Around February 7th or 8th I sold a kershaw skyline to another forum member in Washington state. The package was sent priority with tracking in a flat rate box, which includes the 50.00 insurance that is standard. I kept an eye on the tracking and saw that the package was marked as delivered a few days later. I emailed they buyer and asked if he had recieved it, and he told me something to the effect of, yes, it had been delivered and he would be picking it up that evening or the next day from his po box. I kept the shipping recipt for about 2 weeks as I do with all my sales, just to be sure that he was happy with the blade and that there were no issues. There was nothing eles from the buyer, so I figured everything was good (as it should have been since the knife was LNIB). Almost 45 days later, he emailed me and told me that he had just gotten around to checking his po box, and that the package was torn open and there was a letter from usps, which he sent me a picture of, about claiming property lost in transit. I let him know that I would have like to have known sooner than a month and a half later, and doing what I felt was the right thing, I refunded his money within 10 minutes of recieving his email. I had already trashed the recipet as it had been a month and a half since it was marked as delivered and had heard nothing from the buyer. I have contacted usps facilities where the letter indicated that lost items are housed and of course, no luck. When I inquired about filing an insurance claim, each person with the usps I spoke with told me I was basically out of luck because of the time that had elapsed, and they asked why I had waited so long to report it. I explained the situation to each of them, and that was basically that.
Just curious as to what ya'll would have done to resolve the situation with the seller around 45 days after the sale when they never spoke a peep about a problem?
And, am I just SOL since I no longer have the recipt of shipment and insurance, and am being stonewalled when inquiring about filing an insurance claim ; (i.e. "Sure you can file a claim, good luck with that, lol."
I am glad that I am only out 45.00 dollars but it still irks me that there was not a peep from the buyer for so long after delivery.
TauuaT was the buyer, and now that I look, with one post, and no feedback, maybe I should be more careful who I sell too. Communication doesnt seem to be his strong point.
Just curious as to what ya'll would have done to resolve the situation with the seller around 45 days after the sale when they never spoke a peep about a problem?
And, am I just SOL since I no longer have the recipt of shipment and insurance, and am being stonewalled when inquiring about filing an insurance claim ; (i.e. "Sure you can file a claim, good luck with that, lol."
I am glad that I am only out 45.00 dollars but it still irks me that there was not a peep from the buyer for so long after delivery.
TauuaT was the buyer, and now that I look, with one post, and no feedback, maybe I should be more careful who I sell too. Communication doesnt seem to be his strong point.
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