Hello All Seniors,
I am new to this forum and would like to post my 1st content inquiry about the tip.
I purchased a knife online, and just get it on hand. (The brand might famous)
I found the tip is so...round or say blunt.
But since I am new to knives, may I have your opinion about the tip?
Do you think it is a defect and should be returned to the dealer for a replacement?
IMO it is quite not acceptable:
Thanks
EDIT:
I would like to add the picture of the whole knife:
2nd EDIT:
It seems Grohmann just sent a replaced one to me from the factory. I will keep the post updated once receive the new one. (15 Sep, 11:07AM (ADT) )
Final Edit:
After several rounds communication, I received the replaced knife, although this one is better than the first one, but like someone here mentioned, I also belive it's a repair job from other knife.
I will never by the Grohmann Knives online.
They may pick knife with issues, and the replacement is quite hard.
I won't tell how they told me they've sent my knife on last Friday but actually the item was accepted by Canada post this Monday after I raise a inspection ticked.
I won't tell how the told me they will call Canada post and call me back but never.
I won't tell it's hardly to get their response by email.
The service is not good, although the product may good.
So, if you need a grohmann knife, go physical dealer, but not online.
That's my personal experience just for your information.
Thanks all of you for all the inputs
I am new to this forum and would like to post my 1st content inquiry about the tip.
I purchased a knife online, and just get it on hand. (The brand might famous)
I found the tip is so...round or say blunt.
But since I am new to knives, may I have your opinion about the tip?
Do you think it is a defect and should be returned to the dealer for a replacement?
IMO it is quite not acceptable:
Thanks
EDIT:
I would like to add the picture of the whole knife:
2nd EDIT:
It seems Grohmann just sent a replaced one to me from the factory. I will keep the post updated once receive the new one. (15 Sep, 11:07AM (ADT) )
Final Edit:
After several rounds communication, I received the replaced knife, although this one is better than the first one, but like someone here mentioned, I also belive it's a repair job from other knife.
I will never by the Grohmann Knives online.
They may pick knife with issues, and the replacement is quite hard.
I won't tell how they told me they've sent my knife on last Friday but actually the item was accepted by Canada post this Monday after I raise a inspection ticked.
I won't tell how the told me they will call Canada post and call me back but never.
I won't tell it's hardly to get their response by email.
The service is not good, although the product may good.
So, if you need a grohmann knife, go physical dealer, but not online.
That's my personal experience just for your information.
Thanks all of you for all the inputs
Last edited: