brownshoe :
If you didn't observe the testing personally, maybe there was some abuse involved.
There were no impact marks on the handle, not even significant tearing or ripping, which is quite easy for Kraton, so it is hard to see how any abuse was done to the handle, unless you want to go very x-files and imagine the guys wrapping the handle in cloth and using a vice and wrench to apply high torques to the knife and not leave any marks.
No one who uses blades I own has any reason to lie to me about what is done with them, and I sharpened it on a regular basis so I know it was getting a lot of wood work. The guys all know that I am interested in any aspect of performance, so if they did something odd they would have simply mentioned it. The Recon Scout for example lost some heavy edge chunks while brush clearing after hitting hidden concrete.
Simply put, I saw the handle degrade under my one use, which was simply extend with work by others. It is simply soft knobby rubber, it is hardly surprising it would wear with extended hard use, and that a rubber wrap could loosen.
However, that wouldn't make a much of a difference with Cold Steel's warranty.
Cold Steel has a heavily claused warrenty, if you want to get really technical, even cutting rope can void the warrenty. Just read the legalese on some of the older promotional pamphlets. They are well known for the double standard of testing they use in that none of it can be duplciated by the consumer without voiding the warrenty.
It is possible your letter to Cold Steel got lost in the mail, particularly since it was from a foriegn country.
Sure, and so could have the Trailmaster I returned and the copy of the review I sent. I also spoke on the phone from someome from Cold Steel before the review started, whose name I don't recall, Dennis R. Saccher might know, he was the one who contacted them origionally about the review. No followup contact was ever made on their end either though I gave all contact info (email, phone number etc.).
-Cliff