Boker Trance - Very dissapointed.

When one complains in public about something, one voluntarily adopts responsibility to accept reasonable redress of one's complaint.
 
When one complains in public about something, one voluntarily adopts responsibility to accept reasonable redress of one's complaint.

In that case, Phil, I read your review of Roadhouse on your website under your "Humor" tab, and I disagree with the way that you bashed the film. I think you should get in touch with the production company, and see if they'll offer you your money back for renting/buying the movie, or offer to alter the movie in some way that is in-line with your liking, or replace your copy of the movie altogether with a more bad-ass Patrick Swayze movie (See: Point Break).
 
That is a logical fallacy. There is no more bad ass movie than Roadhouse.

I did get e-mail from the director of the movie The Delivery, who seemed upset at my write-up of the movie, and he mentioned his forthcoming film Adrenalin. I offered to accept a DVD in NTSC format in order to do a review of it.

I did not receive a reply.
 
That is a logical fallacy. There is no more bad ass movie than Roadhouse.

I did get e-mail from the director of the movie The Delivery, who seemed upset at my write-up of the movie, and he mentioned his forthcoming film Adrenalin. I offered to accept a DVD in NTSC format in order to do a review of it.

I did not receive a reply.

Hahaha, excellent. In my most humble of opinions, any movie with Patrick Swayze in it is automatically bad ass. His performance in Donnie Darko is priceless.
 
Pretty easy to put a knife in an envelope, address it, and mail it.

Basically the argument here is that it's easier to whine and moan and badmouth the company, but when that company actually tries to stand behind its product, well, that's just not worth the trouble.

First impressions are important. If I went to a restaurant and got sick from eating their mussels, I would probably never order mussels from there again regardless of their promise to comp the meal or whatever. In fact, there's a chance I'll never go back to the restaurant. Yeah it sucks but it's the way it is. I'm not saying anything bad about Boker, I've never owned one, but I'm just seeing the OP's viewpoint.
 
Hahaha, excellent. In my most humble of opinions, any movie with Patrick Swayze in it is automatically bad ass. His performance in Donnie Darko is priceless.

Dirty Dancing:barf::D
The only badass in Roadhouse was Jeff Healey and his guitar playing. R.I.P
 
I want my 10 minutes back that I spent reading this thread

And nobody should send this guy anything
 
I too don't see that much of an issue with the OP. If he's not interested in giving it another shot, then he shouldn't be guilted into it regardless of what we ourselves would do in his situation. He should be free to make a thread like he did. His post was honest and there was no intent to damage Boker's name. He is simply a customer giving a review of a product that he bought.

Now I personally would've accepted one of the offers to get another knife and I personally would've given the knife another shot to prove me wrong. But I'm not him and he's free to do what he will with his own time and energy.

BTW, something about this thread makes me want to buy one of these knives now. Some are worried that this thread will deter others from buying one of these. Well I had absolutely no intention of ever buying one of these until going through this thead.
 
After reading the reviews I decided to order this knife for an EDC to go along with my spyderco native 3. I have had this knife for a week and it has really let me down. It was very sharp, but brittle. I have cut simple things like rope, paper, plastic ties etc and the blade chips like its made of ice. I have attached a few images to show you what I mean. Also, I had it open and dropped it 3 feet onto carpet. It jammed the locking mechanism and took me 20 minutes of bending and prying just to close it.

If you are thinking about buying one and getting a knife worth more than the $25 it costs - then think again. Next time i'll spend 25 more and get another spyderco - this is my last boker.
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I copied this post in because I do not think everyone is getting the jist of it. First he states that he decided to buy this knife based off of the positive reviews he got from this forum. Then he states that everyone reviewing this knife must not know what they are talking about. He states the blade chips and the locking mechanism failed. He then states to think again about buying this knife and get a spyderco instead.

Basically what he did is bash the product, state his opinion of its faults and then recommend another product instead. For the most part I have no problem with that. What I have a problem with is that we are the first people he notified. I own several businesses and have done fairly well for myself. The one thing I can state is nothing ticks me off worse than hearing someone bash my products or services knowing full well they have never contacted me. This guy never considered the fact that he got a bad knife, he just stirred the pot. Obviously there are a lot of people here very happy with their knives so Boker must be doing something right. I have had a number of Spydercos that I have had problems with. They did not cost me much but I still took the time to let the company know. They jumped all over it. On one incident (out of very few incidents) they sent me a replacement knife without me sending them my original. I never posted a bad review on Spyderco because I know they are a good company and I gave them a chance to make it right, and they did every time.
In closing, my arguement is that one bad word travels the world, a million praises go nowhere. You bashed a knife, suggested another and never gave anyone the consideration as to what your bad word would do. I have learned through the years that some people can never be happy but I would like to believe those people can at least learn how to be respectful. Either give Boker a chance to make it right or let it go. Continuing to defend your post just shows your true agenda. I hope everyone thinking of buying a Boker reads this entire thread. They are great knives.
 
In closing, my arguement is that one bad word travels the world, a million praises go nowhere. You bashed a knife, suggested another and never gave anyone the consideration as to what your bad word would do. I have learned through the years that some people can never be happy but I would like to believe those people can at least learn how to be respectful. Either give Boker a chance to make it right or let it go. Continuing to defend your post just shows your true agenda. I hope everyone thinking of buying a Boker reads this entire thread. They are great knives.

Wow. As consumers, our only obligation to producers is not to misrepresent our experiences; producers cannot demand anything more.
 
No, but participants to this discussion can demand that those wishing to express their opinions at least be reasonable about them. Complaining about poor quality control and then refusing direct and personal service from the company in question is just rude.
 
