Brad Duncan???????

Hello all,

I just had a lengthy telephone conversation with Brad.

To be fair, many of you already now that I am a dealer of his knives- I hope you will all accept my comments in the spirit of this thread as I have no ulterior motive for myself to defend Brad. I do very well with his knives and we have had a great business and personal relationship over the years.

I like to consider myself as a reasonable intelligent businessperson, and I double that I would have been doing business with Brad for so many years, if his knives were crap and if he was not a reliable and responsible business partner. Both Larry Connelly and Julie Hyman are doing business with him. They are sharp operators also.

Brad’s knives are not junk and in the rare case that a knife of his needed attention, he has always stepped up to the plate and made them right- quickly, no cost and in a professional way. I cannot say this about some of the other over 100 customer Knifemakers whom I represent.

I wonder if some of the people who are trashing his knives on this thread and on other threads have even handled one of his knives….

Brad has been going through some serious life-changing personal issues over the last few months- these began shortly after the New York Show last November..
These are all private family related matters and although he would have told me what was going on, I chose to not ask- it is not my business.

He is very well aware of the knives that he has promised and told me that he will deliver what he has taken money for.
Many of the knives in his shop are partly built and/or nearing completion.

He has no intention of getting out of the knife business- he loves his work and has worked hard to build up a tremendous private clientele (besides for a dealer network) and he is not quitting. He is merely talking some time off to get his personal life sorted out and then get back to Knife making when he is mentally ready. I hope that in the next month or so he will be back in full swing or at worst part time until he gets himself back together..

However, when a man is suffering through one personal crisis after another, it becomes hard to face some of the realities of life.
Subsequently, he, like others, made wrong decisions on how to handle his affairs during this time of crisis.

As short reply to ROBB--- you claimed that Brad has been looking in here and possibly knew what’s going on and never addressed any of this? Where did you get this stealth info? According to Brad, and I do believe him, he has not been on the internet in general for 3 months and has not been on BF for over a year- possibly 2 years.
See how things can get out of control?

I hope all you people can get yourselves straightened out with Brad. He may have neglected his work for a while but is was not out of malice – shit happens and people get stuck in a wheel of misery. Fortunately, I believe that Brad will pull himself out.

Please accept this post as an attempt to mediate this situation and to get you people sorted out.

I know Brad very well and I expect him to start making amends shortly and to the best of his ability. He never wanted any of this to happen.

Finally, when it rains it pours- as I was speaking to him this morning, he has just found his beloved cat, dead in from of his house, after being run over by a car.


Take care all, Neil
 
Neil,

The knife collector community is a reasonable bunch by and large. We know that knife makers are not Toyota, and we don't expect the same level of consistency and impeccable service. This is to say that we can understand and accept explanations when things go awry - when such explanations are given.

When they are not and people are left in the dark, they are bound to feel cheated.
 
Joss said:
Neil,

The knife collector community is a reasonable bunch by and large. We know that knife makers are not Toyota, and we don't expect the same level of consistency and impeccable service. This is to say that we can understand and accept explanations when things go awry - when such explanations are given.

When they are not and people are left in the dark, they are bound to feel cheated.

Joss,

Very well said. I hope that my rather lengthy post will shed some light on the situation here.

I am not a prolific poster -- 221 posts in 5 years. However, I feel badly when collectors are feeling betrayed or unfairly dealt with, so I got into it this morning.

Our industry is one that is largely based on trust- when situations like this with Brad (and Tim Britton) arise, it casts a shadow over the whole game and causes concern for other collectors and especially for those who are new and thinking of getting into collecting knives.

Although there has been quite a bit of commentary over these (3) pages, I believe that eventually good will come out of this.

Have a nice weekend everyone,

Regards, Neil
 
Neil,
Thanks for the great service and delivery of my whiplash and seb. As I said before I love the whiplash it just needs some work. I am also fully appreciative of lifes unexpected turns and Brad's privacy. I may have even lumped him into another sentence with another maker that may be up to tricks. This was wrong of me and I apologize. I was frustrated that another person was getting ripped off. Sometimes the only way we can seem to get new info is to light a match. All to apparent in the Allan Blade thread. I hope Brad recovers from his issues with full vigor. I am glad to hear he isn't leaving the trade as I really thought his work was good. Granted some things can be improved but as I said earlier, I wasn't upset about that. I felt more upset that another maker I liked went wayward. Again, thanks for the clarification and update. Please tell Brad I wish him well and he can return my calls if he wishes when he is ready.

