- Joined
- Jun 16, 2010
- Messages
- 1,111
That would make me spend elsewhere also. ZT sent me replacement parts pronto & free of charge.
This isn't a thread to compare who has better customer service.
Emerson's CS is just dandy. ZT & Benchmade have excellent CS as well, but neither of you are looking at the size of those two companies in comparison with Emerson. Both companies make quality production knives and do very well keeping their customers happy, but this isn't a contest. Ernie's company is doing just fine being run the way it is and I'm happy to say that I own an Emerson knife.