InsurgentNarhwal AKA Jared Walters of Paso Robles, CA

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ooitzoo

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Tl;DR: InsurgentNarhwal (Jared) misrepresented a knife, refused to communicate, lied to paypal, lost, and is now trying to defraud paypal. Stay away.

I rarely know how to start these so I will just launch right into the series of events and back fill as needed.

InsurgentNarhwal listed a 4" Curtiss F3 for sale here: http://www.bladeforums.com/forums/showthread.php/1125662-Fellhoelter-Curtiss-USN-F3-Schoop-MT-Matrix

The description was (redacted to only include the Curtiss):
Curtiss USN F3: Limited edition 4in F3 in cerakote finish that looks great. Carried and used. Small signs of wear on the handles and the pivot. Just a touch to the right on the centering. Will include detailed pictures. Fires hard and very smooth. sold $ NET


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On 11/12, I posted an I will take it. I paid and, although I had to prod him to send me the tracking number, received the knife without incident on 11/14.

When I got the knife I was extremely disappointed. There was tons of play in the knife (both side to side and up/down) also the knife was so dirty that the standard cutout that Curtiss puts in for the detent looked choppy and irregular (I can provide pics if needed.)

I contacted InsurgentNarhwal and let him know. The response I got from him is below:

InsurgentNarhwal said:
The large gouge is actually a feature present on all F3's, it has something to do with detent. I did put sharpie on the blade tang when I first received it as I always do, and that is more than likely what is causing some slippage or perhaps some oil. I recently received it back from Dave Curtiss in precisely that condition. I would try some rubbing alcohol to degrease the lock face and it should fix that right up. If not, please let me know

I left him know that this is not what was described, that I would try and clean the knife but, at the time, I was not happy or accepting the sale.

I cleaned the knife thoroughly and tried to the lock up again. It improved but there was still issues (e.g. it still would not lock up correctly, there was obvious slippage of the lock bar, etc.)

I contact Narhwal and let him know that I did not see many ways to resolve the problem. I offered to send the knife back or to send it to Curtiss for servicing. As I read thru the older PM's I realized that there was no reason to jump thru hoops for a guy who's, at best, careless in his descriptions and in his dealings here. I asked for a refund on 11/16. There was no response from Jared at all after this point.

I tried to contact him again a few times but got absolutely no response. Ultimately, I took the case to PP dispute.

Rather then communicating it thru PP Jared accused me of "wanting a new knife" and escalated the claim for PP attention. Needless to say, this did not turn out in his favor (e.g. all of the correspondence, photos, video I took, and forum listing were not to his benefit.)

PP requested I return the knife and provide shipping. I did this and, upon the delivery of the knife, they refunded my money on 12/3. I was happy to leave the matter there as I had been refunded and, in effect, all had been made whole (aside from $12 for shipping which I was willing to write off.)

That was, until last night. I log into PP and notice that there is some sort of issue. It was too late to call them so I called this morning. Apparently, Jared is now claiming I broke his knife while cleaning it. He's claiming that the pivot screw was scratched and assorted other non-sense. This is obviously in-congruent with his initial posting (e.g. used knife and wear on screws, etc.)

Given the depths that Jared has sunk to and given the sheer level of dishonesty, I felt it necessary to make this post. As I was made whole, I do not believe Itrader was warranted but GBU is a good place to post this up. Since PP appeals cannot impact the buyer I am more or less indifferent on this latest twist but I did offer to give PP any and all evidence they might need to fight this on their end.
 
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Sorry to hear about your issues. Hopefully seller will come on here and give his perspective. But, sounds like you did everything the right way.
 
Sorry to hear about your issues. Hopefully seller will come on here and give his perspective. But, sounds like you did everything the right way.

I wouldn't hold my breath. The guy hasn't posted since late Nov (around the time he stopped responding to me.)

Like I said in the OP, I would've been happy to let this go if not for the non-sense with his trying to lie to paypal.
 
You handled the matter as professionally and calmly as anyone possibly could. Totally good on you for keeping your cool and getting the matter resolved in an appropriate fashion. The forum benifits from having people like you around.
 
You handled the matter as professionally and calmly as anyone possibly could. Totally good on you for keeping your cool and getting the matter resolved in an appropriate fashion. The forum benifits from having people like you around.

Thanks. This isn't my first rodeo so to speak. I typically try to take a dispassionate view on these things.

InsurgentNarhwal
Last Activity:Today 11:40 AM

Great...let's see if he has the temerity to come on here and address this like a man.
 
That sucks man. I hope everything works out for you. Dealing with PP can be a real PITA.....ask me how I know :)

On a different note, I would never advise someone to dissasemble and clean something like a Curtiss at an attempt to fix someone else's mistake. I would have taken pics and sent it right back to him in the condition you received it. Also, Dave would never tell you to take his knife apart......it's not meant to be taken apart. He would have been happy to fix it though.

Don't get me wrong, It sound like you were the victim here, I'm just making a future suggestion. It's always better to leave items in their original state if you are not satisfied with them.

I hope everything works out in your favor.
 
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That sucks man. I hope everything works out for you. Dealing with PP can be a real PITA.....ask me how I know :)

On a different note, I would never advise someone to dissasemble and clean something like a Curtiss at an attempt to fix someone else's mistake. I would have taken pics and sent it right back to him in the condition you received it. Also, Dave would never tell you to take his knife apart......it's not meant to be taken apart. He would have been happy to fix it though.

