As for the topic at hand (or the supposed topic)
I have ordered from discountknives about a half dozen times.
The prices were (with the exception noted below) far below the adveritised prices of other sites.
I found a lower price (marginal difference) at a different site on a product, he lowered his price accordingly. (by 10%) Period. no problems.
The one time there was a mistake in an order Brian offered to exchange the mistaken product for the correct product, I declined (gave the "wrong" knife to my brother and he loved it.)
The major complaint that most customers have with Brian is his lack of communication with his customers. I have experienced this with everey order. When one order did not arrive after several weeks I emailed Brian three times, he answered none, except for an auto response to my order. I tried to call the "always busy phone" and the "always busy international phone" about a jillion times. I finally asked the operator to check the lines, the operator (Ameritech) advised me that there was no conversation on either line and they were probably "off the hook".
I then wrote Brian an email indicating my dissatisfaction with his service, and pointed out that it blatantly counterdicted his claims (card) attached to each order.
Brian did respond to this, rather than an apology or explanation, he cancelled my order and advised me to look for another company to fill my needs.
I have come to realize that the even though "full service" online sites like
www.chaicutlery.com and
www.proedgeknives.com
don't always offer the "absolute" lowest prices, they do offer a far higher degree of service (and you can talk to a real, live, person.) That high level of service may come with a small increase in price, but it is a price well worth paying. As I have indicated I have found Murray at
www.proedgeknives.com to be the best online dealer for my needs (your needs may, of course, be different)
One practice that I'd like to discourage however is availing yourself of the service of "full service" online dealer i.e. taking their valuable time and energy looking for information and finding a knife to suit your specific needs, only to make the actual purchase from a "discount dealer."
I hope that this information is useful to some and offensive to none.
Please be kind to one another,
Chad
"He who lives by the sword, dies by the sword. He who dies by the sword did not train hard enough"- Chad (1999)
------------------
"People sleep peaceably in their beds at night only because rough men stand ready to do violence on their behalf."
George Orwell
"Those who hold the thin blue line keep order, and insure that anarchy and chaos will not prevail."
Chad