Gso-4.7

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OBX351 said:
S!Ks are by no means pretty knives like Fiddlebacks
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Funny you mention that, because the ONE Fiddleback I own also has a mis-matched bevel, just the same as my lastest GSO. The Fiddleback was also DULL (so very dull) on arrival. The GSO almost cut me just looking at it ;) They both get used.

But please keep in mind that I purchased four MORE GSOs AFTER I purchased and used my first "uneven" GSO. I simply made the *poor* assumption that the seller lied about being a factory second. I now know better, in part, due to JustinFournier's post. I wouldn't purposely spend that kind of cash on a sub-par finish, but it doesn't keep me from using them, and they DO get used. It's also GREAT to hear that SURVIVE! will fix the problem if it happens again.

I definitely agree that everyone needs to chill. We all knew that there would be a lengthy wait, but I don't believe that's the problem. The lack of transparency WAS the problem. A simple, "Please be advised that we currently downsized in an attempt to improve quality control. As a result production times have doubled/tripled." I believe this would have gone a LONG way with the community. The response offered was close, but no cigar.

Regardless, we all know the story now, so there are no more reasons to complain. Lets all use the long weekend to hone our outdoor skills, shoot our guns, and drink some beer!
 
ElConquistador said:
Starting 11-6-15



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I seem to have touched a nerve with some of you, that wasn't my intent. I was sharing information I'd come across in another thread and I relayed some of my own frustration. I've started to respond to some of your comments several times but each time the post ends up being harsher than intended so I don't post it.

The above posts are what have led to my frustration. ”Lets hype the 4.7" followed by, "Let's get defensive when people are disappointed".
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I agree with you
No point un hyping something so long in advance
 
My Question is as to why OBX is Survivor! #189??? Is it because he aspires to own 189 S!Ks or to eventually invest $189K into S!Ks? I hereby motion to move this man to Survivor! # 1A and drop Guy to Survivor! # 1B :D

Where is Silver when you need him?
 
emechtech said:
Funny you mention that, because the ONE Fiddleback I own also has a mis-matched bevel, just the same as my lastest GSO. The Fiddleback was also DULL (so very dull) on arrival. The GSO almost cut me just looking at it ;) They both get used.

But please keep in mind that I purchased four MORE GSOs AFTER I purchased and used my first "uneven" GSO. I simply made the *poor* assumption that the seller lied about being a factory second. I now know better, in part, due to JustinFournier's post. I wouldn't purposely spend that kind of cash on a sub-par finish, but it doesn't keep me from using them, and they DO get used. It's also GREAT to hear that SURVIVE! will fix the problem if it happens again.

I definitely agree that everyone needs to chill. We all knew that there would be a lengthy wait, but I don't believe that's the problem. The lack of transparency WAS the problem. A simple, "Please be advised that we currently downsized in an attempt to improve quality control. As a result production times have doubled/tripled." I believe this would have gone a LONG way with the community. The response offered was close, but no cigar.

Regardless, we all know the story now, so there are no more reasons to complain. Lets all use the long weekend to hone our outdoor skills, shoot our guns, and drink some beer!
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Absolutely correct about the lack of transparency, and I'll include the "overly optimistic" statements.
 
I will be the first to admit that the GSO-4.7 has been a drawn out affair. In hindsight, we should not have mentioned them so early. But that is why it is called hindsight. At that time, we were still working on GSO-5.1s and didn’t know that most of them would need an extra step, involving some very precise hand work. We didn’t know that the motor was going to go out on our brand new blaster. We didn’t know that the buffer wheel was going to warp because the sun is so much lower here in the winter. What we did know was that people were hungry for production updates - so we gave it to them. We falsely assumed that everyone knew that there is no guaranteed delivery date and that things could still go wrong, since it is manufacturing.

When Guy started to do an Instagram post with some pretty exciting news a couple days ago, we decided to wait. Just in case. There is an ongoing balancing act that we face every day. When I have all the details laid out on Production Schedule, we get flamed for taking too long. So I take some of the information away and we get flamed for not providing useful updates. Where is the happy middle ground? In my experience, I don’t think it exists.