Regards,
GF3
 
GFarrell3 said:
Neil,
This was wrong of me and I apologize.
GF3
Hi

You have nothing to apologize about. Brad needs to apologize to you.
I am sure he will.

I believe he has already starting contacting people to whom he owes return calls. Perhaps they will post here afterward to keep us informed.


Neil
 
Some people can apologize for this guy all day long. Personally I wouldn't buy this guys knives if he gave it to me for half price. There are so many great reputable knife makers out there who when confronted with personal problems don't take out out on the people that buy their knives. This guy is a disgrace to the business.
 
ROBB said:
I'm also glad you named them.One is a criminal act and the other at best is immoral.Brad and Tim I hope you will add your side of the story,I know both of you guys have been at this site but I doubt we'll be hearing from ya's.

Brad hasn't been active on this site for over two years. I suppose he could be checking it out without logging in.
 
Hey Neil,
I got a call from Brad and he explained his situation and was apologetic about the lack of communication. He stated he will finish any and all knives that have been paid for and will continue to support knives already made. He also said he was indeed not retiring from the field and will be back in the swing soon. I explained my position and situation and apologized for my posts if they came off harsh. I sympathized with his situation and wished him well and good luck. I've got his address and will ship out my knife for adjustment. I also asked if he wanted me to post anything on his behalf and he just wanted to let everyone know he will be getting the knives to all those that are expecting them.

Thanks for helping set the record straight on this issue. Like you, I have been a member for a couple years and only posted very infrequently but as of late I have been on a "knife kick" that seems to have no end. On top of numerous purchases I came back around to BFC only to find alot of people getting ripped off by makers. Feeling as I do about such issues I may have come off strong, but I feel that we (the good guys) need to keep the community in the green. That includes this community which I feel can be very productive if handled correctly.
 
Last year I had a strong urge to get one of his knives for edc, so I called him. I got his message machine and left a message to him about my interest in his stuff. He never called me back. I wrote him off.
 
Larry B. said:
Some people can apologize for this guy all day long. Personally I wouldn't buy this guys knives if he gave it to me for half price. There are so many great reputable knife makers out there who when confronted with personal problems don't take out out on the people that buy their knives. This guy is a disgrace to the business.

Not defending the fact of poor communication, just giving a chance now that contact is established. Everyone handles things differently. Some can sail through lifes hardships while others don't. It's only fair to give someone a second chance. As I said about the QC issues, they are minor with exception to the lock being too strong, otherwise I can find slight isses with alot of makers knives if I look close enough. I am a fair man and will give him another chance as I had not known of his situation. If it still doesn't work out, then I will cease to buy his knives.
 
GFarrell3 said:
Not defending the fact of poor communication, just giving a chance now that contact is established. Everyone handles things differently. Some can sail through lifes hardships while others don't. It's only fair to give someone a second chance. As I said about the QC issues, they are minor with exception to the lock being too strong, otherwise I can find slight isses with alot of makers knives if I look close enough. I am a fair man and will give him another chance as I had not known of his situation. If it still doesn't work out, then I will cease to buy his knives.

I wasn't going to say anything but I have some friends who had some bad experiences with this guy.
 
I have a Knife made by Brad in 2001. (The first custom folder I ever purchased) I carried it everyday for almost a year. Until one day when I dropped it and chipped the giraffe bone handle. I sent it to Brad he repaired it, made some improvements, and repolished the blade which I didn't even ask him to do. All of this for no charge!

I'm not saying what Brad has done here is OK or that others are wrong for the way they feel. This is my personal experience with Brad and his knives.

Again I wish Brad and his customers the best of luck in getting everything resolved.
 
Yep, can't hold Brad responsible for the actions of his step brother.

Hopefully folks that are waiting for Brad to get them a knife, or to fix one they already have, will let us know how things eventually work out.
 
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