That is definitely not correct. It appears it could be missing a phosphor-bronze washer. The blade is obviously canted and off center between the liners. If you purchased from an authorized dealer, they should exchange it. If not, you will have to send it back to benchnade for warranty service.
I am sorry for your poor experience. I have had pretty good luck with QC, but I have had to adjust pivots and center my blades. This seems typical and I can usually adjust or tune in a few minutes.
I am sorry for your poor experience. I have had pretty good luck with QC, but I have had to adjust pivots and center my blades. This seems typical and I can usually adjust or tune in a few minutes.