That sounds exactly like the type of experiences I have here, when I go to buy anything electrical Mitch!

This past year or so, I have been getting my coffee at Charlie's, or elsewhere, most of the time, and I'm sick of throwing out coffee beans. I have always avoided the pod machines, but I thought that I would buy one for occasional use. I purchased a Lavazza machine, which arrived without the sample pack of coffee pods, so I then purchased a large box of compostable pods. However, the machine isn't heating the water sufficiently, giving me lukewarm coffee

By coincidence, Lavazza have just rang me about the issue, but simply suggested I return the machine to Amazon, so I now have that rather annoying experience to go through - and no coffee!

I hope you're pleased with yours Mitch