I am a Bark River Dealer. I have gotten one or two knives from Mike that I had some quality issues with. Let me think for a minute: ring, ring, ring "Bark River" hey Mike, the ivory micarta mini-canadian had a chip by the front pin and Diane won't scrim it for the customer...ok I will send it to you - if you can't fix it send me a new one...ok thanks.
Two sides to all stories - including "all" those dealers that won't sell his knives and DD who won't own one. Hey DD how about telling, as Paul Harvey would say, "The rest of the story" about why a certain dealer doesn't carry Bark River Knives? Doesn't have a thing to do with the quality of BRK&T knives...
What makes me mad about this, and another thread in this forum about how the NKCA is "scamming" people is how people handle problems....
I spent 30 years in the military, 2 in the civilian sector, and now back with the government in a Federal Law Enforcement Position and is never ceases to amaze me about how people are so quick to yell (on an internationally accessible website) about pisspoor this, terrible that, I've been screwed, and not even try to contact the other party. I know there were issues with the knives received in this particular case. I know that the original poster sort of regretted his post and requested a retraction - shame on the forum moderator for not honoring that request...
I learned a long time ago, from a grand old gentleman, in order for it to be a problem, the person you have a problem with needs to know that you have a problem...and be given a chance to correct the problem... I was the Supply Officer on 2 Coast Guard Cutters and 2 shore units. I always told the other department heads if they had a problem with the Supply Department, let me know...let me have the opportunity to take corrective action, give me a chance. I empowered my staff to resolve problems at their level if they could - if not kick it up a notch until I got involved. Did I have problems? Sure. And almost everytime I had a problem I was able to resolve it. Several times I was blindsided at a Department Head meeting in front of the Commanding Officer by someone with an axe to grind...damned embarrassing when you have to tell the CO - sorry Captain, first I heard of it...sometimes it backfires on them though...especially when you let the CO know about the problem - with the solution already taken care of....before the other person complains.
I guess my rambling here is that if I had a problem with Bark River Knives (and I have had in the past) I would contact them, tell them what the problem is, and give them the opportunity to fix it. If I got totally blown off, ignored, told to pound salt, or just told tough crapola, then maybe I have a beef. What I saw on this thread was a couple of people still with an axe to grind about another forum and Mike Stewart, jump in and spout off when they shouldn't have. I am glad that the knife dealer and Bark River came to an agreement about return of knives and refund of money - sounds like a supplier working with a dealer to resolve a problem - a darn shame that it ended up here on this forum.
Sorry for the rant.