Well I guess that settles it. It is a cold steel website.
I have bought a number of Cold Steel products, and have to say, it does not matter where you buy it, Canada, US, anywhere, their customer service sucks!!!
When I purchased my first CS Recon Scout, the add said,"comes with top quality cordura sheath. Well, the knife is 5/16" thick, and the sheath fits a 1/4" knife. Hmm, no problem, must be a mistake. I phoned customer service, and am told, "Our knives are the best in the business. That is what we sell. If you want a nice, fancy (????) sheath, buy a custom made one. That's what most of our good customers do". I even wrote it down because I was amazed that I was treated this way.
Needless to say, I was pissed. But, being the optimist, I thought, maybe it's just this one woman.(BE-otch) There is no way they operate a company with this kind of attitude, so I made the knife fit, and carried on.
Later I ordered another Recon Scout and a trailmaster. Same sh!t different day. Made another call. They were not as rude, but tough titties on the sheath.
I will not buy from CS again, until I open the mailbox, and find a sheath that fits my one remaining RS.
This has nothing to do with being Canuck, they didn't ask where I was calling from, and I didn't tell them.
If the add said,"comes with a real crappy sheath that does not fit the knife." I would not complain.
BTW, that's not a chip on MM's shoulder, it's his vicious pitbull. And that's not his shoulder, it's his throat. Shouldn't those things be banned?
