knifeworks805? No communication!

incaorchid said:
My emails to Ryan S. are still unanswered.
He did reply to this posting when Rev Devil contacted him.
Maybe he just needs more time...

I hope he keeps his word and contacts those of us who have trusted him with our money and our knives.
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I'm glad he replied too. I'll ping him again and see what he has to say. I'd like to see him either complete the work or simply return everyone's property at this point. The more time that goes by, the worse it's going to get for him.
 
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I have already filed a complaint to PayPal. I would advise customers who do not receive prompt responses do the same.

You see, I could not care less if duracoat takes 12 months. but to not have any reply via facebook, email, text etc. is just not acceptable. If Knifeworks805 is part time, then he should state such and say you are #X on the list and i have Y number of knives to get to.

I wont go into too much detail as at this point i am considering both my knives and the money i Pre-paid, a lost cause. I hope to get something back from PayPal.

I admit i sent several knives and i decided after i shipped to him, to not move forward on a few. I also pre paid for all this work, after i heard he had a new baby, and i wanted to help him pay some bills (What a sucker I am). when i asked for a refund on the knives i decided not to do, he said he does not have the money to refund me now, and that I was the 1st customer EVER to ask for refund (like it was my fault for asking him for a partial refund on work he has yet to even begin as he didnt even have delivery of some of the knives - Thank God). Well i assume i wont be the last customer asking for refunds.

to top it off, i trusted him to send one of the Kershaw Leeks i decided not to do, back to the ebay seller. well i have asked now over 8 times for this tracking number, which he claims shows nothing when he looks it up. so he must have some tracking number to look up. well i have yet to get this. And now the $80 Leek is lost.

Good luck to those who do business with him. Over 1 month since my two cold steels were sent to him. He has both knives, $200+ of my money, and lost an $80 Leek and will not supply me with tracking # so that i can even file a lost report with post office.

Fool me once shame on you. Fool me twice shame on me.
 
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NJcutter,

your story sounds like all of ours except I cannot file a complaint through pay pal because I sent him custom knife as payment.

Honestly all I want is everything returned to me in the same way sent. At this point I don't care if the work is done I just want my knife and my 0300 scale back. I have also asked him for the custom knife I made for him for payment back as well.

Again only time will tell. I hope he does the right thing.
 
ryan i sent you my knife over 2 and a half months ago ( the spyderco paramiltary 2 red digi camo ) ive have received very few responses to my numerous emails and gotten dates 2 separate times when it will be finished and put on youtube and the last one was weeks ago, i am not trying to bash you but i would like to know a date which the knife will really be done because it is one of my favorite knives i understand that you have a life and a new kid ( congrats ) but i would have liked to know that you only have time to do this barely once a week. i was quoted a week turnaround and its months past that like i said i am not trying to be rude or bash you but i just want to know when my knife will be done.
 
wolf5391,

i hope you get your stuff back i was considering this but as it has been 2 and a half months i am hoping he has at least something done on it. to me theres a difference between getting swamped with work and being 2 and a half months late and he now decides to tell us that he barely has time for this once a week is there a way that i can get reimbursed for the value of the knife i sent him ( para 2 ) though pay pal ( probably a dumb question ) but i dont think he is a criminal at all but i am certainly frustrated.
 
Update on my situation with Ryan/Knifeworks805. PayPal was on my side and refunded me all the money I pre-paid for duracoat work. I emailed PayPal a mountain of evidence, emails, tracking numbers, etc. Net net, he still has two cold steel knives which he prob will never return to me, worth $50. But I was able to recoup majority of my money spent with him. I did lose money on the $80 missing Leek which Ryan claims to have shipped back to ebay seller for refund, but who knows where that item is, since he wont supply me with the tracking number.

What kills me is I volunteered to pre-pay once i heard he had a new born daughter thinking it would help him get off his feet. the lack of gratitude or prompt courteous service was a spit in my face.

Fool me once - shame on you. Fool me twice - shame on me. I will never do business with Knifeworks805.

good luck to all.
 
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I sent him another message a while back, asking him to return everyone's property. I also asked him to consider his reputation dwindling as time moves on. For whatever good it will do, or not the request was formally made by me via PM.
 
NJCutter said:
What kills me is I volunteered to pre-pay once i heard he had a new born daughter thinking it would help him get off his feet.
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Hmm, looks like you may have helped him all too well!

Joking aside, I'm glad that you're receiving refund(s) through Paypal-- that's good to hear.

Sorry about your other knives and the missing Leek....

~ P.
 
I actually trust in Ryan and I am still hanging onto whatever patience I have left for his lack of response. Here is my story.

