RC3 disapointment

[maverick3981]

Hi guys,

I own a Izula and RC3 PE. I absolutely love the 1095 steel and how they get shaving sharp quickly. The izula is my EDC and it simple disappears in pocket.

Yesterday i tried batoning with the RC3 on a block of "wood apple" wood at my farm at countryside. I dunno what is it called in American parlance. The knife hit a knot and the next shot, OMG, the knife had a fairly bad chip on the edge! I had to just abandon the knife for good.

This was my first try at batoning with an RC3. I was pretty confident it would see me through. I was quite taken aback. I am no wizard with steel types but is 1095 brittle? Do let me know......

 

[jca21]

hitting a knot while batoning with any knife will almost certainly result in chipping or rolling. atleast, thats my experience.

 

[TheGame]

I've batoned many knots with my ESEE knives and haven't had an issue with any of them. Do you happen to have a picture of the split?

 

[The Government]

how big is the chip?

 

[texastonydobbs]

Please post a Picture of edge damage ? and the ESEE3

 

[maverick3981]

The chip is some 1 cm deep. I will have to re-profile the edge it seems. Knife is still at my farm, I came back to city today will post the pics here at earliest as i dint have a cam on me this time.....

 

[R.A.T.]

Maverick. one centimeter is huge. Please post pics. Also send it back and we will replace it, no questiosn asked. Let me know what you want to do and we will get things rolling on our end to make sure you get taken care of.

Jeff

 

[luckykitty]

no questiosn asked.

Well, except where to send the replacement ...

 

[Dizwolf]

Yea one cm is substantial. It's rare but it happens. 1095 isn't very brittle, but it does break. Edit: Jeff beat me

 

[R.A.T.]

All that's on the web site under warranty.

 

[rc3mil]

Maverick. one centimeter is huge. Please post pics.

I agree. 1 cm is HUGE. Pics would be nice

 

[gundude73]

best part about ESEE, if you manage to break it, you get a free replacement. :thumbup:

 

[Monsieur]

That must have been some knot!!

Tip Top Warranty, no BS and all like in the ad
:thumbup:

 

[maverick3981]

I am sorry guys but I am in India, sending it back would cost almost as much as half the price of the new RC3 + the customs paperwork is all funny in India. Will post pix next week when I get a break from work to go to farm again.....

 

[R.A.T.]

Well, tell us how much to ship it back then? We ship stuff overseas all the time via postal servce and it's reasonable. We will cover the costs.

 

[harleyguy02]

Now that is service..

I only have an Izula.. and doubt I will ever break it.. But you gotta like service like this..

Dont let Obama find out you give service like this.. he will try a regulate it

 

[maverick3981]

Whoa! I never expected ESEE to cover warranty outside US and pay for shipping too! You guys rock! I think there is no other company which gives such a fab service! Atleast I haven't seen any!

Thanks a tonne for the support, I really never expected this......

 

[R.A.T.]

If you have a paypal account we can send the shipping costs to you via paypal. Shouldn't be over 15 bucks or so to send it back with a tracking number.

 

[silenthunterstudios]

If you have a paypal account we can send the shipping costs to you via paypal. Shouldn't be over 15 bucks or so to send it back with a tracking number.

Great customer service Jeff ! The Junglas on my want list moved up to the front of the line. Hope to pick up one after I get a custom order in June.

 

[KnifeKnut66]

Wow! Talk about customer service! Gonna have to check out the models you guys have. I am very impressed with that kind of customer service, you just don't see that anymore. You sir have a new fan and customer.