Microtech: This is just preposterous!

Misanthropia

Misanthropia

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I don't often watch video reviews of OTF's since they are of little interest to me personally, but I was bored tonight and decided to give this one a watch. Just skip to about 1:15 seconds in...

[video=youtube;pWI2_-42VkI]https://www.youtube.com/watch?v=pWI2_-42VkI[/video]

Um... WHAT? :confused::eek: So apparently you can no longer sharpen your own knives if you want Microtech to continue to cover them under their warranty. What's going to void the warranty next, cutting things with it?!

I've been a defender of Microtech in the past but I can't even understand how they could have come up with this total blunder, agreed on it, and printed it on the information sheet they include with all of their new knives. How at no did someone chime in with "guys, what the hell are we doing?!"?

MFW I read this:

113645-choked-up-Joffrey-meme-did-you-k8Ov.png
 
Their website seems to differ

LIFETIME LIMITED WARRANTY

Microtech Knives Inc.
Your Microtech knife is warranted to the original purchaser. Proper registration will serve as proof of purchase in the event your original receipt becomes misplaced.
Any knife returned for warranty consideration must have an assigned return authorization (r/a) number. If you need an RMA # CLICK HERE.
Any automatic knife returned must include a copy of the owner’s active military or police identification.
All returns within the continental U.S. must include $15.00 per knife* for return shipping and handling.
Microtech products are warranted against defects in workmanship and materials.
Microtech will not warranty products due to loss, damage caused by abuse, neglect, misuse, accident, improper blade sharpening or disassembly.
DISASSEMBLY WILL VOID WARRANTY.
*Costs and requirements of return may change without notice.
Click HERE To Register Your Knife
 
rycen said:
Their website seems to differ

LIFETIME LIMITED WARRANTY

Microtech Knives Inc.
Your Microtech knife is warranted to the original purchaser. Proper registration will serve as proof of purchase in the event your original receipt becomes misplaced.
Any knife returned for warranty consideration must have an assigned return authorization (r/a) number. If you need an RMA # CLICK HERE.
Any automatic knife returned must include a copy of the owner’s active military or police identification.
All returns within the continental U.S. must include $15.00 per knife* for return shipping and handling.
Microtech products are warranted against defects in workmanship and materials.
Microtech will not warranty products due to loss, damage caused by abuse, neglect, misuse, accident, improper blade sharpening or disassembly.
DISASSEMBLY WILL VOID WARRANTY.
*Costs and requirements of return may change without notice.
Click HERE To Register Your Knife
Click to expand...

Their website is frequently out of date, I honestly wouldn't trust it. Apparently this "no sharpening" thing is in the insert on a knife that was produced in August so I would consider that to be their current policy.
 
A knife that you may not sharpen yourself ? WTF thats like buying a car and you have to take it to the dealer to fill up the gas tank
Sounds like a real shady way to screw customers out of their warranty. :thumbdn:
Oh your 300$ knife failed, sorry not under warranty, you sharpenend it - WTF ?
 
Looks like a midlife identity crisis of some kind. They recently changed their packaging, from a big old white box and sleeve to a big old thin glossy printed box. They got rid of the sheath, and threw in a microfiber bag, the kind you store sunglasses in. Then they removed that and the plastic baggie all together. Now you get the foam, until the next run quite possibly. Previously they have some pretty weird packaging, plastic tubes, plastic jewelry cases, gold colored plastic cases. :confused: :foot:

It would appear that the hack jobs that some people do and call it sharpening might have gotten to be too much to try and repair. Only they know for sure. As far as the recent increased toughness in firing the OTF knives, I can only guess it was done purposely to prevent accidental opening in the pocket, as well as provide a strange measure of longevity to the firing mechanism itself. I don't think it is a tougher spring, rather the mechanism inside that slides could have been reengineered to make it last through more cycles. I have no idea, and neither does anyone else (so it would seem).
 
This is the reason I sold my 20th anniversary ultratech. Picked it up at blade for 100.00 just like everyone else there, but when I read I couldn't sharpen my own knife without voiding the warranty (especially with microtechs issues) I knew the knife wasn't for me. Protech is everything that microtech is not. Best customer service and a better product at a much lower cost.
 
