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The BladeForums.com 2024 Traditional Knife is ready to order! See this thread for details: https://www.bladeforums.com/threads/bladeforums-2024-traditional-knife.2003187/
Price is$300$250 ea (shipped within CONUS). If you live outside the US, I will contact you after your order for extra shipping charges.
Order here: https://www.bladeforums.com/help/2024-traditional/ - Order as many as you like, we have plenty.
KAI Warranty Service
- Thread starter bodog
- Start date
BellaBlades
Gold Member
- Joined
- Jul 12, 2013
- Messages
- 6,160
Good for you, and great job KAI. They make awesome products.
dkb, what does your last sentence imply? You confuse me .
dkb, what does your last sentence imply? You confuse me .
Glad it worked out for you! I've found KAI/ZT to have far and away the best customer service in the production knife world, and they have always been helpful and professional. I think my wife would rather they didn't so I would stop buying so many of their knives
I've got a claim in with Kershaw right now, the knife arrived on Saturday. Interested to see the service they give as I've had great service by Spyderco's service on three occasions. It took KAI a whole week to respond to my email which I consider just a little bit long. It was a good response though and I sent my knife in for warranty.
I agree. KAI customer has always been a pleasure to deal with. I had an old Starkey Ridge that somebody gave me. It was missing the thumb stud, the clip, and a few screws. I called them up and while that particular knife is long discontinued along with the parts, they did send me out several different screws, clips, and thumb studs to see what would fit. No questions asked, no charge, they just showed up in my mailbox a few days later.
When I got a new ZT 0561, one of the standoffs had a big (purely cosmetic) dent in it, which clearly happened before it was blackened since there wasn't any marring of the finish. I contacted KAI about it and they mailed me a new set of standoffs the next day, no questions asked. I couldn't have been happier with their service.
