- Joined
- Jun 13, 2014
- Messages
- 1,651
Happy Easter to all!!!
JR88, your post made me laugh. I'm Sorry if I came across as bashing you. I'm just tired of people who come in here and bash the knives without giving EKI a chance to make it right. Does the knife in the video look bad? Yes it does. Did the OP do something to it? IDK. Is it defective ? Maybe. Will EKI make it right ? Yes they will. At least that has been my experience and what I have researched.
What if I went into the Strider forum, where you had never seen me before and started bashing Strider with all the same old stuff you have heard over and over before? The only thing is that EKI is known for going above and beyond when it comes to customer service.
Anyway , everyone have a Great Easter and use your knives!
PS, Leftytwogunz if I offended you or if you felt like I bashed you, I apologize.
I guess it's difficult to determine the "tone" a post intends. I didn't try to "treat you like a fool".
JR88, your post made me laugh. I'm Sorry if I came across as bashing you. I'm just tired of people who come in here and bash the knives without giving EKI a chance to make it right...
What if I went into the Strider forum, where you had never seen me before and started bashing Strider with all the same old stuff you have heard over and over before? The only thing is that EKI is known for going above and beyond when it comes to customer service.
Anyway , everyone have a Great Easter and use your knives!
PS, Leftytwogunz if I offended you or if you felt like I bashed you, I apologize.
PM exchange between ER and myself. We will see what happens, I appreciate his PM.
I just want someday to see and maybe buy EKI with fit and finish like Spyderco Sage and not overbuilt like ZT models. Happy Easter.
Using that line of logic you can't even think for yourself...
Do you call up Emerson every time you have a question and ask them to tell you what to think?
If you have been around knives long enough, like most folks here, you can tell if something is broke or not.
1 Emerson rep being blunt makes sense. People went from comments on the knife to trashing the brand (which is a jump) not to mention the fact that IMO more communication other than the initial contact should have been made.
2 OM is right on point in saying that the knife should be inspected by those who make it before determining anything. THEY MAKE THE KNIFE, they know what is and is not wrong as well as defective. Not to mention that in a customer support role that's generally how replacements go. Procedures are there for a reason.