Of course we have been publicly ripped by Cliff for doing this type of individual casual testing, as it was done behind the scenes with the results being for our own consumption.
No, I would not so criticise private testing, it is of course standard for most R&D, often because serious problems are revealed. As an example, the public might have an adverse reaction to know that a child's car seat actually "killed" 95% of the "babies" in the first prototype. What I pointed out that if you hand pick testors, restrict what they can say publically, and further who they can lend the knives to, then you can not use what they say to represent unbiased and feedback.
I have discussed with many makers tests they have done which they thought would showcase the strengths of their knives compared to others but in fact the opposite was true or the test failed to show anything or would be too easily misinterpreted and make their knives look bad. These tests were never made public and this should not be a surprise to anyone. It is obvious that the tests released by manufacturers of their products will be highly promotional and it is very naive to think or argue otherwise.
So you looked for a certain type of person to do your testing but don't consider that biased?
In regards to judging data or method for bias the definition used in scientific work means "not representive of the population" where the population means everything, all people, all pieces of a given steel, all such heat treatements, etc. However in research there are times you want a biased sample for various reasons.
If you were evaluating a piece of equipment for examlpe, you might get the most abusive person and the most critical person to examine/use it. This feedback is not representative of the population but can still be very useful for obvious reasons. Such users can often spot problems very quickly and it is the problems that you are interested in critically in R&D.
My brother for example is very harsh on knives, he does hard work for a living and all his knives are given to him freely by me so he does not care about how much damage they take. He would be a biased sample to estimate how the knives would in general be judged by most people of course, however as an extreme bound his work is very useful. If he doesn't have a problem then I can be very confident that few people will.
On a less extreme note, Joe Talmadge is one of the more experienced lock evaluators in the online community as is Steve Harvey. Now if you had those two individuals evaluate a lock for security and strength then the knives would be held to an extremely high standard. Again this would not be representative of the population responce, but again it would be very useful to have such data as those two individuals would be able to spot many problems quickly that others would miss.
-Cliff