RC3 disapointment

I know of nobody who's customer service is on par with ESEE. Kudos to you, guys. It is a forgotten art in these days of "Made in China".
 
I knew the warranty is good but this is just beyond belief!
I'm going to try and pick up an Izula with in the next few months when i save up some money. I already own a few ESEE knives. My most recent knife i bought was a Junglas so i think I'm going backwards on this whole addiction thing.
Seeing this sort of dedication to customer service from ESEE makes me even more proud of being an owner of these knives.
 
yeah... i love the warranty...

this is another reason why i bought the RC3 after a month of getting the RC6 :D :D :D
 
I bought a ESEE 3 and Izula in the last two weeks. Great knives and customer service. I see no reason for me to look any where else for fixed blades. Which one should I buy next?:D
 
That is without a doubt the best customer service I've ever heard of for a small consumer item!

- Charles
 
Good product, good warranty, wonderful company attitude deserves reward.
I'm buying another knife right now!
 
Honestly folks, we don't offer this warranty or customer servcie to try to make you buy more knives, although we do appreciate it. Knives, for the most part, are bullshit anyways and we all buy them and other things out of want more than need. The only reason we offer this type of service is because we are consumers too and feel that every consumer should be treated with the best in respect and trust when they decide to purchase from a company. So, this thread is more about thanking you, the customer, than it should be about thanking us the business. We make a profit from sales. This is how we make our living and we could not do it wothout the trust of our customers. (won't do it without that trust either).
 
R.A.T. said:
Honestly folks, we don't offer this warranty or customer servcie to try to make you buy more knives, although we do appreciate it. Knives, for the most part, are bullshit anyways and we all buy them and other things out of want more than need. The only reason we offer this type of service is because we are consumers too and feel that every consumer should be treated with the best in respect and trust when they decide to purchase from a company. So, this thread is more about thanking you, the customer, than it should be about thanking us the business. We make a profit from sales. This is how we make our living and we could not do it wothout the trust of our customers. (won't do it without that trust either).
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Frankly, I think your motives are ultimately irrelevant (the knife prices and warranty are too good to be concerned about it!) However, I respect your motives nonetheless. I also respect the companies business plan. Great company, great knives, and great warranty. Not much more to be desired in my opinion.
 
finally decided to take a look at this thread..

where is the pic with the chipped 3 ? pic pic pic!!
 
My hat's off to the team at ESEE!!
We sadly just don't see many businesses that care about their customers anymore these days. So many of them are just so focused on $$$, and not about the customers.

ESEE has a life-time loyal fan here!
 
Iboschi said:
Frankly, I think your motives are ultimately irrelevant (the knife prices and warranty are too good to be concerned about it!) However, I respect your motives nonetheless. I also respect the companies business plan. Great company, great knives, and great warranty. Not much more to be desired in my opinion.
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and if I may add.......great people!!!!!:thumbup:
 
If more companies offered service like this our business climate and economy would be much better. However, sometimes consumers take advantage of such service. Kudos to ESEE for not worrying about that and just doing it!
 
"It is a forgotten art in these days of "Made in China". "

ALthough ESEE knives are made in USA it really doesn't matter where the product is made. If the company believes it is a worthwhile product of quality then they stand behind it 100% . The reality is there is nothing new under the sun when it comes to fixed blade knives. What endures and continues to make companys sucessful in the market place is how they treat customers after they buy the product. Jeff and I had long conversations about this and how it meshes with our general philosophy so well and thus we offer our warranty as a testament to the very ideals we belive in. When we cannot live our philosophy in the marketplace then we won't stay in it. :) Thank you all for buying and using our knives.
 
Sorry for any change of direction - and BTW ESEE, your warranty rocks!

That said, I posted a pic of my first cuts with a Junglas into a log of "Apple" tree that's been aged at least 15 years or more. There's several knots all going different directions and the thing was like STEEL. :eek:

After knocking some chunks out of it (they can be seen in the grass). I felt it would be better for burning whole, rather than processing. Try and find the grain in this shot.

866852069_mBasx-XL.jpg
 
R.A.T. said:
Well, tell us how much to ship it back then? We ship stuff overseas all the time via postal servce and it's reasonable. We will cover the costs.
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Damn, that is impressive customer service. I'll be adding another ESEE to my Izula and RC3.
 
maverick3981 said:
Hi guys,

I own a Izula and RC3 PE. I absolutely love the 1095 steel and how they get shaving sharp quickly. The izula is my EDC and it simple disappears in pocket.

Yesterday i tried batoning with the RC3 on a block of "wood apple" wood at my farm at countryside. I dunno what is it called in American parlance. The knife hit a knot and the next shot, OMG, the knife had a fairly bad chip on the edge! I had to just abandon the knife for good.

This was my first try at batoning with an RC3. I was pretty confident it would see me through. I was quite taken aback. I am no wizard with steel types but is 1095 brittle? Do let me know......
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I haven't done a lot of batoning with my RC-3 yet...but I've done a lot with my RC-4 and no I don't think 1095 is brittle at all. I've batoned out several hearth boards from some knotty cedar and saw no damage at all. I've batoned with the HESTs even doing the same thing with no effects. But a lot of factors come into play when batoning...getting a knife part way into a really hard knot and then landing an angled blow can have some negative effects on any steel if the blade flexes at the wrong point, the energy has to go somewhere and something tends to give it's just simple physics. It's important to make sure the energy of the blows are directed straight in line with the blade of the knife.
 
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