Bad Ganzofan

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Mo2 said:
I'd want the refund before shipping the item back. It's almost always the case that if you send the knife back you never get the refund. So you then loose out completely. How is that a strange demand. That on top of the last poster said.
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When have you ever gotten your money back from a store before returning the item? In fact paypal protects you as long as you have tracking to prove the item was shipped back, isn't that common knowledge?

On reverse, if I issue a refund and he doesn't ship it back then I'm screwed without recourse isn't that correct?
 
Ganzofan said:
When have you ever gotten your money back from a store before returning the item? In fact paypal protects you as long as you have tracking to prove the item was shipped back, isn't that common knowledge?

On reverse, if I issue a refund and he doesn't ship it back then I'm screwed without recourse isn't that correct?
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Your not a store. He already thinks it's possibly a fake. So why trust you to refund.

We generally trust stores to refund.

You even said it was broken to deny his refund, if you got the knife back, why? Look how that looks on you in his perspective.
 
By comparing pics of your knife with pics of the same knife on the spyderco website, it's obvious your knife looks different.
The fact that you got it from a cop doesn't make it legit. Who knows where he got if from. Not a reputable dealer obviously.
I'm surprised you didn't catch it before you listed it for sale, and I'm even more surprised you tried to convince the buyer your knife is legit.


When you sell a fake, don't be surprised if the sale goes south.
Regardless if you did that on purpose or not, you should not make matters worst by escalating the argument. Accept things for what they are and issue a refund, and eventually apologise for the misunderstanding. Too easily offended.

By the same tolken, the buyer should not loose his temper either.
Easyer said than done, but nothing good comes out of it. Ever.

Just how I see it.
Good luck to both of you and a lesson to be learned.
 
IIRC, I believe the proper and generally accepted order to undue a purchase transaction is buyer sends the knife back first and then seller refunds buyer upon receipt of the returned item. Someone please correct me if that is incorrect.
 
on_the_edge said:
IIRC, I believe the proper and generally accepted order to undue a purchase transaction is buyer sends the knife back first and then seller refunds buyer upon receipt of the returned item. Someone please correct me if that is incorrect.
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That's the only way I'd issue a refund and I'm pretty sure that's the way paypal advises people to handle it as well. If the buyer sends the knife back with a tracking number, then they still have recourse with paypal if the seller doesn't issue the refund. If the seller issues the refund before they have their product back, they have no recourse if the buyer chooses not to send it back.
 
I don't know what to make of the "damaged" knife part of it, but I honestly don't see where Ganzo did anything wrong if he thought the knife was legit (I have no clue if it is or not). Seems like the buyer jumped the gun and wanted to ask questions after he purchased it instead of before. If I had a knife I believed to be real and someone bought and paid for it, then I shipped it and they started questioning the authenticity, I'd be a little annoyed, but if it did turn out to be fake, I would give a full refund. Like Ganzo said though, the guy should've just returned to sender without opening the package since he had made his mind up he didn't want it, then there would be no question about whether he used or damaged the knife.
 
Looking at the pictures of the knife in question and the knife posted on the link to the spyderco forums the grind looks about the same. I agree both parties should have taken a step back. Imo with said pictures seems like buyers remorse. Hope this all works out for both parties.

But to address a post above of course the knives look different the knife in question here is vg 10 the knife on the spyderco forums is d2 with a different handle. The question asked on the spyderco forum was about the grind near the spyderco hole and they both look pretty close to me. If I was Ganzofan ask sal about the knife in the spyderco forums here he's a great guy and if anyone will know it's him. Agian hope all is made right here with both parties
 
Knife does look fake. That tip looks very thin and the spyderco VG-10 is not stamped and has a fake font. The handle looks off near the blade.
 
You are definately not wrong in the fact the refund should not be sent until item is returned and there is tracked proof to protect both parties.

And it seems lately there are so many of these threads that someone jumps to buy something and before they even get it they have second thoughts and come here with accusations and trying to leave negative feedback ... when if in fact the knife is returned and money refunded there was no deal which as far as I know still violates feedback being left without a deal completed.

And a little communication and patience goes a long way ... just hate to see these threads keep popping up when they could be settled or avoided completely ... I have several knives I'm going to be selling to thin the herd before a move and have to admit all these almost give me pause as whether or not to sell here ... even though I think 95% of the members are decent fair people.

Hopefully this gets settled and lesson learned.
 
Ganzofan said:
don't see how that's relevent, so if I was Spyderfan or Benchmadefan or Kershawfan it would change the facts of the situation?
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Only that your name should have given the buyer a clue as to what he'd be getting, since Ganzo sells mostly knock-offs of legitimate maker's knives.
 
Post the emails in chronological order. I would think it'll help clear your name.
 
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Wow. OP has not disappeared. Not sure where to start here...

First off, here's my proposal to settle the fake question 100%. Send the knife to Spyderco. If they say it's theirs, I will cover round trip shipping. Costs you nothing if you're right. If they say it's fake, they get to keep or destroy it.

Please save me the time and post the emails. I've never returned anything through Paypal, so part of our dialogue was me trying to figure out how to cover the risk on my end. ALL of the risk was on my end. So disputing the transaction was the only way to document the return and cover my risk.

Me asking questions of other forum members trying to validate the knife...I fail to see that being negative.

I wasn't aware of the refusing delivery option. That's a new one to me - thanks.

I didn't flip flop on accepting the settlement offer. FOUR DAYS later, and still no money, and more than 24 hours after accepting the offer, and still no money, I called Paypal to ask how long I was supposed to wait. The nice lady took a quick look and closed it out right then and there for the full value per their policy. I mean you could have taken 2 minutes on Monday to be done with this. That's what I would have done. I gave you 2 days with no communication, nothing. I had to continue to initiate here.

If not recognizing a counterfeit knife at time of purchase puts all this on me, if that's seriously how everyone views this, then there's not much else to say. Accusations of flip flopping and whatever...this is far from buyer's remorse or other similar scenarios. I have never done anything like that.

In my attempt to cut this off early, I did make a bad assumption (well 2 counting the purchase) that Tony/Ganzo had created the shipper and not made it to the PO yet. My bad there. His portrayal of that paints it worse than you'll see in the emails.

I'm sure I missed some things so I will add more later.
 
Oh, I tried to return it same day, July 3rd. We were heading out of town on vacation. We didn't reach an agreement in time, so the soonest I could ship was that Saturday when I returned. FWIW
 
Some fit and finish observations once I had the knife in hand.
Draw your own conclusions.

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palonej said:
OP left neg feedback?? Knife returned, money refunded......no deal made. Not cool, and he should get a mandatory vacation, as per the rules he didn't care to read.
Joe
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OK. I had a negative experience. If I messed up by posting my feedback at the same time as this thread, I apologize. Mods feel free to remove it.
 
Apologizing here will do nothing to alleviate this.
Reach out to a mod and let him know the situation.
Also, maybe give the rules a quick perusal.

mb> said:
OK. I had a negative experience. If I messed up by posting my feedback at the same time as this thread, I apologize. Mods feel free to remove it.
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Just compare the height of the grind in relation to the Spyderhole... obviously a fake.

~Chip
 
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