Rather hard? That's bullsh$t. The member bought a knife that I Admitted was potentially damaged, I said specifically no returns, and took excess photos for him. I said "buyer assumes all liability". He made a choice to buy a knife under those terms. And let's not forget I discounted it. But to go even farther, I gave him a full refund in good faith because he claimed the knife would go to charity, yet I was called the flipper and liar. Read his review and tel me with 100% certainly it has any merit. It doesn't. Not one bit. I'd love to see the role reversed and how you'd act in this situation. You damn sure would want some bs feedback removed after jumping through hoops for the buyer. I don't know if he sold the knife on ebay, but he damn well tried.
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