Quick question about a situation with USPS

This is why I won't ship to po boxes. Also, I agree with rev, its a bit fishy that the buyer "forgot" to check him po box for over a month.
 
I actually didn't know it was a PO box, as it had a street name, then unit A- then a number. I thought it was an apartment or condo. I was under the impression that po boxes usually said so in the address.

OOITZOO I totally agree with you about shipping to them.
 
I've actually had quite the opposite experience. We ship over 500 packages a year and we've never had a problem with one sent to a PO Box. It's street addresses that are the problem. My guess is the employees inside the post office who are putting the mail into the boxes are much more closely supervised than those making residential deliveries. But that's just a guess.....
 
Brommeland said:
I've actually had quite the opposite experience. We ship over 500 packages a year and we've never had a problem with one sent to a PO Box. It's street addresses that are the problem. My guess is the employees inside the post office who are putting the mail into the boxes are much more closely supervised than those making residential deliveries. But that's just a guess.....
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When you ship to po boxes, does it state that it's a box in the address?
 
I have a small ledger. I write down the who, whats, when ,wheres and hows of EVERY transaction. I staple all receipts and USPS insurance cards (Blue and Black) to the page the deal is documented on. I write down when its delivered and if I don't get a response from the buyer I shoot him/her an email every other day until I get a response as to the delivery status and if he/she is happy. The emails stay until I have my feedback and the deal is done. Its saved me once so far when a buyer claimed I mailed him a damaged item and he was honestly mistaken and he had me confused with another seller. The ledger is also a great way to take notes of who was good and not so good to deal with.

Sean
 
I have and use a P.O.Box. I trust that more than anything. It is such a small town that they do not deliver mail, so they give you a free PO box.
The only way it will show at my house it UPS or FEDEX.
Even If I write my street name , USPS will go to my PO Box.
Due to the work I do and all the packages, I have gotten a pizza for the PO guy and have him a Sog keychain knife to be on the good side of USPS. Im happy this town rocks. Where I used to live 25% of the mail was lost or delivered to the wrong house.
Sorry for getting off topic.


Brommeland said:
Yes. Otherwise it is not a PO Box - it is a private service that provides mailboxes.
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RecalcitrantAmerican said:
I have a small ledger. I write down the who, whats, when ,wheres and hows of EVERY transaction. I staple all receipts and USPS insurance cards (Blue and Black) to the page the deal is documented on. I write down when its delivered and if I don't get a response from the buyer I shoot him/her an email every other day until I get a response as to the delivery status and if he/she is happy. The emails stay until I have my feedback and the deal is done. Its saved me once so far when a buyer claimed I mailed him a damaged item and he was honestly mistaken and he had me confused with another seller. The ledger is also a great way to take notes of who was good and not so good to deal with.
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If I didn't know our age differences .... I'd swear we were separated at birth! Only difference here is that I keep everything on the computer ... every email, every pm, every receipt, a copy of the listing with pics, when I acquired the knife, when I sold it, profit/loss (with emphasis on the loss part, since that is pretty much the norm) accounting, every scrap of info on a sale! Not only good protection for yourself, but the buyer as well.
 
You're better than me, if someone had waited 45 days to tell me they didn't get their stuff I would have told them they were SOL. Why should you pay for them being lazy?
 
Small Flat rate boxes can sometimes come right back apart unless they are taped. I will sometimes stick one together to carry some peanuts in until I get a chance to put the label on and package the item, and it will often start to come unglued with very little stress on the box. I use them all the time though, I usually tape a printed label to them, so the box gets pretty much covered in tape (except the scan area on the label). I have never had a problem, and I have used thousands of the glue strip boxes over the last couple years.

I don't think I would have performed a refund in this particular instance, but I would have did something to ease his loss -like sent him a Kershaw Volt that is sitting here, ONLY because the original knife wasn't far removed from that and I have it on hand, and it's more a personal philosophy that misfortune is easier to handle when the burden is shared. I wouldn't feel obligated to do anything as far as my part in the transaction goes though, unless you didn't tape the package very well. If you didn't put any tape over the seams, it very well could have been your fault, and it's your fault whether he picked it up the same day or waited a year. The theft likely occured at the delivery office, considering it was there 10x as long as it was in transit, and there was nothing indicative of a damaged parcel in the tracking information. Once a package is marked delivered in the tracking, the seller is no longer responsible for losses due to theft. There is a certain level of accountability for someone engaged in online trade to be aware of the liabilities that are unique to their area, and handle their end of the transaction with diligence and honesty. There is no reason to doubt his honesty, but there was a gross lack of diligence on his part.

I would like to hear the other party's thoughts. I have lost a Kydex holster once after it was delivered (thieving neighbors was my best guess), and even though I didn't expect anything from the seller he offered to do another holster for me if I'd pay shipping and take it in a brown color. I ended up making a deal for a discounted sheath (roughly materials, shipping and a little extra), and bought some magazine pouches too because of his offer to eat the loss.

This would have been a whole other level of drama if it was a $300 knife.
 
A little off the topic but i find the variety of packaging to be mind boggling. I have received fixed blade knives in skimpy padded envelopes from some sellers. Others have wrapped the blade in cardboard, then wrapped the entire knife in cardboard, then wrapped the the knife/cardboard in bubble wrap, then put that into the manufacturer's box , then wrapped the manufacturer's box in bubble wrap, then put the whole thing in a bigger box with plastic peanuts. Then they wrap the entire box in clear tape. My thanks to those who go the extra mile in their wrapping.

As far as the OP is concerned, he is a man of integrity even when it comes at a price.
 
I have filed the claim, and attached all the pictures of the box and paperwork that the buyer sent me; however I am having a hard time finding a site with a price listed for the black blade, brown g10 skyline. They are obviously discontinued, and the regular skyline does not carry the same value. I wish I would have known a week sooner because Kershawguy still had them listed on his site but they are gone now.
 
I would send kershawguy or another dealer an email. They should be able to give you an official price quote even if they aren't in stock.
 
Better man than me. Anything past a week and a half without commentary or a good reason not to check it means whatever I sold to you is your problem.
 
NCCNC said:
I think I will do just that. Thanks
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If you got it from me, I can probably pull up the transaction and get you a receipt or proof of purchase. Just curious, was it a PO box you shipped to ? I am very fair with my customers, but I don't think I would have refunded him after 45 days, it would depend on several other factors. Kuddos for being a good guy.
 
Damian I just looked up the address, it's some sort of either shipping/transportation/logistics business or a mail box store. Not a USPS location or PO box.

Like Spketch said in post 9 I have never seen that letter included when this had happened to me. Usually the box is sealed with USPS tape and a green sticker that has an employee signature and date written on it. I think you may want to try to get ahold of the mail box place and see if they can provide any info. I wonder if it came open after USPS had handed it off.

ETA: Pacific Mail and Parcel is the name of the place the box was located at.

http://www.pacificmailandparcel.com

Looks shady. Like maybe they saw a box sitting there for 45 days and decided to open it. I'm pretty sure had it opened in the possession of USPS it would have been marked. Some employee probabily had the knife and printed up some no sence [but official] forms and stuck them in there.
 
Also I just checked and USPS has it delivered 2/12. I really think you should call the owner of that store, not just a random employee, and talk to them about it. I'm willing to bet it made it there intact. What happened between 2/12 and now is the question.
 
Looks like that business provides Canadian residents with a US postal address. No wonder it took him 45 days to check it. Funny that he didn't mention any of that.
 
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