BEWARE people who say the package never arrived!

Bladeandbarrel

Bladeandbarrel

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Oct 5, 1998
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This gentleman has attempted to defraud me. He suggested he never recieved an item when in fact delivery confirmation proves it was delivered to his home. I suggested he file a police report and make a homeowners claim as my responsibility was fulfilled.
 
I hope that you received the money, trade item, etc., before you shipped to him !


Does he have a BFC moniker ?
 
A considerable number of members have reported delivery confirmation of packages that were not in fact delivered to them, and also of packages that were left on the porch for anyone to steal. I wouldn't consider that evidence of fraud -- not proof of fraud on his part, anyway; it could be evidence of fraud on the driver's part.

Both of you need to get after the post office or whoever you shipped it by. Often the package shows up days after delivery confirmation "proved" it was delivered, but I wouldn't just wait -- get after them.
 
I told him that he needed to file a police report before I would consider listening to his side of the story, otherwise what's to stop him from claiming everything he purchases from everyone else on the web "got stolen".
 
That's a tough one, but Cougar's right. Unless something else is going on that we don't know about, it seems a bit early to jump on this guy with both feet. Delivery Confirmation does just that, confirms that a package was delivered. It in no way specifies where it was delivered, or to whom. I had one package show up 4 days after the USPS website said it had been delivered. For some reason the carrier scanned it, but then took it back to the post office and it sat there for a couple of days. I pretty much insure everything these days, too many close calls of late. Good luck with it, let us know what happens.
 
I think Anthony is right, although defraud is a strong word. By purchasing the DC you are protecting yourself against such claims. Let the guy file a claim with the Post Office and with the police.

I purchase insurance on anything of value that I ship. I find the DC only relevant for envelopes.

Win
 
Judging by reports in TGB&U the odds are at least 100-1 that the customer is innocent. If he goes to the police at this point I think they'll just tell him to complain to the post office or shipping company. You have to complain too -- they have to be hassled from both ends.
 
Yup! It's gotta come from both ends. DC is good and I believe (though I may be wrong) that there is a signature on file now for recent delivery of said package. So, both you and he need to head to the PO and find out what the heck happened. Maybe have the chance to check the signature! I trust DC most of the time but seeing the way some of my postal people "deliver" stuff has shown me nothing can be trusted with the P.O. I have to head to the P.O today to check on a similar situation. Mine is foreign though and it will be twice as hard. Good luck! Give it a little more time.
 
It would do a world of good if you were to call the PO in his city while it may still be fresh in the delivery mans head.If he delivered it to the wrong address some people will not give it back to the postman even though they are not wanting to keep it.A co worker wifes W-2 form was delivered to the wrong address and 2 weeks later after she ask her work to send her another one some older lady calls them saying she has had it for a couple weeks and just got around to calling them about it.She would have had it 2 days later if the woman had just put it back in the mail box.
Heres a thread about the same problem I had a while back.
http://www.bladeforums.com/forums/showthread.php?t=345197&highlight=u812
 
Remeber - DC does not mean a signature was gotten: The DC has a barcode which is supposed to be scanned by the deliveryman. It doesn't matter where he scans it or where he delivers it.

This is a service I would never use as it is both a waste of money and gives the unknowledgable user a false sense of security. :grumpy:
 
Sounds like it must be USPS Delivery Confirmation on the package. That's not the same as UPS tracking. DC is just scanned at the local post office before it is given to the delivery person or held for delivery at the PO. So it did arrive at the post office, but after that it could have been misdelivered to the wrong address or person. If that is the case, it depends on if the person returns it to the PO. No signature is required with DC... that is Signature Confirmation. Some insured packages are only released with a signature as well, without the additional expense of SC.