I sent my knives to Ryan back in March. I sent a Spyderco Tenacious and a ColdSteel AK-47 to work on, so its only about $80 worth of knives. We had talked before and he quoted me the price of $70 which he wanted me to pay through paypal gift. I thought it was shady at first, but after speaking with him more I decided he was pretty trustworthy and agreed to pay him after he had received the knives. He was returning my emails and concerns about design changes pretty quickly up until April when he had his second daughter. Then my communication with him completely stopped until early May. He apologized and explained his situation. Then couple days later he showed me the progress he was having on my knives and later showed me the finished pictures of the knives. The knives looked amazing and I wanted them back in my hands ASAP. He then sent an email to me about how he is going to send then knives to Albert at Seattle Edge to get sharpened and I will have the knives in no time. That is when I lost complete contact with Ryan. I asked him different questions like if he had sent the knives yet, where my knives were, or if he was doing alright, but I did not get a response.

Despite all that, I want to believe in him that he is busy with his personal life and here I wait patiently for my blades that I have not seen for almost 3 months. I hope he gets back on his feet and continues to do his awesome work because he is really good at what he does. Also I found out that he is only about 21-22 years old and is probably having a pretty hectic time in his life. So he might not be used to dealing with so many different things in his life, and that's why I think everyone should just lay back a little and wait a little longer.

Although I do want my knives back, their value is nowhere close to his well being and I hope everything is going well.

Ryan, if you see this, please respond to people! Even though it is bad to tell someone that it is going to take longer than predicted, it is worse to simply stop responding at all. Still waiting on ya.

-Paul.
 
PaulJ08 said:
I actually trust in Ryan and I am still hanging onto whatever patience I have left for his lack of response. Here is my story.

I sent my knives to Ryan back in March. I sent a Spyderco Tenacious and a ColdSteel AK-47 to work on, so its only about $80 worth of knives. We had talked before and he quoted me the price of $70 which he wanted me to pay through paypal gift. I thought it was shady at first, but after speaking with him more I decided he was pretty trustworthy and agreed to pay him after he had received the knives. He was returning my emails and concerns about design changes pretty quickly up until April when he had his second daughter. Then my communication with him completely stopped until early May. He apologized and explained his situation. Then couple days later he showed me the progress he was having on my knives and later showed me the finished pictures of the knives. The knives looked amazing and I wanted them back in my hands ASAP. He then sent an email to me about how he is going to send then knives to Albert at Seattle Edge to get sharpened and I will have the knives in no time. That is when I lost complete contact with Ryan. I asked him different questions like if he had sent the knives yet, where my knives were, or if he was doing alright, but I did not get a response.

Despite all that, I want to believe in him that he is busy with his personal life and here I wait patiently for my blades that I have not seen for almost 3 months. I hope he gets back on his feet and continues to do his awesome work because he is really good at what he does. Also I found out that he is only about 21-22 years old and is probably having a pretty hectic time in his life. So he might not be used to dealing with so many different things in his life, and that's why I think everyone should just lay back a little and wait a little longer.

Although I do want my knives back, their value is nowhere close to his well being and I hope everything is going well.

Ryan, if you see this, please respond to people! Even though it is bad to tell someone that it is going to take longer than predicted, it is worse to simply stop responding at all. Still waiting on ya.

-Paul.
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Paul,
I will have to disagree with you on various points of your post. Unfortunately, you justify and condone his actions and that won't fly here any longer. People have been patient with Ryan, they've simply asked for communication and in return they have been ignored and promises have been broken.

First of all, a business man asking for payment via gift is shady. You are surrendering your only protection. Unfortunately the cost of doing business should fall on the service provider. Processing their payment for services should be on them, not the customer.

I don't understand how you can be so understanding getting the run around and being lied to? I'd be mad as hell if someone kept shooting lies in my direction. That is a sign of a poor business ethic if nothing else, something that doesn't get you far in this community. People have very long memories, they might forgive but forgetting is quite different.

I'm not sure what your intent is saying that you hope he is alright, at the cost of your property and that of others, but that isn't going to sit well with others either. Maybe you can volunteer to return everyone's money if you believe in him so much. In my view, his age makes no difference. If someone is man enough to take someones money, they need to man enough to follow through and complete the deals you make and own up to his mistakes. Take responsibility for your short comings and not blame them on things that have nothing to do with them, that is the measure of a business man.

If this is a case of biting off more than one can chew, then ignoring the problem won't make it go away. The rules of business apply to everyone equally, there is no exceptions made for age. That is pure BS and I truly hope you aren't buying it.
 
RevDevil said:
Paul,
I will have to disagree with you on various points of your post. Unfortunately, you justify and condone his actions and that won't fly here any longer. People have been patient with Ryan, they've simply asked for communication and in return they have been ignored and promises have been broken.

First of all, a business man asking for payment via gift is shady. You are surrendering your only protection. Unfortunately the cost of doing business should fall on the service provider. Processing their payment for services should be on them, not the customer.