I have noticed an uptick of comparisons in an effort to decide how long we “should” be taking. The problem with that logic is that we are not exactly the same as any other company that I know of. We use production materials to make custom quality. We do it for a price that we think is fair. And even when we have no guaranteed delivery date, we sell a lot of them. We are also relatively new to this. It is hard to gauge just how long it will be because we don’t have the decades of experience that other makers have. How many of those seasoned companies still miss the mark on their delivery dates? As I’ve said many times, we are doing our absolute best effort here.



Now, as Ellie the human (not the SURVIVE! employee), I have to say that I think you chose the wrong “set of excuses” to make your point. I’ve given my life to this company and the one time my life needs me elsewhere it leads to a snide remark. It is disappointing, to say the least.
 
emechtech said:
We all knew that there would be a lengthy wait, but I don't believe that's the problem. The lack of transparency WAS the problem. A simple, "Please be advised that we currently downsized in an attempt to improve quality control. As a result production times have doubled/tripled." I believe this would have gone a LONG way with the community. The response offered was close, but no cigar.
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That would have been a lie though, the downsizing isn't why there is a longer wait. It is because demand has increased. We are probably putting out around 3x the number of knives we sent in 2013.

The downsizing has provided better quality control and has also helped reduce expenses, allowing us to have larger production runs. But during a wait for the run to be completed people go camping and show off their knives, people do reviews, someone breaks a knife and needs a new one that won't break, etc. "The first rule of SURVIVE! Club is don't talk about SURVIVE! Club!" Hahah. We are working on a couple projects which could be the answer, time will tell though.
 
I don't get that "lack of transparency problem". maybe people don't understand what that means and/or are just digging to find fault.
 
rxavage said:
I don't get that "lack of transparency problem". maybe people don't understand what that means and/or are just digging to find fault.
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Transparent - you have an idea when your knife is coming and monthly Friday updates match the truth.. Guessing that it's between a month and 2 years and we are shipping 4.7 throughout April, while there are still very few in the wild are examples of lack of transparency.


Sent from my iPhone using Tapatalk
 
verysimple said:
Transparent - you have an idea when your knife is coming and monthly Friday updates match the truth.. Guessing that it's between a month and 2 years and we are shipping 4.7 throughout April, while there are still very few in the wild are examples of lack of transparency.


Sent from my iPhone using Tapatalk
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um, no. them not saying anything would be lack of transparency. or not explaining a certain delay would be another lack of transparency. but the consistent and constant updates we get are not a lack of transparency. sorry, keep reaching.


also, where does 4.7s shipping throughout april become everyones 4.7 will be shipped by april?
 
I’ve given my life to this company and the one time my life needs me elsewhere it leads to a snide remark. It is disappointing, to say the least.
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With all due respect, that doesn't fly with me and is disappointing, to say the least. I say that because when someone chooses to go into business they choose to take up that mantle. My family owns a small business and I know personally the sacrifice that comes with the territory, so I have little patience for comments like this.

Funerals and grandmothers are different than I have a friend coming to town I haven't seen in a while. Owning and running a company flat out stinks, but giving your life to your customers is what you choose to do and the price you pay. Customers are going to vent and that also comes with the territory when you are that far behind schedule.
 
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Scuze me.. I need to set the record straight. Not a complaint but maters of clarification.

I keep seeing people posting "we all knew it would take a long time".. Please speak for yourself. When I made my gso12 pre-order back early May2015, the website for preorders statement was
" It is important that you know these knives have not been produced yet and orders will not begin to ship out for at least a couple of months. While we cannot guarantee a delivery date, we can guarantee that you will get your knife"

When I placed the order.. I knew it could take "a couple" of months.. but two years or more which is the CURRENT outlook based on past delivery performance is way more then I "knew" I would be vesting in. Don't put the onus on me like I knew what I was getting into for the possible outlook of a 2+ years lead time.

