My friend loaded stainless in a dishwasher, and this happened…

Sueing may be the extreme end game . . .how much is involved? Is it worth being right in court?

But I might want the maker to replace the items outright or at a at-cost discount . . .something like that first before callin a lawyer. It might help to show them a link to this site and this thread.

If they are responsive to your problem, it could be a strong story of customer support. If they won't make any gesture to make it right, this could be a never-ending story of corporate neglect that your grandchildren will roll their eyes over whenever you retell it. . . .and repost it everywhere on the internet. . . .with the pictures.

Ask me about my experience with Randall Made.
 
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My steel dog dishes have gotten rust spots in a dishwasher. I assume they're pretty brutal on whatever you put in them for that to happen to such a rust resistant steel as they use on those.
 
EngrSorenson said:
Agreed that it doesn’t look like any rusted blade that I’ve ever seen, unfortunately it’s rust, to be sure.

ETA: do you guys mean the powder stuck to the blade and caused rust?
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Powder or liquid soap. Dishwasher soap is caustic. It takes strong chemistry to get food off unrinsed dishes :)
 
I would throw them in the trash; the paring knives are under $3 a knife. I put Victorinox knives in the dishwasher all the time and some are over 40 years old with no staining or rust whatsoever.
 
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brownshoe said:
Powder or liquid soap. Dishwasher soap is caustic. It takes strong chemistry to get food off unrinsed dishes :)
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Very helpful- I’ll make sure he sees that.
vjb.knife said:
I would throw them in the trash; the paring knives are under $3 a knife. I put Victorinox knives in the dishwasher all the time and some are over 40 years old with no staining or rust whatsoever.
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I don’t know which pairing knives you’re looking at, but the sanisafe are around 6-10
 
EngrSorenson said:
I don’t know which pairing knives you’re looking at, but the sanisafe are around 6-10
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I have never heard of Dexter Knives before but the place I buy some of my knives from has the model DX31436 / P40843 for $2.56. The Chef's knife model 31600B is $13.85. Even their wood handled models are from $12.90 to $18.08. Not exactly top of the line kitchen knives. And neither are Victorinox but they certainly hold up better than those do; even Tramontina knives made in Brazil will hold up better than those Dexters. And a similar Victorinox Paring knife VN50603S made is Switzerland is $4.02. I know Scuba Divers that use them as a regular diving knife and they have not rusted. I really does not matter what the cost of that knife was $3 or $10; if it did that after one washing I would not own it. I would either return it to the store or the company and even if they did not give my money back I would not take it back. If they would not take it I would break it in half and toss it in the trash. There are plenty of decent kitchen knives out there in all price ranges.
 
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vjb.knife said:
I have never heard of Dexter Knives before
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Well, I wouldn’t discount a knife just because of its ability to avoid rusting in a dishwasher, personally.
Just some education for you…
The model you’re referring to is this:



MduEF0k.jpg

This knife is made in China. It’s the dexter basics tier. The following is the classic sanisafe chef’s pairing knife.
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Made right here in the USA. There are serrated versions of this knife they call “net knives” due to their popularity in the fishing industry.
I have a couple Victorinox pairing knives and a Dexter Russell. I like them both, and neither have let me down. I like the DEXSTEEL a little better, personally, but I don’t stick my knives in the dishwasher.
hTRzskl.jpg

And I like them so much, I bought my sister in law these for her birthday. They are a bit higher quality.
wdX1XiA.jpg

Today, while helping my in-laws move, they treated us to pizza… lo and behold I peer in the window… Dexter Russel pizza knife! More just a comment on their relevance. Didn’t look rusty to me.
shJtt9x.jpg

So you might really require rust-proofing, but there’s evidence the product is sufficient for many of us, myself included.
 
They are good knives. I have a worn diamond plate, if they show any rust, I lay them flat on the diamond plate and clean the rust off.

Some rust more than others I have no explanation.
 
eveled said:
They are good knives. I have a worn diamond plate, if they show any rust, I lay them flat on the diamond plate and clean the rust off.

Some rust more than others I have no explanation.
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That seems to be the common theme. Most of my knives are carbon steel, so I suppose I don’t need anything special
 
EngrSorenson said:
Well, I wouldn’t discount a knife just because of its ability to avoid rusting in a dishwasher, personally.
Just some education for you…
The model you’re referring to is this:
So you might really require rust-proofing, but there’s evidence the product is sufficient for many of us, myself included.
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I don't need any education on crappy kitchen knives I don't buy them. It may not be the same model but the point is that it turned to crap under very little stress. Like I said if I want a cheap kitchen knife Victorinox and Tramontia work nicely, they hold an edge fairly well and they do not rust in the dishwasher. That is all the education I need on this subject. Why settle for something inferior.
 
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