People Not leaving Feedback? Irritating!

Esav Benyamin said:
Who should leave it first? The seller, as soon as he receives payment from the buyer. The buyer has fulfilled his part of the deal. If anything goes wrong after that, take it to GBU.
Click to expand...

I usually agree with you, but not on this point.

I feel the buyer should leave feedback first, after letting me know that they got the knife and are happy with it. I will then leave feedback. As the seller (which I am 90% of the time when I sell knives I tried but did not want to keep), I often have no idea if the buyer is satisfied or not because I never hear from them. To me, a buyer is not a "good" buyer until they tell me the deal is concluded to their satisfaction and left feedback.

Again, I usually agree with you, Esav, and sincerely appreciate the work you do here. You are right 99% of the time, but imho this is the other 1%. :)
 
ncrockclimb said:
I usually agree with you, but not on this point.

I feel the buyer should leave feedback first, after letting me know that they got the knife and are happy with it. I will then leave feedback. As the seller (which I am 90% of the time when I sell knives I tried but did not want to keep), I often have no idea if the buyer is satisfied or not because I never hear from them. To me, a buyer is not a "good" buyer until they tell me the deal is concluded to their satisfaction and left feedback.
Click to expand...

I feel that way too. I've bent over backwards many times for buyers to accommodate them and special arrangements etc but some of them do not even bother to let me know that they've received it and that all is well and thank you for the extra goodies you included (which I sometimes do). Maybe they look a gift horse in the mouth, maybe they don't appreciate the extra effort or maybe they're just rude.

I've always appreciated the little things and I try (I might have forgotten somewhere) to thank a sender for the extra card or included patch or sticker etc.

Speaking of bad manners, I've had makers who are the same as well - they're not interested in following up to see if you liked the knife etc. They just go cold turkey. A short email or PM doesn't kill ya. Even if it's a week late.

Anyways, what's important is that you got what you paid for or what you got paid for.
 
arskrg said:
Sign o' the times?
Very few people will hold a door, either.
Click to expand...

or say please and thank you.


Interesting subject and a lot of good points.

Myself I don't usually leave feedback unless someone leaves it for me or asks me to leave it for them. Just laziness on my part I guess. That's not a good excuse I know just being honest.

I mean as others have said how hard is to just say "thanks for a smooth transaction". You don't need to go on an on and on (unless you want to)about the deal. Short sweet and to the point is fine. You know it's funny. We won't hesitate to verbally "kick" someone when we feel they've slighted us but hesitate when they've been nice. It's as if it takes something away from us to do it. Makes us seem less then we are. In reality it makes us more. Oh well, as one posters says " Sign o' the times"

I think what irritates me more as one poster said, not letting you know the knife has arrived. I have a standard email I send to a buyer when I ship the knife. I tell them the tracking #, the knifes on the way and to let me know when it arrives. I do this for (2) reasons. One is to make sure they are satisfied with the deal and Two to make sure it arrives. Yes I know you can go on line to track it to it's destination but that only tells me it's been delivered. but did the guy cutting the grass across the street see the delivery truck pull up, see them drop off a package and want to investigate. It happens. It's happened to me.

I also realize that if they AREN'T happy with the deal. You'll sure hear about that. So I guess that automatically fulfills my second requirement "was it delivered and did they receive it". Obviously they did.

I know everyone is busy in their day to day lives. but I also know that almost everyone walks around with a cell phone of some kind seemly surgically attached to some part of their body. Point being, how hard is it to send a short text saying, got the knife, THX. Done! No big deal. They have the time to send thousands of texts a month though.

What I do is this. I always keep the receipt from the PO. I send an email with the information I stated above. I check to see if it's been delivered. I hold on to the receipt for 2 weeks. If it's been delivered and I don't hear from them by then, receipt gets tossed and I figure our transaction is complete. If for some reason you contact me later saying you never received it then we have a problem.

Good news is that hasn't happen yet and I'm sure it won't.

Ya'll take care and please KEEP COOL IN THIS HEAT!:eek:


Mark T.
 
