you should cancel your claim.

Deja_vu7 consider it a loss, this isn’t on the Seller and I think you should cancel your claim.
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Oh okay. Yes I’m saying it’s his fault because he wasn’t transparent and requested the refund. So he is out the exchange fee.
 
Ok
PineappleGrenade said:
Alright, I think I understand what you are asking.

There is no "refund transaction" button. Its called "Refund Payment" which takes you to another screen. Where you manually enter the refund amount where is states "This is the amount that will be deducted from your PayPal account." Where it also states "We’ll use this bank account for the refund if there isn’t enough money in your PayPal balance. Refunds through a bank can take 3-5 business days to complete."

I didn't take the fees out of the buyer, Paypal does when the PayPal is initiated. I never received the $14.19 in question.

Overall it would be great if there was a cancel transaction or something to that nature but its basically set in stone with a Goods and Services transaction.

Obviously if I could have just voided the whole thing I would have instead of this mess. But Paypal doesn't have an option for that.
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Ok thanks, I understand now!
 
And so, I read everything written above. I'm really sorry that this happened.
1 I learned my lesson, and I will henceforth agree with the seller on all the nuances before paying (as you noticed, I'm new to this forum, and I don't know all the intricacies of buying on BF).
2 I canceled the dispute because I have always conducted honest business on EBay (I did not know that the underpaid $ 15 would be withdrawn from the seller's account, until now) for which I sincerely apologize.
3 Why don't I say that I am from another country? Because just recently, an unscrupulous seller, having learned that I do not live in the USA, sent me a cheap Chrade knife instead of the Microtech Ultratech Hellhound DLC, I transferred $ 550 FF to him. After I received the knife, he said that the knife is your problem, the knife was changed at the post office (the seller turned out to be a fraud, and he knew that I could not go to the police to get my money back) His name is Frank Napomoceno. Therefore, I apologize to the seller for the troubles provided, through my fault.566B143A-9794-47A7-AC3F-1835BDA877FE.jpeg
 

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Deja_vu7 said:
And so, I read everything written above. I'm really sorry that this happened.
1 I learned my lesson, and I will henceforth agree with the seller on all the nuances before paying (as you noticed, I'm new to this forum, and I don't know all the intricacies of buying on BF).
2 I canceled the dispute because I have always conducted honest business on EBay (I did not know that the underpaid $ 15 would be withdrawn from the seller's account, until now) for which I sincerely apologize.
3 Why don't I say that I am from another country? Because just recently, an unscrupulous seller, having learned that I do not live in the USA, sent me a cheap Chrade knife instead of the Microtech Ultratech Hellhound DLC, I transferred $ 550 FF to him. After I received the knife, he said that the knife is your problem, the knife was changed at the post office (the seller turned out to be a fraud, and he knew that I could not go to the police to get my money back) His name is Frank Napomoceno. Therefore, I apologize to the seller for the troubles provided, through my fault.View attachment 1674134
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I am confused... The receipt is from BladeHQ. The seller bought the knife from BladeHQ and then sold the knife to you?
 
Deja_vu7 said:
3 Why don't I say that I am from another country? Because just recently, an unscrupulous seller, having learned that I do not live in the USA, sent me a cheap Chrade knife instead of the Microtech Ultratech Hellhound DLC, I transferred $ 550 FF to him. After I received the knife, he said that the knife is your problem, the knife was changed at the post office (the seller turned out to be a fraud, and he knew that I could not go to the police to get my money back) His name is Frank Napomoceno.
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I have heard of this happening before, and my initial thought is use G&S
But you might benefit from opening a thread on safe international buying, and get the opinions of some of our well versed international members International members face some unique challenges, and they may be able to help you deal with them.
 
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Deja_vu7 said:
All right
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Good on you for dropping the dispute and understanding the issues this community has with how you conducted yourself. That is a great start to rebuilding your reputation here.

Now, I see that you still list you live in DE. If that is not true, don't list it. Lots of people don't list anything at all. No reason to lie.

As for this other transaction you have brought up, I'd suggest starting your own thread on what happened, especially if the transaction happened here. Other members and/or the mods could possibly help and in the least you would be doing the community a service by giving us the username of a scammer we should all avoid.
 
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