Opinion on transaction where knife arrived damaged

[cda555]

I know plenty of really busy makers who still find time to fix their knives (whether free or for a fee). Maybe it was the way it was worded, but that seemed a little rude. Regardless, Josh is going to get that thing in top shape. He did a chop job on my mako that looks like it came straight from Mr. Gavac himself.

 

[Marko3]

That is not a hard fix at all . Especially for someone who works with a lot of steel . What really stinks is a the unnecessary travel and time waiting . But I have had a few knives get a tip damaged in transport over the years . Most often the damage can't be explained but easily fixed and returned to buyer .

 

[Chefget]

This is a quote from Adam Vigil's reply to me:
"I currently am swamped and would not be able to get to it in a timely manner and it would be costly to fix due to the complex geometry of that tip."

Not cool

 

[palonej]

Agreed.

Not cool

 

[vanacres]

I got the knife back from Josh at REK today. The tip has been restored, and it is quite sharp. The spine does widen a bit going towards the tip, but I'm sure getting around that would have been much more than the $17 he charged. Overall, I'm happy with the result.

 

[Coreman]

Congrats on the Repair... and it looks fascinating too...
Kudos @REK.

 

[panoz77]

Looks fantastic to me.

 

[stonesell]

Excellent result. It looks totally original, and very impressive.

 

[Marko3]

Awesome

 

[shinyedges]

Wow, can't believe Avigil, brushed this off..

I feel like he hurt his own reputation here.

Glad josh fixed you up.

 

[woodysone]

Great outcome to a poor start. Hopefully this does not keep you from using it. Josh did a wonderful job of bringing it back to it's original shape.

 

[shinyedges]

Service after the sale is part of the package for me. If that's how I'd be treated in the event of a problem, I won't recommend or purchase his knives. Bummer, I've been close to purchasing his knives in the past, talented guy.