Since I'm in limbo mode right now until the wife wakes up... Ill share some of my many excuses missed in the OP (not being sarcastic, these are all excuses from at least one viewpoint in this transaction)(also check my IG feed to cross reference below mentioned events with photos if you like, it's an open book)
-Recovering from new injury and re-injury of my back in March of '15. Just starting to achieve some stabiliy in my health. Rough times. Angry customers. Missed deadlines. Still working hard and doing genuine best.
- early summer wife's best friend got 6mo terminal cancer diagnosis. Stage 4, 3rd relapse, untreatable. Asked us to get married asap before she passes.
-Birth of my first child (on April fools fool's day of course). Wife's best friend had to miss because she was still too radioactive.
-Baby had severe colic for nearly two months after she was born and it took both my wife and I 24/7 to care for her. When we weren't caring for the baby, we were preparing meals for our dying friend and her family on chemo days. They have other arrangments now.
-Pulled off impromptu wedding and honeymoon from miniscule savings combined with generosity from friends, family, and a few customers. Threw it ourselves, at inlaws community center (no venue fee) due to near zero budget or planning time, so were busy and exhausted for several weeks. Sick friend was able to attend as part of bridal party, looked beautiful, and had as much fun as possible considering.
-Week of wedding, disposal broke, water heater broke before family coming to stay. Grinder broke trying to finish a couple old blanks to pay for them. Spent week after wedding and before honeymoon fixing grinder. Showed up late to honeymoon with angry baby because I insisted on prepping orders until my printer ran out of toner (it did).
Around this point friends, family, customers, and colleagues alike (such as AVigil) start making regular, usually well intentioned wisecracks about my "special luck"
Week after honeymoon, on Oct. 1st, my wife's 6mo maternity leave is up. Same day my wife went back to work, my daughter turned 6mos. Also that same day, I started as full time dad, sometimes maker. Also, also, that same day, baby Em thought it would be a good time to learn to crawl, a lot, all at once, nearly every waking minute. Little sleep has been had by all, since then. I'm kind of clawing my way through each day. I think my clothes are 3 days old but not sure. Other parents will completely understand.
So end of last week before wife went back on shift, I message OP saying that I've FINALLY gotten away to the bank to take care of business, will send refund next morning. Next morning (Saturday 15th, two days ago) I drop a 50lb shop lamp on my foot and break two toes, one of which bled for a full day even elevated and unable to walk. I posted an update to my IG saying that i would be out of commission for a day or two with a picture of my busted foot. More wisecracks about my luck ensue. I coin phrase "I used up all my luck on my family"
I was hobbling and bleeding yesterday, today I am limping and not bleeding, and back to work literally any minute now when my wife wakes up. This will likely be my last post this size or this off topic, although I will reply as needed for on topic business concerns.
I completely agree with you Adam. It took me some time to get it straight but probably the best decision I made was to stop taking deposits and orders at roughly the same time earlier this year. Even when things are going well they are probably not a good idea. I think I only have three "deposited" knives unfinished currently and after those are done I'm not sure any amount of convincing could make it seem a good idea to me again. I did take one recently on insistence of a good customer but I capped it to 1/3 of the order value.