My problem is I received a knife from a company and the knife failed. I don't want a new knife as I really honestly have lost faith. I do not owe anyone anything I PAID for the knife and then I posted my review. I do not owe it to my local restaurant to return after they undercook my food. I have every right to just stop going to that establishment and to take my business elsewhere. I also have a right to talk to people about the problem I had. It was my choice to purchase the knife. It is my choice whether or not I want to send it in for warranty. If I wanted warranty work done I wouldn't have posted the problem here. I wasn't here seeking resolution or a free knife simply stating my opinion on the blade I received. I never said all knives from Boker are bad I simply stated that this will be the last I purchase.

I do not think Boker is a bad company but I think they sold me a bad knife and I am not interested in getting a new knife.

Imagine if nobody ever posted a bad review about a knife here.. What purpose would this place be if not for people to seek information and then make an informed decision based upon that information.

1 bad review on top of 200+ glowing ones clearly proves that I received a faulty knife and this is not a representation of the quality of Boker knives. I received the 1 in a million duds the factory produces and any intelligent person can see two things if they read this thread correctly:

#1. Boker rarely has quality control issues
#2. If they do they are a standup company and will fix your problem no sweat.

This thread may be damaging but also enlightening on how good of a company Boker is - you just have to look at the glass half-full not half-empty.
 
aarong50, I think it would be worth a try to just resharpen that Boker of yours. You might find that would stop the chipping and rolling on the edge. It's not rare at all for various blades to come from the factory with a somewhat crappy edge that will chip and dent and roll all over the place in normal use. Most often a simple resharpening will give you a good edge that will not get damaged like that in normal use. Stuff like this is common in cheapo Moras, and it's even happened with Busses that certainly aren't the cheapest of knives. You have the knife still, so I'd say that's worth a try.
 
My problem is I received a knife from a company and the knife failed. I don't want a new knife as I really honestly have lost faith. I do not owe anyone anything I PAID for the knife and then I posted my review. I do not owe it to my local restaurant to return after they undercook my food. I have every right to just stop going to that establishment and to take my business elsewhere. I also have a right to talk to people about the problem I had. It was my choice to purchase the knife. It is my choice whether or not I want to send it in for warranty. If I wanted warranty work done I wouldn't have posted the problem here. I wasn't here seeking resolution or a free knife simply stating my opinion on the blade I received. I never said all knives from Boker are bad I simply stated that this will be the last I purchase.

I do not think Boker is a bad company but I think they sold me a bad knife and I am not interested in getting a new knife.

Imagine if nobody ever posted a bad review about a knife here.. What purpose would this place be if not for people to seek information and then make an informed decision based upon that information.

1 bad review on top of 200+ glowing ones clearly proves that I received a faulty knife and this is not a representation of the quality of Boker knives. I received the 1 in a million duds the factory produces and any intelligent person can see two things if they read this thread correctly:

#1. Boker rarely has quality control issues
#2. If they do they are a standup company and will fix your problem no sweat.

This thread may be damaging but also enlightening on how good of a company Boker is - you just have to look at the glass half-full not half-empty.

You admit that the company in question rarely has QC issues, and that the company stands behind the problem, and you imply that you do believe your knife is an anomaly -- yet you say you have "lost faith."

This makes no sense. Basically you just want to complain, and you refuse all redress of your problem when it is offered. This is not productive.
 
My problem is I received a knife from a company and the knife failed. I don't want a new knife as I really honestly have lost faith. I do not owe anyone anything I PAID for the knife and then I posted my review. I do not owe it to my local restaurant to return after they undercook my food. I have every right to just stop going to that establishment and to take my business elsewhere. I also have a right to talk to people about the problem I had. It was my choice to purchase the knife. It is my choice whether or not I want to send it in for warranty. If I wanted warranty work done I wouldn't have posted the problem here. I wasn't here seeking resolution or a free knife simply stating my opinion on the blade I received. I never said all knives from Boker are bad I simply stated that this will be the last I purchase.

I do not think Boker is a bad company but I think they sold me a bad knife and I am not interested in getting a new knife.

Imagine if nobody ever posted a bad review about a knife here.. What purpose would this place be if not for people to seek information and then make an informed decision based upon that information.

1 bad review on top of 200+ glowing ones clearly proves that I received a faulty knife and this is not a representation of the quality of Boker knives. I received the 1 in a million duds the factory produces and any intelligent person can see two things if they read this thread correctly:

#1. Boker rarely has quality control issues
#2. If they do they are a standup company and will fix your problem no sweat.

This thread may be damaging but also enlightening on how good of a company Boker is - you just have to look at the glass half-full not half-empty.

The issue isn't with the bad knife you got, it's that you said EVERY SINGLE ONE THEY MAKE will be low quality. Whether you MEANT to say that or not, you did, and you suggested no one buy one. Think about what you say a bit longer next time.
 
Dirty Dancing:barf::D
The only badass in Roadhouse was Jeff Healey and his guitar playing. R.I.P

Dirty Dancing is the exception that proves the rule. It just goes to show how versatile Swayze can be. Every majorly bad ass actor has to do at least one sappy love movie to prove he is bad ass even when a script doesn't necessarily call for it. Swayze could still dance us all under the table, that's a fact.
 
I can see both sides, but I really think this thread should die.
At first i thought the restaurant comparison was ludicrous, but then realized it was pretty much the exact same thing. Cut the guy a break already.
 
Had he been willing to accept the warranty service offered, I'd agree with you. As it stands, he's being unreasonable.
 
5 pages on a $25 knife! That's $5 per page. Thank goodness you didn't roll the edge on an expensive knife. Sharpen and learn, learn and sharpen.
 
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