Help me About Scott Cook!!

So the package was sent..and arrived in meridian, Idaho..where Scott cook lives..Been 'returned to sender' for some reason i bet! Contact Scott via his website?
 
If he reads his emails he knows about this thread.

From his website:
** 10:15 am October 2, No longer accepting orders on Lochsa
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Не От сайте Скотта Кука: "** 10:15 утра 2 октября больше не принимает заказы на Lochsa"
 
Alpha Knife Supply said:
We ship to Russia & Ukraine almost every week. We are very familiar with the process.

Good News: A package with foreign paperwork was shipped from Kuna Idaho.

Bad News: The package never arrived at a foreign sorting center in the United States. This means it was not sent out of the U.S. The package was delivered to an address in Meridian Idaho.

With regards to whom is responsible for what, I would never presume to tell a knifemaker how to run their business unless asked.

Chuck
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Thank you, I guess, but what does this mean?
 
about insurance and how to send my knife, the issue did not come up, I was told to pay the money and everything will be fine, so do not say that I had not thought about insurance!
 
guys I'm not stupid, I wrote to him and called, he is silent, can someone knows what forum it communicates?
 
marshak1979 said:
guys I'm not stupid, I wrote to him and called, he is silent, can someone knows what forum it communicates?
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No one said you were stupid, in fact people seem to be going out of their way to help you. Things usually go smoother when details are provided at the beginning and we don't have to guess. I don't know what forum he participates in, if any at all. What happened when you called the phone number? Did you actually talk with anyone?
 
We don't know either.

Scott Cook has a unique business. He has many orders. He doesn't seem to spend much time corresponding, just making knives and sending them out.

I sent him a message and got no answer. I have no idea how else to contact him.
 
The best way would be to vistit him, does anybody live around his work etc. ?. I can't help form Poland :(
 
Scott is famous for not responding to email very well. This is unfortunate.

My suggestion: send Scott a Registered Letter telling him the problem. He will read a Registered Letter. Have someone with better English help you write the letter.
 
I'm very sorry to hear about your trouble with Scott not replying.

Its hard to believe a person that sells a knife at this price can't even answer and email(or phone) when a customer is wanting info on why his $3500 knife hasn't arrived.
I know it's one of the best folders out there, but him not responding to this issue is pretty lame IMO.
 
I stop by this forum occasionally, mainly for entertainment, if the truth be known. Not to say some of what is happening to the BF community is not egregious because it is. The thread is less than two pages and I have found any number of things already smelling a bit.

One the tracking number, Mr. Cook would have to know a package he mailed came back 12 days later and he would know that it was a package headed to a customer.

Next is the customer service thing; contrary to what someone above said about it, Coops comment was dead on about Maker Responsibility. That comment does not apply to this issue but to ALL ISSUES! Makers have responsibilities just like vendors, purveyors, buyers and anybody else who gets involved in a transaction.
Since we have not heard from Mr. Cook one cannot hammer him too hard yet but this long, really….?

As for the OP, how did a $625-725 knife get to $3500 in a Maker to Customer direct transaction? None of my business really but it sounds odd.

My $0.02 and anything you put with it will get you absolutely nothing.
 
Funsize said:
Just my 2 cents. I shipped a knife to the Ukraine and lost track of it after it left the U.S. It did get there but took 3+ months.
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I think, once it enters the country you are sending it to, you need to track it from that countries specific postal service. That will at least provide a lot more information.
 
jac_solar said:
I think, once it enters the country you are sending it to, you need to track it from that countries specific postal service. That will at least provide a lot more information.
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You think some of the former Soviet Union countries have efficient postal tracking systems do you? :)
 
ptradeco said:
I stop by this forum occasionally, mainly for entertainment, if the truth be known. Not to say some of what is happening to the BF community is not egregious because it is. The thread is less than two pages and I have found any number of things already smelling a bit.

One the tracking number, Mr. Cook would have to know a package he mailed came back 12 days later and he would know that it was a package headed to a customer.

Next is the customer service thing; contrary to what someone above said about it, Coops comment was dead on about Maker Responsibility. That comment does not apply to this issue but to ALL ISSUES! Makers have responsibilities just like vendors, purveyors, buyers and anybody else who gets involved in a transaction.
Since we have not heard from Mr. Cook one cannot hammer him too hard yet but this long, really….?

As for the OP, how did a $625-725 knife get to $3500 in a Maker to Customer direct transaction? None of my business really but it sounds odd.

My $0.02 and anything you put with it will get you absolutely nothing.
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It really does take over 3 months sometimes to get a package internationally; that's not surprising or even out of the ordinary. The surprising thing is the shipping manifest.

There are some odd facts, but being faced with a language barrier and an absentee maker, we're only left to speculate. I don't see why the OP would make something like that up, and given the facts it does seem like the lack of communication from the maker coupled with poor postal service would eventually lead to something like this. The details as recounted are not a stretch by any means.

As for the $3500, we don't know if it's a highly customized folder that costed $3500 U.S., if he's quoting the price in rubles or potato chips, or if OP is exxaggerating. It doesn't really matter, the details are secondary; the main thing is finding out what happened (if anything), and how to fix it.
 
RevDevil said:
You think some of the former Soviet Union countries have efficient postal tracking systems do you? :)
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sorry of course, but as I see you with the mail is also not all right, the knife was sent to Russia and came back and it is not clear for what reasons
 
A Justice said:
It really does take over 3 months sometimes to get a package internationally; that's not surprising or even out of the ordinary. The surprising thing is the shipping manifest.

There are some odd facts, but being faced with a language barrier and an absentee maker, we're only left to speculate. I don't see why the OP would make something like that up, and given the facts it does seem like the lack of communication from the maker coupled with poor postal service would eventually lead to something like this. The details as recounted are not a stretch by any means.

As for the $3500, we don't know if it's a highly customized folder that costed $3500 U.S., if he's quoting the price in rubles or potato chips, or if OP is exxaggerating. It doesn't really matter, the details are secondary; the main thing is finding out what happened (if anything), and how to fix it.
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If a person says that he is here to have fun, then I do not pay attention to him, I will answer you the same knife I bought for dollars, for the sum of 3500
And not in this case, as you correctly noted, the case in the situation, the seller is silent, I did not get the knife, the knife line of departure is at home Scott
 
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