Last edited:
Great point Mark and it holds true in this sub forum every day! Good news?? Maybe 5 responses.....if it was REALLY good news!!
Bad news.....even if a delivery is 2 days late....SHOUT from the rooftops and that thread gets a gabillion views.
I haven't sold anything yet, but have bought about 30 knives off the Exchange. I always alert the seller when it arrives and always leave feedback.
I think 1 or 2 sellers haven't left it for me. I feel it's important to do.....especially when the seller is a good dude and we conversate a little during the deal.
Simple and quick way to show a little appreciation.
Joe
 
Esav Benyamin said:
Who should leave it first? The seller, as soon as he receives payment from the buyer. The buyer has fulfilled his part of the deal. If anything goes wrong after that, take it to GBU.
Click to expand...

I agree with you, but in my experience very few sellers do this. When it does happen, however, it's always by a seller who is obviously a high-integrity individual. I don't believe this is a coincidence :)
 
Seems to be a 50/50 thing anymore. Just sold a knife last week,left feedback. Tracking shows he got it but I have not heard a thing and no feedback.
 
I just had a trade a week or so back where I never heard from the other person. I sent an email saying I was satisfied with their half and requested that they let me know if they were satisfied also (tracking indicated they got the knife). Never heard anything back :(

It's frustrating because I would love to get positive feedback from this as my score is relatively low. I would love to give some positive feedback also as the transaction was flawless up to that point, but I don't feel comfortable giving it in this situation. Oh well, maybe next time.
 
Last edited:
I think a lot of time it's because the buyer wants to turn or sell the knife and doesn't want others to know it was a catch and release and or price of original sale.
Just a hunch but I'm sure that probably contributes to no feed back .
 
Feedback recalcitrants frost my cookies. I got burned once on BF leaving it first with no reciprocation. The perp was making new posts and not bothering to return the favor.

Now I never post feedback unless the other person beats me to it or they agree by email to trade positive feedback.
 
ncrockclimb said:
To me, a buyer is not a "good" buyer until they tell me the deal is concluded to their satisfaction and left feedback.
Click to expand...
+1 To me as a Seller the transaction isn't complete until the Buyer acknowledges satisfaction. The easiest way to accomplish this is for them to leave Positive Feedback. Then I reciprocate.

In my communication I ask "Please let me know when the knife arrives safely and it meets your expectations".
 
It's a system here, but as most pointed out, it's not always followed. As to who's on first, what's on second, I don't know's on third .... ;). For me once I get my end of the transaction, be it funds from the person or knife, I provide a positive rating for them straight away, easier to do while it's still fresh in the mind. IF something happens on his end and it goes sideways, then that's my problem but the person had kept their end of the bargain and I confirm that with the feedback. Now my dealings I keep as open and as clear as I can so I haven't had anything go haywire so it's all been good. But you'll see that my feedback score from folks is well over a hundred less than what I give, so there is a disparity there.

I put it down to some are not very computer savvy and get confused and just don't bother trying to leave feedback, I can understand that, but some just plain don't care to do so, which can be a tad annoying, but there are far more things to worry about than not getting positive ratings, I do not remind anyone of their neglect, just doesn't seem worth it, but I also think some just flat out forget to do so, we do have lives outside the forum :)

When I have a sale up and someone pings me about it, one of the first things I do is look at their feedback score, BUT I also look at both what they received and what they gave and if there is a large difference it does reflect poorly, to me, that maybe this person might not be as conscientious a person and might be best not to deal with.

Common curtesy seems to be lacking more these days, the world grows smaller, people are in such a hurry that things can be forgotten in the rush.

"Kindness is the language which the deaf can hear and the blind can see. "
~ Mark Twain ~

G2
 
I've been only a buyer so far. I've paid within one hour after receiving payment info in every deal. Within ten minutes of receiving every knife, I've left positive feedback. Three times this week and nothing left in return, even from sellers with hundreds of positives.

I'll keep leaving feedback because it's the right thing to do.
 
abcdef said:
Feedback recalcitrants frost my cookies. I got burned once on BF leaving it first with no reciprocation. The perp was making new posts and not bothering to return the favor.

Now I never post feedback unless the other person beats me to it or they agree by email to trade positive feedback.
Click to expand...
Same here and recently happen to me .
Got a email saying how happy they were and thanking me about a week or so after receiving the knife so I left positive FB and return email /pm stating I did and never heard from them again .

Sent from my SM-G935T using Tapatalk
 
Typically when I am the seller I don't leave feedback until I receive it. As a buyer I leave feedback first.
 
I ALWAYS leave feedback whether as a buyer or seller. I believe it is just common courtesy to do so and besides, it's the icing on the cake in the recognition of a great transaction!
 
You must log in or register to reply here.
Back
Top