Is this underhanded?

C

citizensoldierNY

Joined
Feb 21, 2008
Messages
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I'm thinking of sending a gerber ez-out serrated back to Gerber that someone gave me after the tip snapped off to see if they will do something under warranty. To me it feels somewhat unethical as I wasn't the one to buy it and I know for a fact it was definitely abused.
 
If you have to ask....... :rolleyes:

Returning a knife that was abused, not even by you, would be completely unethical, IMO.
 
While not always the case, if it feels wrong it usually is. Go with your gut, you'll sleep better at night :)
 
The way I see it, you buy something misuse and abuse it- it breaks too bad.
You can break any knife if you try hard enough and there's a difference in defective and abusive.
The EZout sold for what? 30.00 dollars?
I'd not think it was designed to withstand a lot of pressure on it's fine tip point.
 
I would send it back and see what Gerber says. I don't think that you are misrepresenting anything by sending it back and saying that it broke. If they have questions on how it broke or who broke it, tell them truthfully. IMHO, it's not your call to make on if it was abused.

At the worst case just have it reground and use the shortened blade as an edc.
 
moonwilson said:
If you have to ask....... :rolleyes:

Returning a knife that was abused, not even by you, would be completely unethical, IMO.
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I have to agree here. Besides the fact that you could probably pick one up on evilbay for what it's going to cost to ship it, if you know it was abused why waste their time. If it was one of their big survival knives, maybe they'd want to see what caused it (aside from the abuse itself) but pocket knives are, by nature, not designed to withstand a ton of abuse. It was designed with certain limits in mind, someone exceed those limits with the predictable results, and now YOU want to (possibly, maybe, just if it happens :rolleyes: )try to capitalize on their good-will? Even just sending it back without all the information on who or how would seem unethical, at least to me. Probably not a sin worth burning in hell over:p, but...:D
 
I reground a buck 110 on an archeology dig in college. It became known as stubby the self regenerating knife. It was fun and I carried it for a long time after that. Just don't let it overheat if you use power tools.
 
If it didn't break in your possession then you bought the knife knowing it was damaged to begin with. Seeking Gerber to replace or fix a knife that you knowingly bought was damaged is unethical. Basically, you are asking Gerber make right a situation that was wrong to begin with.

Judging from some of the responses posted to this thread, it is no wonder good American companies are forced to shift production elsewhere and look at the bottom line. Its because most consumers are greedy idiots who want the world for a dollar and then second to none customer service.

Don't send it in.
 
To answer the question, no it isn't "underhanded." It would be crappy, disgusting, and dishonest right out in the open.
 
According to Gerber you have no warranty on that knife at all, because you are not the original purchaser of it and it was not used in accordance to their instructions.

Limited Lifetime Warranty
Gerber warrants to the original consumer purchaser that this product, if used in accordance with these instructions, will be free of defects in material and workmanship for as long as he or she owns the product. At Gerber's option, defective product will be repaired, replaced or substituted with a product of equal value. To obtain warranty service, send the product, shipping paid, along with an explanation of the defect, proof of purchase and your name, address and phone number to the address below . REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY UNDER THIS WARRANTY. GERBER SHALL IN NO EVENT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states do not allow exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights and you may have other rights which vary from state to state. For product requiring a battery, the battery is not warranted.
 
How would they know that though unless I was to admit it? Thanks for the info though, your taking this internet thing way to seriously.
 
kgd said:
If it didn't break in your possession then you bought the knife knowing it was damaged to begin with. Seeking Gerber to replace or fix a knife that you knowingly bought was damaged is unethical. Basically, you are asking Gerber make right a situation that was wrong to begin with.

Judging from some of the responses posted to this thread, it is no wonder good American companies are forced to shift production elsewhere and look at the bottom line. Its because most consumers are greedy idiots who want the world for a dollar and then second to none customer service.

Don't send it in.
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Sorry, I think you are wrong here. Notice that most of the people responding think it would be wrong to call on Gerber to do anything with the knife, these people show why my guarantee has worked so well for so many years. The minority seem to expose themselves.
 
citizensoldierNY said:
How would they know that though unless I was to admit it? Thanks for the info though, your taking this internet thing way to seriously.
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You don't have proof of purchase and an explanation of the defect, since there was none.
"To obtain warranty service, send the product, shipping paid, along with an explanation of the defect, proof of purchase and your name, address and phone number to the address below ."

You shouldn't ask questions in general if you don't want somebody to find out.
 
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