Don't get me wrong, It sound like you were the victim here, I'm just making a future suggestion. It's always better to leave items in their original state if you are not satisfied with them.

I hope everything works out in your favor.

PP is fine and actually, given the complexity of their business, they are one of the best companies out there in relation to customer service.

As it relates to taking the knife apart, Jared asked that I clean the knife. That's what I did. It took 30-45 min to get it to a state that I am happy with. As I see it, this was still his knife and he asked me to clean it. He was doing it to get the deal done. But it was still his knife.

As it relates to latter part of your post, I don't believe in a victim mentality. To me, this is simply a quasi-commercial dispute. One in which I have more then met the standard of diligence.

Anyone bother sending Jared a link to this thread?

You're welcome to send it his way. I don't think my messaging him will accomplish anything.
 
Well, I guess I chose the wrong words in that post:)

Best bet is to not take apart knives that are not supposed to be to taken apart......especially when you are not claiming ownership.

I hope the two of you come to a positive resolution.
 
Well, I guess I chose the wrong words in that post:)

Best bet is to not take apart knives that are not supposed to be to taken apart......especially when you are not claiming ownership.

I hope the two of you come to a positive resolution.

Understood and no big deal.

As far as resolution, from my perspective, its been resolved. I got my money back and he got his knife back. As I mentioned, I would have let this one go if not for the non sense with trying to defraud paypal (btw, those were the exact words from the PP CS guy.)

The idea is for this to informational. E.g. to warn other buyers and not to get anything out of it as there isn't anything to really get (for me that is.)
 
...On a different note, I would never advise someone to dissasemble and clean anythingin an attempt to fix someone else's mistake. I would have taken pics and sent it right back to him in the condition you received it. Also, 99.9% of all manufacturers never tell you to take the knife apart......it's not meant to be taken apart. Theye would have been happy to fix it...


These are always my thoughts in any similar circumstance, how many of these threads start out in a like manner, guy gets knife (new from a dealer/nib/used/whatever), isnt happy about whatever (and rightfully so) and then disassemble it for any reason instead of sending it back right then. It just doesn't make sence to me to take something apart your not happy with. A deal's not done till your both happy right? You wernt happy so the deal wasn't done, no?

I'm sorry to be harsh, I'm not saying the guy wasnt wrong or you didnt deserve/shouldn't have gotten your full refund, you got your money back rightfully so, but so many of these threads all start the same, and so many of them would have had a much simpler/quicker/less stressful solution had the knife not been disassembeled regardless of the intended purpose for it, be it cleaning/adjusting/modifying/observation/whatever.
 
These are always my thoughts in any similar circumstance, how many of these threads start out in a like manner, guy gets knife (new from a dealer/nib/used/whatever), isnt happy about whatever (and rightfully so) and then disassemble it for any reason instead of sending it back right then. It just doesn't make sence to me to take something apart your not happy with. A deal's not done till your both happy right? You wernt happy so the deal wasn't done, no?

I'm sorry to be harsh, I'm not saying the guy wasnt wrong or you didnt deserve/shouldn't have gotten your full refund, you got your money back rightfully so, but so many of these threads all start the same, and so many of them would have had a much simpler/quicker/less stressful solution had the knife not been disassembeled regardless of the intended purpose for it, be it cleaning/adjusting/modifying/observation/whatever.

I think I understand the confusion. Let's be clear. I did not take the knife apart. I CLEANED it with alcohol as Jared requested I do. He is claiming that the knife was taken apart to paypal as a means of getting them to reimburse him for the knife.

Again, to add even further clarity, the knife had scratches on the pivots as per his thread. This is the incongruency that I made reference to in my OP.

I hope that clarifies things a bit.
 
You're welcome to send it his way. I don't think my messaging him will accomplish anything.

Already sent a message, but usually it's much better if the person starting the thread does it themselves. No need to get other folks to do it. ;)
 
A couple of tricks were used that i have seen with other scammers. First, they ignore your actual complaint and deflect it to another issue. Then they ask you to do something to rectify it (oil it, tighten pivot, take it apart, etc.). This enables them to place the blame on you for doing something wrong with it. Some con man book must list these techniques.

Too late now for the buyer, but for others this is a lesson: if you are unhappy (knife does not match description), press for immediate return. Do not let the seller take control by directing you to do things to the knife. I learned this the hard way myself.
 
A couple of tricks were used that i have seen with other scammers. First, they ignore your actual complaint and deflect it to another issue. Then they ask you to do something to rectify it (oil it, tighten pivot, take it apart, etc.). This enables them to place the blame on you for doing something wrong with it. Some con man book must list these techniques.

Too late now for the buyer, but for others this is a lesson: if you are unhappy (knife does not match description), press for immediate return. Do not let the seller take control by directing you to do things to the knife. I learned this the hard way myself.

Actually its no skin off my back. PP returned my money and closed the case.

Cool user name and avatar btw.
 
I ran into an issue with this seller also some time back. Purchased a knife from him and he sent me the wrong knife. He had sold two knives and sent them out to the wrong individuals. I agreed to send the knife off to the right person and they would forward my knife to me. He agreed to pay the shipping fee of $5.15. I did end up with the correct knife but he would not send payment for the shipping fee I had to pay to correct his mistake.
 
I sure hope no one is holding their breath on this one....

Quote of the week. I'm amazed this fellow doesn't even bother to stop by and say his peace about the matter. At this point the silence says it all, I guess. Thanks for the heads up. Appreciated.
 
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