As far as Transparency If anything, I give the benefit of doubt to SK. I don't in anyway believe there was ANY intent to deceive me or you whatsoever. I am an engineer who quotes, designs, and builds custom R/D instrumentation for Customers like NASA so I know how far reality can deviate from well intended honest estimates.

All this talk of lead times boil down to customers who have Paid Up front and thus are entitled (yes paying up front entitles you) to work with a vendor mutually towards the end goal of getting reasonable accurate lead times. That's all that can be done. Taking 100% up front payment obligates a seller to provide as best and accurate lead-times. ongoing.
 
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rxavage said:
um, no. them not saying anything would be lack of transparency. or not explaining a certain delay would be another lack of transparency. but the consistent and constant updates we get are not a lack of transparency. sorry, keep reaching.


also, where does 4.7s shipping throughout april become everyones 4.7 will be shipped by april?
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Maybe in this case they would be better off not saying anything. It doesn't, but how many times has it changed? Also there seems to be a love/hate relationship with that blaster and buffer don't ya think.
 
sharp thoughts said:
Maybe in this case they would be better off not saying anything. It doesn't, but how many times has it changed? Also there seems to be a love/hate relationship with that blaster and buffer don't ya think.
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I don't know. I know the wait can be frustrating, still personally have 3 on order, but complaining doesn't help. I like to bitch as much as anyone, but thats not what i come here for, we all are in the same boat and i'd like to keep it enjoyable. the issues with equipment are not surprising to me, i deal with similar issues daily and i am still somehow surprised although i know and expect it will happen but that still doesn't prevent a broken tool from bringing production to a grinding halt. i think they're doing the best they can, which sadly will never be enough for some.
 
Honestly, people need to just quit complaining. I don't care how long you've been waiting. I don't care if you didn't realize how long it would take when you first made your order. It doesn't matter. You should know all of this now.

The thing I find interesting, is that nobody on here is complaining about the money, they're just complaining about the wait time for the knife. I can only guess that those people who aren't interested in waiting any longer have already moved on to greener pastures, as they see it.

I get it's frustrating, but it's time to be a grown up. This isn't the only company that makes knives. If you don't think that Guy and Ellie are doing their best to get the knives out as fast as possible, or you don't think it's worth the wait, it might be time for you to move on. Otherwise, buckle in and try to enjoy the comradarie with those of us still waiting with you. Fair warning, it's going to be a long, rough ride.
 
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Doctor Jenks said:
Honestly, people need to just quit complaining. I don't care how long you've been waiting. I don't care if you didn't realize how long it would take when you first made your order. It doesn't matter. You should know all of this now.

The thing I find interesting, is that nobody on here is complaining about the money, they're just complaining about the wait time for the knife. I can only guess that those people who aren't interested in waiting any longer have already move on to greener pastures, as they see it.

I get it's frustrating, but it's time to be a grown up. This isn't the only company that makes knives. If you don't think that Guy and Ellie are doing their best to get the knives out as fast as possible, or you don't think it's worth the wait, it might be time for you to move on. Otherwise, buckle in and try to enjoy the comradarie with those of us still waiting with you. Fair warning, it's going to be a long, rough ride.
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I agree that Open ended complaining doesn't get anywhere.. but being proactive and respectful to get updates on lead-times that are looking to run way south of a year is not out of line when you have paid up front. If you are claiming otherwise you are way out of line.
 
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mlmcasual said:
Open ended complaining dosen't get anywhere.. but asking proactive to get updates on lead-times is not out of line when you have paid up front. And who the hell are you to tell people what they can say when they have paid up front over a year ago? I don't live in your world so don't speak for me or tell me what I can say.
"you should have known".. well that's the point is not knowing if it's going to take one year or three years when past/current lead times are running away towards three years. How does I "move on" when I have a grand paid up front and want to get a ballpark figure if it's going to take one years or three years?
does become a concern for some.
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The offense you took at my post seems to undercut your point. My comments were not directed at people asking for updates, but to the "open ended complaining", as you put it. If you weren't complaining, why would you take offense?

I didn't say you should have known how long it would take, I said that I don't care if you didn't know. But I digress. Have you asked for a refund?
 
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