Emerson woes, update.
- Thread starter MOhunter92
- Start date
- Joined
- Mar 8, 2014
- Messages
- 375
I sure hope so. They haven't really so far, except just the super 7 which I am carrying today.
- Joined
- Mar 8, 2014
- Messages
- 375
Thank you! I do too. I just hope Emerson takes care of me this time around, I am a big fan of them that has been extremely let down.
- Joined
- Mar 8, 2014
- Messages
- 375
It was actually 3 in a row, my mini 15 I am satisfied with but it has a hint of vertical blade play. It's so early that I will let it settle before I decide to send it to emerson. But it was very rotten luck, I get a lot of it! Lol I guess I've walked under too many ladders. Thanks man I appreciate it! I hope they take care of me this time. I feel like I've proven what happened, and proven I'm still a loyal customer and fan so hopefully they will go above and beyond for me this time.
I read a thread Ernest posted up on here not too long ago about a guy that was disappointed with a scratched screw.. He sent him a new one. Well a scratched screw is the least of my problems with my knives! Lol but what sticks out to me is Ernest said he will bend over backwards a little for a customer, but he won't get bent over. Well it seems quite honestly like I've been bent over by emerson knives so I hope this is the last time I have to ship my knives out and be without them for a month again. What really chaps my ass is the 10 was sent back to me with another defect. The whole situation is just completely unacceptable
Last edited:
- Joined
- Mar 8, 2014
- Messages
- 375
Knives were delivered to them today. I called just to ask if they could make sure somebody read a note I left in the package explaining my situation and give me a call when it was read by the tech or a member of their staff. The lady I talked to was very nice, she even said she could give it to Mr Emerson himself. I was pretty impressed, I will let everyone know what happens.
- Joined
- Mar 13, 2012
- Messages
- 634
- Joined
- Mar 8, 2014
- Messages
- 375
Good for you! I'm very excited to see you Very Very Excited! It's all good.
It will indeed be awesome if Ernest reads the note himself, it's got a couple rough edges in it but overall it just explains I'm a big emerson fan that was let down. Hopefully things will be taken care of the right way!
- Joined
- Nov 23, 2012
- Messages
- 941
I don't have any doubts Ernest will make this right. I've owned 14 Emersons and 13 of those didn't have a single thing to do with the knives (not that I don't love every design) but because of the type of man Ernie is.
Officer's Match
Gold Member
- Joined
- Jan 23, 2013
- Messages
- 8,205
Then get the hell out of it. Some do want to know about/talk about the actual subject matter.
- Joined
- Mar 8, 2014
- Messages
- 375
Hahaha
- Joined
- Mar 8, 2014
- Messages
- 375
I saw a long interview of him by nutnfancy and after that I bought my first one. Awesome guy.
- Joined
- Apr 8, 2014
- Messages
- 16
Well thank you for your update! It makes me second guess my next knife purchase being an Emerson. I'm sorry you had that predicament and I hope it all works out for you.
- Joined
- Mar 8, 2014
- Messages
- 375
Don't feel that way. I have 2 of them that are excellent, and mr Emerson has promptly returned my second package of knives back. I don't like the way he made me out to be almost incompetent or overly picky, because I didn't exaggerate or falsify or misuse these brand new knives whatsoever.