- Joined
- Oct 11, 2013
- Messages
- 21,999
My opinion, not that anyone cares so dont attack me, is that Cold Steel is my favorite brand for folders.
I also own a large number of ZT, Kershaw, Benchmade, Spyderco, Reate etc so im not exactly a hardcore fanboy. Comparing to other high quality brands, I DO personally think their new 2015 product(and beyond) has some of the best value for the money. American Lawman for example, you can find it for around $75 with XHP steel and G-10 that's the same quality as the Paramilitary 2.
Also, MY OPINION after owning other high end production folders is that Cold Steel's quality control is on par, or even better. For example, the latest Benchmade 710 and 908 i received cannot compete with the Swift/Ultimate Hunter and other 2015+ CS offering in terms of fit and finish. However they are more expensive while having less "premium" steel.
Regarding their customer services, i think that they could do better on the email and web form front. However, from my experience the customer service over the phone has been great. I have had 4-5 warranty returns with CS over the phone(or sometime i just sent it in with a note), and each time the turn around for getting a replace has been less than 2 week from the day i shipped my knife out. Part of it is probably because i live in Socal so the shipping time is fast.
For perspective, here is a list of popular/high quality knives i own from other brands, so my opinion above is not based on just hype:
Kershaw/ZT - 0350, 0560, 0200, 0301, 0562CF, 0801, 0909, 0630, blur, knockout, link
Benchmade - 710, 940, 810, 908, 950, 551-1, 550-1, HK 14715, Adamas
Spyderco - PM2, Manix 2, Yo2, Milie, Endura, Gayle Bradley 2
Reate - Hills, Horizon C
For what it's worth, I respect this post 100%. You stated your opinion, the factors that for you specifically, helped you to arrive at this viewpoint. I appreciate it. I wish there were more posts of this type in this thread.