I don't know much about Microtech, but I've dealt with Anthony Marfione via email and phone. He is a class act. He responds to questions promptly and the guy is polite.

If you know how to sharpen a knife, do it. Who is going to void a warranty on a sharp knife?

Microtech Customer Service...."This is a sharp knife.....oh lets void the warranty on this one!!!!" Come on guys, you are reaching for something to complain about. Until someone actually gets a warranty canceled from having a blade sharpened lets find something legit to complain about.

Happy Sunday.
 
Remember its not preposterous its INCONCEIVABLE!!!

[video=youtube;Z3sLhnDJJn0]https://www.youtube.com/watch?v=Z3sLhnDJJn0[/video]
 
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RecalcitrantAmerican said:
I don't know much about Microtech, but I've dealt with Anthony Marfione via email and phone. He is a class act. He responds to questions promptly and the guy is polite.

If you know how to sharpen a knife, do it. Who is going to void a warranty on a sharp knife?

Microtech Customer Service...."This is a sharp knife.....oh lets void the warranty on this one!!!!" Come on guys, you are reaching for something to complain about. Until someone actually gets a warranty canceled from having a blade sharpened lets find something legit to complain about.

Happy Sunday.
Click to expand...

I think it's pretty damn legit to complain about a printed policy that prohibits the owner from sharpening their knife. These ain't budget Kershaws or ultra-reliable CRKs, these are exceptionally expensive, notoriously finicky automatic knives.

Also, to be perfectly frank, if you have a written policy explained that X voids the warranty, do X and then complain when they won't honor the warranty, you're being a damn fool. Complaining about the policy BEFORE you potentially screw up your $400 knife makes a hell of a lot more sense.
 
RecalcitrantAmerican said:
I don't know much about Microtech, but I've dealt with Anthony Marfione via email and phone. He is a class act. He responds to questions promptly and the guy is polite.

If you know how to sharpen a knife, do it. Who is going to void a warranty on a sharp knife?

Microtech Customer Service...."This is a sharp knife.....oh lets void the warranty on this one!!!!" Come on guys, you are reaching for something to complain about. Until someone actually gets a warranty canceled from having a blade sharpened lets find something legit to complain about.

Happy Sunday.
Click to expand...

Who is going to void it? Evidently Microtech, they explicitly say that it is in violation of their warranty. Sharpening it anyway and hoping they'll let you slip is like doing something illegal and hoping you don't get arrested. Except one would like to assume that the criminal justice system is impartial, where MT has a spotty past (at best) when it comes to customer service.

One can separate their personal feelings about the owner from the asinine practices of their company. Preventing people from spending a minimum of $200 on a knife they cannot sharpen is plenty legit enough in my mind.
 
Oh your 300$ knife failed, sorry not under warranty, you sharpenend it - WTF ?[/QUOTE]

Now that, was a really good one! :thumbup:

Does Microtech have a rep on this forum, who can elaborate on why they made this new policy...I would really like to know the reason, "WHY", they would implement such a seemingly absurd new rule? Even if somebody did a hack job sharpening their own knife, how would this affect the function of their product??? (maybe with the exception of an OTF).
 
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KELAMA said:
Oh your 300$ knife failed, sorry not under warranty, you sharpenend it - WTF ?
Click to expand...

Now that, was a really good one! :thumbup:

Does Microtech have a rep on this forum, who can elaborate on why they made this new policy...I would really like to know the reason, "WHY", they would implement such a seemingly absurd new rule? Even if somebody did a hack job sharpening their own knife, how would this affect the function of their product??? (maybe with the exception of an OTF).[/QUOTE]

Bahahahahahahahaha, oh that's rich. Hold on, give me a second... bahahahaha :D

Just messing with you dude, Microtech would never, ever have a rep here unfortunately. They have such a negative reputation here that no amount of damage control could ever take place if they did have a rep. I think we're all waiting for explanations from them on A LOT of different things.
 
