DangCat-- Frankly, the knife pictured is a piece of crap if that's how you received it new. I think I know whose knife it is but not certain so I won't post it. But, please, post in THIS thread the company and knife model shown, as well as in GB&U (GBU gets far less viewers). Tell us what it is--they're jacking with you. My guess is you paid well over $200 for it and that it's at least a semi-custom.
You do realize they're attempting to screw you after you attempted to handle this privately, right?
As to your story about being patronized into acceptance by the manufacturer's "anal" jibe, if you don't raise holy hell and send it back to be made perfect or a refund, you're a wuss.

Provided you have been accurate, the story you have told here is absolutely unacceptable and I'd publicize what happened everywhere, including the side of the GoodYear blimp.
A maker attempting to manipulate you like this privately should be exposed for the benefit of everyone here. No way that should be tolerated.
If nothing else, I want to know who is doing this to you just so *I* can stay away from them. Do us all a favor and post HERE who made it and is behind this nonsense.
As to the subject, it's amazing to me the rationalizations I see some have posted for accepting a costly off center blade--
"Wayel, if it dudn't rub thuh sides, so whuutt?" Sheesh, they're either too lazy to do the return or can't bear the thought of having to be without their new knife for a few weeks so they keep a dud forever.
All of you rationalizers spent good money on a flawed knife...and others who own the same thing are likely walking around with a perfect piece. What amazes me even more is that all of you who accept such shoddy, mediocre work are only increasing the likelihood that some maker is going to attempt to foist the same thing on ME. Acceptance of such P'sOS is what allows such practices to continue and expand. To be cowered into acceptance because you fear someone might think you anal is, to me, the height of poltroonery.
I'd love to get some of you rationalizers across a negotiating table. With the lackadaisical, please-don't-whip-me, "I dun' wanna make no truhhble" attitudes some of you seem to have, I'd take your freakin' panties.