warning: bh49 is not an honest guy.
I just purchased a Spyderco dragonfly in Hap40, he described the knife as being brand new - when the knife arrived I immediately noticed the blade was covered in greasy fingerprints. When I whiped them off I could feel that the blade had an almost scary amount of up/down blade play. I contacted him right away about this, I was angry and asked Roman if he knew there was an issue with the blade or if it was a factory second.
He claimed that the lock was not defective when he shipped the knife and said I could send it back, that he would inspect it and if i returned the same knife he would refund my money minus the cost for shipping.
Now as I said I was already angry, but his implying that I might attempt to switch knives was insulting and I feel he was creating a scenario for deniability.
I asked for a full refund an apology and half of my shipping cost (excessive I know, but I was very angry) the following day I cooled down and reread the messages - I apologized for my heated words and asked him to work with me to resolve this.
I wanted my money returned (I agreed to his turms of payment minus his cost for shipping) and I pledged to send the knife via priority with tracking info. He flatly declined to apologize, again he asked that I send him the knife for inspection first, and if he decided that it was the one he sent me and that there was an issue he would return a portion of my payment.
Now at this point, I already feel he has misled me about the quality of the knife being like new and he has positioned himself for an easy out should he decide not to refund my money. I told him I have kept my word, I trusted you when I sent payment, now please do the same and send me a refund - this was folllowed by several messages about his return policy and something about common sense.
So long story short, I don't feel safe sending the knife back because at this point I have no reason to believe he will refund my money, he is too slippery and indirectly dishonest. If he was an honorable person he would have no issue with refunding my purchase. Agree or disagree, that's how I feel in this specific instance. I feel misled by him and now I believe the burden of proof is on him, to prove that he was not just looking to unload a defective knife.
"I'm sorry your unhappy, yes I will refund your money please return the knife right away"
Yeah, didn't happen. I understand that we all have bad days and once in a while you get a bad deal, stuff happens and we move on. Personally I feel it's the buyers responsibility to meet there customers expectations - I hate having to call someone out for poor business polices or fraudulent sales.
If your looking for feedback on Roman Yampolsky's character I'll say this: Buyer beware
I just purchased a Spyderco dragonfly in Hap40, he described the knife as being brand new - when the knife arrived I immediately noticed the blade was covered in greasy fingerprints. When I whiped them off I could feel that the blade had an almost scary amount of up/down blade play. I contacted him right away about this, I was angry and asked Roman if he knew there was an issue with the blade or if it was a factory second.
He claimed that the lock was not defective when he shipped the knife and said I could send it back, that he would inspect it and if i returned the same knife he would refund my money minus the cost for shipping.
Now as I said I was already angry, but his implying that I might attempt to switch knives was insulting and I feel he was creating a scenario for deniability.
I asked for a full refund an apology and half of my shipping cost (excessive I know, but I was very angry) the following day I cooled down and reread the messages - I apologized for my heated words and asked him to work with me to resolve this.
I wanted my money returned (I agreed to his turms of payment minus his cost for shipping) and I pledged to send the knife via priority with tracking info. He flatly declined to apologize, again he asked that I send him the knife for inspection first, and if he decided that it was the one he sent me and that there was an issue he would return a portion of my payment.
Now at this point, I already feel he has misled me about the quality of the knife being like new and he has positioned himself for an easy out should he decide not to refund my money. I told him I have kept my word, I trusted you when I sent payment, now please do the same and send me a refund - this was folllowed by several messages about his return policy and something about common sense.
So long story short, I don't feel safe sending the knife back because at this point I have no reason to believe he will refund my money, he is too slippery and indirectly dishonest. If he was an honorable person he would have no issue with refunding my purchase. Agree or disagree, that's how I feel in this specific instance. I feel misled by him and now I believe the burden of proof is on him, to prove that he was not just looking to unload a defective knife.
"I'm sorry your unhappy, yes I will refund your money please return the knife right away"
Yeah, didn't happen. I understand that we all have bad days and once in a while you get a bad deal, stuff happens and we move on. Personally I feel it's the buyers responsibility to meet there customers expectations - I hate having to call someone out for poor business polices or fraudulent sales.
If your looking for feedback on Roman Yampolsky's character I'll say this: Buyer beware
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