I don't understand how you can be so understanding getting the run around and being lied to? I'd be mad as hell if someone kept shooting lies in my direction. That is a sign of a poor business ethic if nothing else, something that doesn't get you far in this community. People have very long memories, they might forgive but forgetting is quite different.

I'm not sure what your intent is saying that you hope he is alright, at the cost of your property and that of others, but that isn't going to sit well with others either. Maybe you can volunteer to return everyone's money if you believe in him so much. In my view, his age makes no difference. If someone is man enough to take someones money, they need to man enough to follow through and complete the deals you make and own up to his mistakes. Take responsibility for your short comings and not blame them on things that have nothing to do with them, that is the measure of a business man.

If this is a case of biting off more than one can chew, then ignoring the problem won't make it go away. The rules of business apply to everyone equally, there is no exceptions made for age. That is pure BS and I truly hope you aren't buying it.
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:thumbup: +1. Ryan May be a great duracoater but he is a bad business man. Great work doesn't mean he can take a customers money,lie to them and then stop communication until he feels ready to do the work.

Also, Age has nothing to do with it. If hes old enough to manage his family, have kids, and take money for work then hes man enough to keep his word. Plain and simple.

PaulJ08: Please don't condone his actions because he will get the idea it is OK to treat his customers this way (which obviously its not)....

Everyone is entitled to there property back or at least to be refunded for there property that he has.
 
RevDevil said:
Paul,
I will have to disagree with you on various points of your post. Unfortunately, you justify and condone his actions and that won't fly here any longer. People have been patient with Ryan, they've simply asked for communication and in return they have been ignored and promises have been broken.

First of all, a business man asking for payment via gift is shady. You are surrendering your only protection. Unfortunately the cost of doing business should fall on the service provider. Processing their payment for services should be on them, not the customer.

I don't understand how you can be so understanding getting the run around and being lied to? I'd be mad as hell if someone kept shooting lies in my direction. That is a sign of a poor business ethic if nothing else, something that doesn't get you far in this community. People have very long memories, they might forgive but forgetting is quite different.

I'm not sure what your intent is saying that you hope he is alright, at the cost of your property and that of others, but that isn't going to sit well with others either. Maybe you can volunteer to return everyone's money if you believe in him so much. In my view, his age makes no difference. If someone is man enough to take someones money, they need to man enough to follow through and complete the deals you make and own up to his mistakes. Take responsibility for your short comings and not blame them on things that have nothing to do with them, that is the measure of a business man.

If this is a case of biting off more than one can chew, then ignoring the problem won't make it go away. The rules of business apply to everyone equally, there is no exceptions made for age. That is pure BS and I truly hope you aren't buying it.
Click to expand...

:thumbup: +2.

Regarding PaulJ08's comment that we should lay back and wait longer:

Ryan Sallee should communicate with those of us who gave him our money & our knives instead of lying to us & ignoring this matter.
 
incaorchid said:
Ryan Sallee should communicate
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Thats pretty much it right there. It takes 60 seconds to hit reply to a PM or email to keep a customer in the loop. A vendor/maker can get months behind and still keep most customers happy if he sends them one or two sentence every few days giving them the status of their order. You can be the busiest guy on earth and still find one minute per customer per week to communicate individually how sorry you are and that you haven't forgotten about them. I'm grinding knife #1 and you are #4, and I'm real sorry. I'm waiting on your leather, and I'm real sorry. Whatever. That small bit of effort would make all the difference.

I don't know about this case, but I've found before that a custom guy who stalls and stalls, and rarely communicates, is usually a good guy and it just never dawns on him that his customers are getting grumpy. Of course, once he's made aware of that fact, its time for him to up his game.
 
Oh don't misunderstand. I am pissed..I wasn't trying to condone his actions. I was just trying to say that he is probably not stealing from people on purpose. What he is doing is wrong and he probably bit off more than he could chew, but his intent wasn't to steal people's money (at least that's what I think)

Or maybe I just have too much hope in humanity. =/
 
Nothing wrong with having hope at all Paul. I'm probably one of the more forgiving people you'd ever meet. However, when something causes stress in ones personal life, they need to make things right. The responsibility of having a child is a huge one, and it easily translates into business practices if a person is serious. One of the biggest rules in business (goes without saying really) is that you never want to burn bridges. This is what is happening here, and there are consequences when ignorance is chosen as the best method of resolution.
 
i have called ryan and he didnt pick it went straight to voicemail but has anyone else been able to get in touch with him through his phone i left him a quick message just stating my name and told him to call me back but all i want is m knife back im already sure i can get my paypal cash back but i would rather have my para 2 back because its more expensive. also i think he is committing a federal crime by soliciting money over the internet without providing a service ( dont ask how or why i know that )good luck to everyone who is trying to get their stuff/money back ill post if he calls me back.
 
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