RevDevil said:
It would appear that the hack jobs that some people do and call it sharpening might have gotten to be too much to try and repair. Only they know for sure. .
Click to expand...

I think this is it
remember the spyderco disassembly voids warranty but only if it damages the knife policy but in the paper work it was just wrote as disassembly voids warranty

I think this is the same issue here the paper work says sharpening voids warranty . That probably is because people could be offended in they had put persons who can't sharpen knives and then send it to us so we can fix there custom hack job blade sharpening don't bother ......not covered

however that is way to easy for the company to void any warranty they don't want to fix especially with micro techs reputation
 
Well this thread just saved me $865. I guess microtechs greedy warranty policy really is good at saving money. . . For the consumer
 
Sarcasm....."the use of words that mean the opposite of what you really want to say in order to insult someone, to show irritation, or to be funny."

"WTF" Has anyone actually had their warranty voided for sharpening their knife?

More Sarcasm coming at you..... :D

[video=youtube;IBxCY9HfGZ0]https://www.youtube.com/watch?v=IBxCY9HfGZ0[/video]
 
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Bahahahahahahahaha, oh that's rich. Hold on, give me a second... bahahahaha :D

Just messing with you dude, Microtech would never, ever have a rep here unfortunately. They have such a negative reputation here that no amount of damage control could ever take place if they did have a rep. I think we're all waiting for explanations from them on A LOT of different things.[/QUOTE]

I'm glad that I gave you a good laugh! ;)

I did know that MT had a questionable rap here on BF (reading between the lines of a few rather diplomatic posts by a certain Mod that has a name related to Satan)...but I never really gave it much thought, as to the extent of MT bad reputation here.

I'm guessing that this new: "INCONCEIVABLE POLICY", will put their already questionable reputation on a completely new level.

I've owned a few MT, but this new policy will make me strongly reconsider buying any of their knives in the future.

I'm assuming that MT implemented this new policy, for their recent line of knives that were just released; I'm fairly certain, that they cannot legally void the warranty of their older home sharpened knives prior to this disclaimer in their sales?

Point being: If you sent in a 2012 Ultratech OTF that had a blade which was completely butchered (in an attempt to sharpen it), & then sent it in for a firing related problem...what would Microtech's warranty department's position be?
 
RecalcitrantAmerican said:
Sarcasm....."the use of words that mean the opposite of what you really want to say in order to insult someone, to show irritation, or to be funny."

"WTF" Has anyone actually had their warranty voided for sharpening their knife?

More Sarcasm coming at you..... :D

[video=youtube;IBxCY9HfGZ0]https://www.youtube.com/watch?v=IBxCY9HfGZ0[/video]
Click to expand...

CARTOON TIME IS OVER, SEAN! IT'S TIME GET OUT OF YOUR PJ'S & DO YOUR CHORE'S!!!

BTW- Wasn't that BF Member, "DAPPER DAN", is in this cartoon....
 
RecalcitrantAmerican said:
Sarcasm....."the use of words that mean the opposite of what you really want to say in order to insult someone, to show irritation, or to be funny."

"WTF" Has anyone actually had their warranty voided for sharpening their knife?
Click to expand...

So, we should trust them not to screw us over by violating the policy they wrote and still expecting them to honor a now-void warranty? If a company says X voids the warranty, the only reasonable thing to do is believe them. Expecting service after voiding the warranty is exactly the kind of thing that gets people flamed off this forum, and rightfully so! Are you really advising everyone to do exactly that?
 
All I'm saying...we can't get upset until it happens. The warranty applies to an auto OTF knife from what I read. How many use an OTF knife on a daily basis and need to sharpen it? They are made for other purposes. Their is a reason the Secret Service carries them. Its not a steak knife. Lets complain when someone gets a warranty voided is all I'm saying my fellow knife knuts. Its 95 degrees at 10:00 am...... I'm out this mutha. Talk to you later John Boy and my fellow Members.

But But....I DONT WEAR PAJAMAS!!!

[video=youtube;BFqHyCoypfM]https://www.youtube.com/watch?v=BFqHyCoypfM[/video]
 
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