I came too late to the Cantina and missed the heyday of the custom order phenomenon. I gather that in the past just about anything could be ordered custom-wise, but shortly after I came aboard Uncle Bill announced that he just couldn't support special orders anymore.
I respected his decision, and from that point on made a point of asking only for items that were listed as being for sale on the HI website in stock configuration. If I wanted something unique I bought it from one of the old time forumites, or looked for it on the Knife Exchange. In fact, if something was sent that was not quite what I had ordered, or was not the best quality in some respect (I only had a couple of those out of all I bought), I didn't say anything but just tried to fix them up myself.
In one e-mail exchange last May I mentioned offhand to Uncle Bill that my first 21" Chitlangi was still my favorite knife, and that the flat spined Malla was really underrated in my opinion. I went on to say (as if I knew anything compared to him!) that I thought both knives would be fantastic in 25" or 30" versions, and that someone was missing a bet by not making them in that size.
I thought no more of it until about 2 months later when he sent me an email telling me that "my knives" were here, and I had my choice of horn or wood for both a 25" Chitlangi and 25" Malla! And the cost was very reasonable as well.
On his own he had put the order in with the Kami's without telling me, and he must have said something to them because the workmanship on mine was a cut above the normal good work. Both knives had "glow in the dark" beautifully grained satisaal wood, were mirror polished with beautifully sharp convex edges, and the scabbards fit like a glove.
As far as I know, those are the only 4 knives of those styles ever made in those lengths. I bought both wood models, and I think Ad Astra (Mike) now has the 25" horn Malla. I don't know the lucky guy who ended up with the horn 25" Chitlangi. I kick myself now for not having bought all four of them and to hell with the cost.
I wrote him a letter telling me how pleased I was and thanking him for placing the order for me, and all he wrote back in return was "Glad to hear it, and thanks for great continued interest."
In a way it's good in just one way that I did not find Uncle Bill and the Cantina and HI years earlier; I would have surely gone bankrupt doing special orders, and as prolific a writer as Uncle Bill was up to the time of his illness (check the archives and see how much he posted daily), I would have lost my job spending the day chatting with him online!
He also was the kind of guy you felt you could seek advice from. In one instance I was buying a khuk from a guy in Europe, and the shipping seemed high. I wrote to Uncle Bill late at night, asking if he could help tell me what a fair shipping rate was from Europe to the US for an insured 3 pound package. I expected he was already asleep and would hear from him in the morning, but at 1 am. he wrote back with a full breakdown of the costs involved, and ended up saving me a bunch of money! He had nothing to gain out of the deal at all of course, it was just his way.
Regards,
Norm