The UPS driver scans the package when they are at the delivery address. It is much more difficult for a UPS employee to get away with theft than USPS, from what I understand of the differences in their systems. I purchased an item from an individual, paid by PayPal and told them to send it by UPS. They sent it uninsured by USPS Priority with DC. DC showed it was delivered, but it wasn't. I went round and round with the seller and the local postmaster with no luck. The seller would not even initiate a trace from their end, which is the only way a trace can be done. PayPal accepted the DC info as proof of delivery because the package was a few dollars short in value when a signature is required as proof of delivery. If the seller had sent it by UPS, it would have been delivered most likely, but would have at least had $100 insurance. Instead, I lost out entirely.

I don't know the buyer or seller in this case, but don't fault the buyer just because of the DC info. DC is free when you print the label online, and worth every penny. :)
 
USPS also scans it when it is delivered.
Delivery confirmation on priority mail is supposed to be scaned when it it recieved at the outgoing PO then scaned when it arrives at the local PO and scaned again when delivered.This does not mean it always is.Delivery on first class only has to be scaned upon delivery.
This delivery scan does not mean that is at its correct address and it does not have to be signed for.
My sister in law works for USPS and has said some carriers scan the package as delivered so they will not get in troulbe for not delivering it but do not deliver it for a day or two.
I have had this to happen,a lady fill in driver was working my route and the USPS site said it arrived that morning.She came by and nothing was left.I drove around the block and found her and asked about it,she said no she had nothing might be tomarrow.I said the tracking # said it arrived at the PO that morning and I would drive down and pick it up there.She quickly remembered that it might be in the back of her car and got out and retrieved it.She just did not want to take the time to get out of her car to get the package and figured she would bring it back by the next day.Ever sence then I have had no trouble at all out of her not leaveing my packages.
 
u812 said:
USPS also scans it when it is delivered.
Click to expand...
Not here. The driver has their scanner at the PO when they are checking in the packages for delivery. For all I know, my missing package was returned to sender and he kept it and the money. Makes me wonder since he wouldn't initiate a trace.

UPS is far from perfect too:
Not long ago I sent over $1,000 in knives by UPS 2nd Day and tracking showed it was delivered, but it wasn't. The buyer had to go up and down the block to retrieve the misdelivered package. His street address was something like 3723 and it was left at 3732. Humans, gotta love em.
That's funny you busted the driver for being lazy. She "quickly remembered", LOL. Sounds like you handled it right for the good service since then.
 
I will consider LISTENING to the buyer as soon as he files a police report. complains to his local PO and send copies. The only reason a buyer would hesitate for 3 weeks to NOT file a police report is...well,you guessed it.
 
I would strongly recommend next time you use Signature Confirmation instead of delivery conf. The knife will end up in the right hands instead of being left on the doorsteps.
 
I recently had a DC'd package go missing. The wife went to the PO and got a requested the info for who signed for the package. Turns out the mailman at the other end let a neighbor sign for it :( Until I told the actual recipient who signed for it, we were at a loss for where it was. By the way the guy had to go get the package. The neighbor never contacted him! Some buddy huh? Only took about an extra 2 weeks after "delivery" according to the tracking #s!
 
It would seem to me filing a Police report is a reasonable request.If someone refuses to cooperate with a logical request such as a Police report,then his never got the package story is suspect.
 
I sent an insured package last Friday by Priority Mail and it was delivered on Monday to the buyer. Today the DC tracking system online is still not showing it was delivered.
What police is he supposed to report it to? Is it the jurisdiction of local or county law enforcement? I think mail is federal. Maybe he should call the FBI...that would give them a good laugh. I think there are postal inspectors for fraud, but I doubt they would be very concerned over a lost package.
 
Reports should be filed in case of stolen mail to your local PD and post office.
This way, if there is a rash of mail thefts, they can do an investigation.
Stealing mail is a federal crime. Stealing anything of value is also a crime anywhere in the US last time I checked.
 
You are correct my friend! And, while this has not happened to me, I dread the day that it does. I am in agreement with Anthony on this one, if someone is actually willing to go to the police, they might have a case. :cool:

Cerberus.
 
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