Button lock wear?

Whould you return the knife for a BM Anthem or send it to warranty?

  • Get Anthem

    Votes: 14 27.5%

  • Send it to warranty (High Risk of Seizure in Canada)

    Votes: 1 2.0%

  • Simply return and keep the money ($550)

    Votes: 36 70.6%
  • Total voters
    51
This thread, and in particular the response of the owner/manufacturer, remind me of why larger firms hire PR companies to handle customer communications. Owners today have to deal with social media and the like, and it can be a pain to see your product criticized when you have invested your very life in the success of your enterprise. I have no dog in this fight, and hope that the OP and manufacturer can work it out. I do agree that the pics of the wear are cause for concern. Good luck getting resolution!
 
Greggy said:
This thread, and in particular the response of the owner/manufacturer, remind me of why larger firms hire PR companies to handle customer communications. Owners today have to deal with social media and the like, and it can be a pain to see your product criticized when you have invested your very life in the success of your enterprise. I have no dog in this fight, and hope that the OP and manufacturer can work it out. I do agree that the pics of the wear are cause for concern. Good luck getting resolution!
Click to expand...
Did you happen to notice that the post right before yours was the OP saying that it had gotten resolved?
 
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