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BAD! Pohan Leu took two deposits. No knives, no reply.
- Thread starter Bako
- Start date
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- Joined
- Feb 21, 2014
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- 79
I would hope nobody here wants to argue with you at all, but politely discuss back and forth the ins and outs of the situation.
I certainly didn't bring up my positive experiences with Po thinking it negates your perceived negative experience. Just sharing my experiences so that others can make a decision about the maker should someone who has never heard of Po come across this thread. The discussion shouldn't be limited to your opinion only and tarnishing a stellar reputation. Until today, I have never heard of anyone complainng about Po. For any reason.
- Joined
- Feb 21, 2014
- Messages
- 79
Awesome knives and their upstanding makers are great, but customer service matters quite a bit. It's why these type of online scenarios can become toxic and should never be given the chance to surface from the customer service side of any business. Given Mr. Leu's response, I'm leaning toward mlehto's assessment.
- Joined
- Mar 30, 2012
- Messages
- 1,413
Haha perfect
I am curious at where you saw any 'bad customer service'?
From what I read, a maker did not feel comfortable with what he was asked to do and declined.
That's normal, all makers will do that.
The customer got upset, pointed out some irrelevant things the maker does do that he felt where similar.
The customer thought Po was going to keep his $100.00 deposit.
That was never going to happen, and I am sure the OP knows that.
Did I miss anything?
Just post the panties.
Don't make me do it....you will all be sorry!
Oh, did you mean my wife's panties minus me?
Freshly worn or freshly washed?
Ok. No more panties. Sorry mods, I am seriously done with the panty thing....
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- Joined
- Dec 6, 2010
- Messages
- 78
Dude, sounds like you were being VERY unreasonable with Po. There are LOTS of reasons for not making a knife with a titanium blade. Regardless of how easy you think it would be. It has terrible edge retention is a chief reason. There are makers who specialize in this material. Contact warren Thomas if that's what you want. But, you can't expect someone to make you something they aren't comfortable with. Knifemakers all get into the buisness of making knives for one reason, to build a better knife. Po has also spent years building an amazing reputation for quality. All it takes is one knife that's not built as well or made from materials that meet his personal standard and a reputation can be permanently hurt. He's smart enough to realize it.
As far as your deposit goes, did you ever try calling him about it? It's amazing. I've never had a maker not return a phone call within a day or two when it concerned my buisness with them.
In the future please don't bad mouth quality people for not being willing to build your idea of a dream knife.
As far as your deposit goes, did you ever try calling him about it? It's amazing. I've never had a maker not return a phone call within a day or two when it concerned my buisness with them.
In the future please don't bad mouth quality people for not being willing to build your idea of a dream knife.
Blow my mind how people think a half assed attempt at public shaming and smear campaigns will achive anything, much less others telling a business owner what to do or what customer service is. Get a grip. Po is skilled craftsman with a steller reputation no matter what one guy says on the internet. He will sell every knife he makes until he wants to stop making knives.
Matteo Escobar
Gold Member
- Joined
- Feb 26, 2002
- Messages
- 4,140
I don't understand why you would accuse Po of trying to steal your $100 deposit when you never asked for it to be returned.
I will add I've purchased two knives from Po and was very pleased with the interactions. I had an idea for one that I could tell he didn't really want to do and we came up with a different plan. Real easy.
To the OP: There's a difference between *grinding* a titanium for a blade and milling titanium for handle material. One is safer to do than the other.
(if you can't figure out which, it is milling that's much less dangerous, especially if done via CNC)
(if you can't figure out which, it is milling that's much less dangerous, especially if done via CNC)
Poor communication (ignored emails) with an upset customer and his response to this thread.
Where did you read that? This is what I read:
But now it appears that Bako and Mr. Leu might just kiss and make up. So all seems to be well and tranquil in knifedom.
Any maker with a brain knows titanium suck as a knife blade because it just too weak to be a good edge.
Now you want one of the finest custom maker who specialize about zero-edge grinding do it for you just because you paid him the cost of material? dude, that was ridiculous...
Now you want one of the finest custom maker who specialize about zero-edge grinding do it for you just because you paid him the cost of material? dude, that was ridiculous...
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