*Issue resolved

[seeverscpa]

I believe what Ajack is alluding to is that the feedback system allows for Positive, Neutral or Negative.
Neutral would likely let others know that the transaction wasn't perfect, but there wasn't enough reason to leave Negative feedback.

Don't I need to leave some comment along with the rating? I'm just playing devils advocate here, if I don't have the basis to leave a negative feedback rating because of the rules, am I able to leave a neutral feedback with subjective language? Do I say we had horrible communication, and that I believe he lied?

I agree with your advice, I just don't know how to go about doing it

 

[bhyde]

Don't I need to leave some comment along with the rating? I'm just playing devils advocate here, if I don't have the basis to leave a negative feedback rating because of the rules, am I able to leave a neutral feedback with subjective language? Do I say we had horrible communication, and that I believe he lied?

I agree with your advice, I just don't know how to go about doing it

That's a great question..I have never left neutral feedback that I can recall. For the most part, leaving a description of WHY you chose neutral feedback probably is within the rules. i.e. "Didn't ship when they said they would, so neutral" or "Communication wasn't great to non-existant"
Fabrication or embellishment of details probably will not win any favors.. "feelings" probably won't warrant any good either..such as "I believe"
i.e. Keeping emotion out of it. Facts and just the facts.

Overall, it's probably a good question to post in Tech Support/Feedback to see how the Supers and Spark will interpret any feedback you should leave. What is acceptable and what is not.

 

[benchwarmer380]

As I understand the feedback rules, feedback isn't permitted where no one is out money or property.

Happy is correct as I understand the rules. The rules clearly state that if the deal never happened, you can't leave feedback. I would say that same concept applies to deals that were ultimately consummated and no one is out economically, despite what may have happened during the process.

And I think this thread has sufficiently aired the issues.

Here's the rule I believe Happy is referring to.

5. If a deal did not happen, there is no iTrader Feedback to leave. Sorry if you were inconvenienced, but life is full of disappointments. As long as you're not out any items or money hasn't changed hands, move along. Consider improving the terms of your sales threads / read the sellers terms carefully in order to avoid this before buying.

I see nothing in the above nor the rest of the rules dictating the reasons why you may or may not leave a negative feedback on a deal that was completed.

In a deal that was completed, it is up to those involved to leave what they feel is warranted.
If their transgressions were serve, then leave a negative indicating so. If the transaction wasn't ideally smooth yet not so bad that a negative may feel harsh then leave a neutral feedback.

May want to consult a mod just in case, but per the rules (or lack thereof) I believe you're good to go with whichever you choose.

 

[HappyDaddy]

BWarmer - The problem (one of a few) is that the rule is unclear. In this case, money did change hands, but ended up back in the original hands, and no one was out anything. Is negative feedback permitted? I'm not so certain that I'd risk the aggravation of either being infracted or having to clear up a muddy situation with the mods.

 

[benchwarmer380]

BWarmer - The problem (one of a few) is that the rule is unclear. In this case, money did change hands, but ended up back in the original hands, and no one was out anything. Is negative feedback permitted? I'm not so certain that I'd risk the aggravation of either being infracted or having to clear up a muddy situation with the mods.

Sorry, I should have been a bit more clear on what I was referring to as there are two different cases going on in this tread.

1. jackal_727, the OP of this thread. He was refunded by the seller. This is the tricky one because money did change hands, yet he was made whole in the end. I don't know if it is permitted on this one, that's above my pay grade. I would probably just let it go as well.

2. seeverscpa, the second buyer. This is the situation I was referring to in post #103. Money changed hands and product changed hands. While the rule mentioned above can be unclear at times (see#1 right there ^^), I do believe it's clear that it does not cover this situation because the deal was completed. Feedback is allowed and I see nothing that dictates the parameters to a buyer/seller/trader on when a positive, negative, or neutral should be given. The only parameter I can think of is that what is left is honest.

 

[Esav Benyamin]

What a mess. The best reason for FEEDBACK / GBU is exactly what we see here. Disputes among buyers and sellers. Only in an extended conversation can the membership at large get some understanding on whom they can deal with confidence.

After the fact, you all live with this record. I suggest you keep it brief, accurate, and polite. Coming to the moderators to get the record deleted or edited is a very long shot. One important function of Bladeforums is preserving this public record. Once we make a practice of editing the history, we lose the chance to learn from our mistakes. We delete spammers, not scammers.

If everyone of the principals now has their money / knives, we are done here.

 

[Esav Benyamin]

iTrader feedback.

If both parties got what they came for, you can leave positive feedback if all went well. You can leave neutral feedback, if there were unnecessary problems along the way. You might leave negative feedback if the money or product were deficient -- but in that case, you probably should have just reversed the deal.

If the deal did not work out, but money and product went back to the buyer and seller, no feedback. You may be unhappy with the aggravation, but that's what FEEDBACK / GBU is for, not iTrader.